Re: WSUS - how to retry or force a failed update?
flux blocker
because I installed URLScan on the server. I've removed it to see if this
will fix the issue. If this fixes it, how can I put URLScan back on the
server while making sure I don't block the services needed for WSUS? The
server is only used for WSUS and one intranet web page. Thanks in advance!
Sam S.
"Lawrence Garvin" wrote:
> If you execute a 'wsusutil /reset' from \Program Files\Update Services\Tools
> on the WSUS server, that will scan the metadata, and reset any missing
> content in the \WSUSContent folder.
>
> "Rosie-Posie" <Rosie...@discussions.microsoft.com> wrote in message
> news:7D1CEA9F-EDCA-4BB3...@microsoft.com...
> > Hi Lawrence,
> >
> > I've checked the windowsupdate.log on two of my clients, and I've found
> > the
> > following lines:
> >
> > 2005-07-21 07:49:33 1492 818 DnldMgr WARNING: BITS job
> > {50D340E0-2E12-4C31-9998-0D6F2561E9D7} failed, updateId =
> > {5221D8AC-C184-4879-B0CE-6E77C04D1C63}.100, hr = 0x80190194,
> > BG_ERROR_CONTEXT
> > = 5
> > 2005-07-21 07:49:33 1492 818 DnldMgr Progress failure bytes total =
> > 493296, bytes transferred = 0
> > 2005-07-21 07:49:33 1492 818 DnldMgr Failed job file: URL =
> > http://mmdknt3/Content/1A/BD70B95B259ADD44E83E3D6785FF87FEAF58541A.exe,
> > local
> > path =
> > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\acdbd52b3f5516e0703bdfb97d2ab45d\WindowsXP-KB898461-x86-DAN.exe
> > 2005-07-21 07:49:33 1492 818 DnldMgr Error 0x80244019 occurred while
> > downloading update; notifying dependent calls.
> > 2005-07-21 07:49:34 1784 2ec DtaStor Update service properties: service
> > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2005-07-21 07:49:34 1784 2ec DtaStor WARNING: Update Service: Failed to
> > update backup store
> > 2005-07-21 07:49:34 1492 71c AU >>## RESUMED ## AU: Download update
> > [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}]
> > 2005-07-21 07:49:34 1492 71c AU # WARNING: Download failed, error =
> > 0x80244019
> >
> > There you are. There is no folder and file
> > ../1A/BD70B95B259ADD44E83E3D6785FF87FEAF58541A.exe in my WSUS\Content
> > folder.
> > Why has this update vanished and where did it go? The rest of my clients
> > all
> > have installed it.
> >
> > My WSUS server is set to synchronize every morning at 7:00 am and this
> > particular update has been approved to "install".
> >
> > How do I tell my WSUS Server to re-download just this update?
> >
> > Greetings
> > /Rosie-Posie
> > ______________________________
> > "Everything should be made as simple as possible, but not simpler."
> > (Albert
> > Einstein)
> > ______________________________
> >
> >
> > "Lawrence Garvin" wrote:
> >
> >> It will take some diagnostic reading of the WindowsUpdate.log file to get
> >> the filename. Look for the line that says "Downloading...." and you
> >> should
> >> see the full URL of the requested file. An example (from my
> >> WindowsUpdate.log file) would look like this:
> >>
> >> 2005-06-15 23:22:16 1164 49c DnldMgr * Downloading from
> >> http://ented/Content/DB/21D25AF37346306A6B2DEE41479B947829A529DB.exe
> >> to C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\
> >> 4d95a40149c092981b4892b0acad24c2\21d25af37346306a6b2dee41479b947829a529db
> >> (full file).
> >>
> >>
> >> Copy and paste that URL into Internet Explorer, and note the response.
> >>
> >>
> >> "Rosie-Posie" <Rosie...@discussions.microsoft.com> wrote in message
> >> news:2F84E525-0196-4BD1...@microsoft.com...
> >> > Hi Lawrence,
> >> >
> >> > hmmm, call me daft, but how on earth do I access that file via IE?
> >> > Which
> >> > one
> >> > is it? Where is it located? In my WSUS folder I have lots of subfolders
> >> > called 3D, AC, and stuff like that. How do I identy just this update?
> >> >
> >> > Sorry to bother you - this is probably elementary knowledge for you
> >> > guys....
> >> >
> >> > Bye
> >> > Rosie-Posie
> >> >
> >> > --
> >> > "Everything should be made as simple as possible, but not simpler."
> >> > (Albert
> >> > Einstein)
> >> > ____________________________________________
> >> >
> >> > "Lawrence Garvin" wrote:
> >> >
> >> >> Were you able to access the resource via IE?
> >> >>
> >> >> What did you find in the IIS logs at the time the WUA attempted to
> >> >> access
> >> >> the resource and failed?
> >> >> What did you find in the IIS logs at the time IE attempted to access
> >> >> the
> >> >> resource?
> >> >>
> >> >>
> >> >> "Rosie-Posie" <Rosie...@discussions.microsoft.com> wrote in message
> >> >> news:51FD9D71-81DC-4F55...@microsoft.com...
> >> >> > Hi again Lawrence,
> >> >> > I just checked, there is no URLScan installed on my Wsus server, it
> >> >> > seems,
> >> >> > since there is no URLScan.ini file to be found anywhere on it.
> >> >> >
> >> >> > Regards
> >> >> > Rosie-Posie
> >> >> >
> >> >> > "Everything should be made as simple as possible, but not simpler."
> >> >> > (Albert
> >> >> > Einstein)
> >> >> > _____________________________________
> >> >> > "Lawrence Garvin" wrote:
> >> >> >
> >> >> >> Rosie... the 80244019 error is equivalent to an HTTP 404 error. If
> >> >> >> you're
> >> >> >> getting that trying to download files from WSUS, then it's most
> >> >> >> likely
> >> >> >> a
> >> >> >> permissions issue. They can't install the update until they can
> >> >> >> download
> >> >> >> it.
> >> >> >>
> >> >> >> Start by trying to access the file via URL in Internet Explorer. If
> >> >> >> IE
> >> >> >> cannot download the file, then you've traced the problem to
> >> >> >> permissions
> >> >> >> on
> >> >> >> the virtual directory /content in IIS -- which should have
> >> >> >> anonymous
> >> >> >> access
> >> >> >> enabled -- or to filesystem permissions on the \WSUS or
> >> >> >> \WSUSContent
> >> >> >> folder.
> >> >> >> To be sure, look also in the IIS logs for the corresponding
> >> >> >> server-side
> >> >> >> log
> >> >> >> of the request attempt, and see what IIS says is the reason why the
> >> >> >> file
> >> >> >> wasn't served up.
> >> >> >>
> >> >> >> Another possible reason for files not being served up is that
> >> >> >> URLScan
> >> >> >> is
> >> >> >> installed and the URLScan.ini file has not been modified to permit
> >> >> >> downloading of EXE and CAB files.
> >> >> >>
> >> >> >> All of the above items are documented and discussed in the supplied
> >> >> >> documentation.
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> "Rosie-Posie" <Rosie...@discussions.microsoft.com> wrote in
> >> >> >> message
> >> >> >> news:7722DE98-8CD4-427A...@microsoft.com...
> >> >> >> > Hi there.
> >> >> >> >
> >> >> >> > I'm having the same problem with 4 of my clients.
> >> >> >> > They have failed to install the "update for Windows XP (KB898461)
> >> >> >> > with
> >> >> >> > the
> >> >> >> > error code 0x80244019. They are all XP clients and they have
> >> >> >> > failed
> >> >> >> > for
> >> >> >> > 14
> >> >> >> > days now. How do I make them install this update?
> >> >> >> >
> >> >> >> > Here are some lines from the windowsupdate.log file on one of the
> >> >> >> > clients,
> >> >> >> > showing the failed update.
> >> >> >> > ___________
> >> >> >> > 2005-07-18 08:31:14 1476 740 Report
> >> >> >> > REPORT EVENT: {3F9FA93C-78F4-4368-B476-892573D37744}
> >> >> >> > 2005-07-18 08:31:09+0200 1 147 101
> >> >> >> > {00000000-0000-0000-0000-000000000000} 0 0
> >> >> >> > AutomaticUpdates Success Software Synchronization
> >> >> >> > Agent has finished detecting items.
> >> >> >> >
> >> >> >> > 2005-07-18 08:31:14 1476 740
> >> >> >> > Report REPORT EVENT: {5C559BE8-B31B-424D-B75F-E4FBAD21D644}
> >> >> >> > 2005-07-18 08:31:09+0200 1 153 101
> >> >> >> > {00000000-0000-0000-0000-000000000000} 0 0
> >> >> >> > AutomaticUpdates
> >> >> >> > Success
> >> >> >> > Pre-Deployment Check
> >> >> >> > Reporting client status.
> >> >> >> >
> >> >> >> > 2005-07-18 08:31:14 1476 740
> >> >> >> > Report REPORT EVENT: {94A78106-44A7-4B1F-95D9-BE3ED35531FB}
> >> >> >> > 2005-07-18 08:31:10+0200 1 161 101
> >> >> >> > {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 100
> >> >> >> > 80244019 AutomaticUpdates
> >> >> >> > Failure Content Download Error: Download failed.
> >> >> >> > ___________
> >> >> >> >
> >> >> >> > I'm not a "professional" network administrator, I really don't
> >> >> >> > quite
> >> >> >> > know
> >> >> >> > what to make of these lines.
> >> >> >> >
> >> >> >> > Thanks
> >> >> >> > /Rosie-Posie Sandybanks of Frogmorton
> >> >> >> >
> >> >> >> >
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
Lawrence Garvin (MVP)
"flux blocker" <fluxb...@discussions.microsoft.com> wrote in message
news:22A2E497-D883-4E9E...@microsoft.com...
>I was having the same problem - 0x80244019 error. I will bet anything it's
> because I installed URLScan on the server.
I will too.. it's a documented issue with URLScan.ini blocking EXE downloads
by default.
> I've removed it to see if this
> will fix the issue. If this fixes it, how can I put URLScan back on the
> server while making sure I don't block the services needed for WSUS?
Edit URLScan.ini to permit EXE files to be downloaded, as documented in the
WSUS Step-by-Step Guide to Getting Started with Windows 2000 Server
and the WSUS Deployment Guide.
> The
> server is only used for WSUS and one intranet web page. Thanks in
> advance!
Then I'd question whether you really even need URLScan installed!