Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

WSUS ADMINISTRATION CONSOLE HAS ENCOUNTERED AN ERROR

4,308 views
Skip to first unread message

santhana

unread,
Mar 14, 2008, 7:17:01 PM3/14/08
to
Hi,
After i migrated my wsus server database from the ´windows internal
database´ to sql 2005 server, I started getting the below error. I have given
all permissions to the required accounts but still I am facing the error like
unable to open the wsus console. Any suggestions will be of much help.

Event Type: Error
Event Source: Windows Server Update Services
Event Category: None
Event ID: 7053
Date: 3/14/2008
Time: 7:36:55 PM
User: N/A
Computer: BA3AS1002
Description:
The WSUS administration console has encountered an unexpected error. This
may be a transient error; try restarting the administration console. If this
error persists,

Try removing the persisted preferences for the console by deleting the wsus
file under %appdata%\Microsoft\MMC\.


System.NullReferenceException -- Object reference not set to an instance of
an object.

Source
Microsoft.UpdateServices.UI.SnapIn

Stack Trace:
at
Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ResetScopeNode()

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Lawrence Garvin [MVP]

unread,
Mar 14, 2008, 7:34:38 PM3/14/08
to
"santhana" <sant...@discussions.microsoft.com> wrote in message
news:F96717C7-AF19-49E0...@microsoft.com...

> After i migrated my wsus server database from the ´windows internal
> database´ to sql 2005 server, I started getting the below error. I have
> given
> all permissions to the required accounts but still I am facing the error
> like
> unable to open the wsus console. Any suggestions will be of much help.

Did you try the remedy suggested?

> Try removing the persisted preferences for the console by deleting the
> wsus
> file under %appdata%\Microsoft\MMC\.


--
Lawrence Garvin, M.S., MCBMSP, MCTS(x4), MCP
Senior Data Architect, APQC, Houston, Texas
Microsoft MVP - Software Distribution (2005-2008)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin

santhana

unread,
Mar 17, 2008, 11:41:08 AM3/17/08
to
Hi Lawrence..
I went through the links you have given... i was not able to find any
solution.. let me know if you have any specific articles relating to this
problem.. in the mean while i went through the wsus logs and i found some
thing related to sql login issue..(hope so it should be that).. please see
the log below and tell me what to do..

2008-03-17 15:14:08.031
UTC Warning w3wp.5 SoapUtilities.CreateException ThrowException: actor =
http://10.21.132.136/SimpleAuthWebService/SimpleAuth.asmx,
ID=ac9ed79b-2625-44b0-8dc2-11b93ffaaede, ErrorCode=InternalServerError,
Message=, Client=?
2008-03-17 15:14:28.656
UTC Error WsusService.5 SusService.SusServiceStartUpThreadProc WUS Service
failed during startup processing, sleeping before retry - Error Details:
System.Data.SqlClient.SqlException: An error has occurred while establishing
a connection to the server. When connecting to SQL Server 2005, this failure
may be caused by the fact that under the default settings SQL Server does not
allow remote connections. (provider: SQL Network Interfaces, error: 26 -
Error Locating Server/Instance Specified)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException
exception, Boolean breakConnection)
at
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject
stateObj)
at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo,
SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64
timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean
integratedSecurity, SqlConnection owningObject)
at
System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo
serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64
timerExpire, SqlConnection owningObject)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String
host, String newPassword, Boolean redirectedUserInstance, SqlConnection
owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
at
System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection
owningObject, SqlConnectionString connectionOptions, String newPassword,
Boolean redirectedUserInstance)
at
System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity
identity, SqlConnectionString connectionOptions, Object providerInfo, String
newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
at
System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions
options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection
owningConnection)
at
System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection
owningObject)
at
System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection
owningObject)
at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection
owningObject)
at
System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection
owningConnection)
at
System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection
outerConnection, DbConnectionFactory connectionFactory)
at System.Data.SqlClient.SqlConnection.Open()
at Microsoft.UpdateServices.DatabaseAccess.DBConnection.Connect(String
connectionString)
at Microsoft.UpdateServices.DatabaseAccess.DBConnection.Connect()
at
Microsoft.UpdateServices.Internal.DataAccess.ExecuteSPUpdateServerHealthStatus(String componentName, Boolean isRunning)
at
Microsoft.UpdateServices.EventSystem.SusService.SusServiceStartUpThreadProc(), Retry Count: 7
at
Microsoft.UpdateServices.EventSystem.SusService.SusServiceStartUpThreadProc()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext
executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

Lawrence Garvin [MVP]

unread,
Mar 18, 2008, 7:51:35 PM3/18/08
to
"santhana" <sant...@discussions.microsoft.com> wrote in message
news:62DA1E14-73EC-439F...@microsoft.com...


>> > After i migrated my wsus server database from the ´windows internal
>> > database´ to sql 2005 server, I started getting the below error. I have
>> > given
>> > all permissions to the required accounts but still I am facing the
>> > error
>> > like
>> > unable to open the wsus console. Any suggestions will be of much help.
>>
>> Did you try the remedy suggested?
>>
>> > Try removing the persisted preferences for the console by deleting the
>> > wsus
>> > file under %appdata%\Microsoft\MMC\.

> Hi Lawrence..
> I went through the links you have given...

I didn't give you any links. I asked a simple question, which you didn't
answer:

Did you remove the WSUS.MSC file as the error message suggested?

santhana

unread,
Mar 19, 2008, 4:16:00 PM3/19/08
to
Hi Lawrence,
Thanks for your suggestions. I tried deleting that one as well but it did
not resolve. The problem was in the registry key value below, Where in the
ops guide it has been asked to give value in this pattern
[ServerName]\[InstanceName], it unfortunately did not work. I just gave the
server name alone, the console connected to the database. every thing is
working fine now.

HKLM\SOFTWARE\Microsoft\UpdateServices\Server\Setup\SqlServerName

Once again thanks for the support..

santhana gopalan

0 new messages