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UpdateService not working WSUS

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Challenge_Logic

unread,
Dec 14, 2005, 6:39:02 AM12/14/05
to
Hi,

I have WSUS on a DC serving all client computers. I have a GPO for Automatic
Updates. However the WSUS Web-based admin keeps reporting "Non-running
services: SelfUpdate" I restart the Update Servive and everything is ok for
about 10 mins then the error comes back.

To confirm, I have Guest and ISUR_SERVERNAME enabled. I have NETWORK SERVICE
= Read Only on the root of the drive where WSUS is installed. I have also run
the VBS script under UpdateServices\Setup - all fail to fix this.

Microsoft please help - this seems to be a very common error people are
coming up against.


This is the SoftwareDistribution.log file entry.

2005-12-14 11:25:12.578
UTC Warning wsusservice.10 SusEventDispatcher.CheckSelfUpdateTree Retried 3
times but still received error when checking for SelfUpdate Tree. Error:
System.Net.WebException: The remote server returned an error: (401)
Unauthorized.

Thanks!
Darren

Lawrence Garvin (MVP)

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Dec 14, 2005, 4:51:01 PM12/14/05
to
See http://wsusinfo.onsitechsolutions.com/articles/020.htm
for explanations and possible resolutions to your issue.

"Challenge_Logic" <Challen...@discussions.microsoft.com> wrote in
message news:65BBD9BB-A87F-4624...@microsoft.com...

jonjof

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Jan 8, 2006, 5:26:42 AM1/8/06
to

I am having the same or similar problems with WSUS.
I have looked at the "onsitetechsolutions" article, but I am not sure
exaclty how to solve this issue.
i.e I do nto exactly understand his solution.

My feeling is that my own problem appeared after I installed .NET
verison 2.
Prior to this the WSUS was updating normally
I would appreciate any further explicit help on this problem?


The WSUS error detail message on my Server [SBS 2003 Standard] is as
follows

WebException: The underlying connection was closed: The remote name
could not be resolved.
at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult
asyncResult)
at System.Net.HttpWebRequest.GetRequestStream()
at
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at
Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
at
Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy
proxy, WebServiceCommunicationHelper webServiceHelper)
at
Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager
authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy,
Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
at
Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.InternalGetConfig()
at
Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.CatalogSyncThreadProcessReal(Boolean
allowRedirect)


Event Viewer gives Event ID 386

Event Type: Error
Event Source: Windows Server Update Services
Event Category: Synchronization
Event ID: 386
Date: 07/01/2006
Time: 12:00:58
User: N/A
Computer: XEONS
Description:
Synchronization failed. Reason: The underlying connection was closed:
The remote name could not be resolved..

Lawrence Garvin (MVP)

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Jan 10, 2006, 12:24:04 AM1/10/06
to
"jonjof" <boeb...@gmail.com> wrote in message
news:1136716002.0...@g44g2000cwa.googlegroups.com...

>
> I am having the same or similar problems with WSUS.
> I have looked at the "onsitetechsolutions" article, but I am not sure
> exaclty how to solve this issue.
> i.e I do nto exactly understand his solution.
>
> My feeling is that my own problem appeared after I installed .NET
> verison 2.

In consideration of the installation of the .NET Framework v2 on your system
and quoting Jeff Centimano's quote of the WSUS Readme...

Issue 12: If .NET Framework 1.0 or 2.0 is installed after WSUS is installed,
the WSUS administrative console will not appear
This is caused by the fact that.NET Framework 1.0 is registered with IIS and
that WSUS Server requires.NET Framework 1.1. To resolve this issue, open
aspnet_regiis.exe and run the following commands, where website id is the
value contained in the following registry key:

HKLM\Software\Microsoft\WindowsUpdateServices\Server\Setup\IISTargetWebsiteIndex

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\ReportingWebService

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\ClientWebService

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\SimpleAuthWebService

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\WSUSAdmin

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\AdministrationWebService

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\ServrSyncWebService

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\DssAuthWebService

. %windir%\Microsoft.NET\Framework\v1.1.4322\\aspnet_regiis.exe -s
W3SVC\<website id>\ROOT\Content

Here is a link to the article:
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/WSUS/WSUSReleaseNotesTC/4244109a-395a-4ff8-9989-ea55ab0964a3.mspx


jonjof

unread,
Jan 10, 2006, 5:16:21 PM1/10/06
to

Please give me a step by step lesson in how I must accomplish this
procedure.
Must I do something directly in the registry, or do I do this via a
command prompt?
Do I open the registry in a normal way [or is there as special way to
open aspnet_regiis.exe]?

If I look in teh registry I do see this registry entry mentioned here,
but I am not familiar with adding the website id entries indicated in
the solution?

HKLM\Software\Microsoft\WindowsUpdateServices\Server\Setup\IISTargetWebsite­Index


You assitance will be appreciated in this.!!

I can see that I have both dotnet framework 1.1 and 2.0 on my system.
Does that cause any further problems?

Jon

Many thanks

Jon

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