error = 0x800710DD

[PaulNZFM]

We are having problems with client machines unable to communcate with the
WSUS server. Funny thing is that when the WSUS server is restarted they can
communicate again.

The errors we are getting are as follows:

2005-10-03 06:15:11 1120 5ec Report REPORT EVENT:
{C3603E92-CCB6-493C-A1FC-CAEECDFE967C} 2005-10-03
06:15:06+1300 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 800710dd SelfUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x800710dd
2005-10-03 06:31:01 1120 3e0 PT Initializing simple targeting cookie,
clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz
2005-10-03 06:31:01 1120 3e0 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-03 06:31:01 1120 3e0 Misc WARNING: SendRequest failed with hr =
800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-10-03 06:31:01 1120 3e0 PT + Last proxy send request failed with hr =
0x800710DD, HTTP status code = 401
2005-10-03 06:31:01 1120 3e0 PT + Caller provided credentials = No
2005-10-03 06:31:01 1120 3e0 PT + Impersonate flags = 2
2005-10-03 06:31:01 1120 3e0 PT + Possible authorization schemes used =
2005-10-03 06:31:01 1120 3e0 PT WARNING: GetAuthorizationCookie failure,
error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200
2005-10-03 06:31:01 1120 3e0 Report WARNING: Reporter failed to upload
events with hr = 800710dd.
2005-10-03 06:52:48 1120 564 PT Initializing simple targeting cookie,
clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz
2005-10-03 06:52:48 1120 564 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-03 06:52:48 1120 564 Misc WARNING: SendRequest failed with hr =
800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-10-03 06:52:48 1120 564 PT + Last proxy send request failed with hr =
0x800710DD, HTTP status code = 401
2005-10-03 06:52:48 1120 564 PT + Caller provided credentials = No
2005-10-03 06:52:48 1120 564 PT + Impersonate flags = 2
2005-10-03 06:52:48 1120 564 PT + Possible authorization schemes used =
2005-10-03 06:52:48 1120 564 PT WARNING: GetAuthorizationCookie failure,
error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200
2005-10-03 06:52:48 1120 564 Report WARNING: Reporter failed to upload
events with hr = 800710dd.
2005-10-03 07:17:27 1120 564 PT Initializing simple targeting cookie,
clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz
2005-10-03 07:17:27 1120 564 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-03 07:17:38 1120 564 Misc WARNING: SendRequest failed with hr =
800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2005-10-03 07:17:38 1120 564 PT + Last proxy send request failed with hr =
0x800710DD, HTTP status code = 401
2005-10-03 07:17:38 1120 564 PT + Caller provided credentials = No
2005-10-03 07:17:38 1120 564 PT + Impersonate flags = 2
2005-10-03 07:17:38 1120 564 PT + Possible authorization schemes used =

Has anyone experienced this problem? Any assistance would be much apreciated.

[Lawrence Garvin]

Most likely the 0x800710dd errors on your Windows XP systems are caused by a
defective security descriptor.

The manifesting of these 800710dd errors, in the absence of any other error
codes, has, in almost every occurrence noted here, been traced to this
defective security descriptor issue.

See this article for additional details:
http://techrepublic.com.com/5208-6247-0.html?forumID=12&threadID=157166&messageID=1663085

"PaulNZFM" <Paul...@discussions.microsoft.com> wrote in message
news:0E719F6D-C339-4E8A...@microsoft.com...

[PaulNZFM]

Hi Lawrence,

Thanks for your reply. I followed the instructions on the link but am still
experiencing the same problem with the 0x800710DD error with a HTTP status
code of 200 which would suggest that the request sent by the client was
successful.

The windowsupdate.log entries appear as follows:

2005-10-05 06:53:51 1120 564 AU #########
2005-10-05 06:53:51 1120 564 AU ## END ## AU: Search for updates [CallId
= {9C140C0B-F0B2-4B94-B01A-363489AF9C6B}]
2005-10-05 06:53:51 1120 564 AU #############
2005-10-05 06:53:51 1120 564 AU AU setting next detection timeout to
2005-10-04 22:53:51
2005-10-05 06:53:55 1120 5ec Report REPORT EVENT:
{A27F3FB1-3C1C-4204-A857-10A0F8984FA1} 2005-10-05
06:53:50+1300 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 800710dd SelfUpdate Failure Software

Synchronization Error: Agent failed detecting with reason: 0x800710dd

2005-10-05 06:54:15 1120 7e8 PT Initializing simple targeting cookie,

clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz

2005-10-05 06:54:15 1120 7e8 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-05 06:54:15 1120 7e8 Misc WARNING: SendRequest failed with hr =

800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>

2005-10-05 06:54:15 1120 7e8 PT + Last proxy send request failed with hr =

0x800710DD, HTTP status code = 401

2005-10-05 06:54:15 1120 7e8 PT + Caller provided credentials = No
2005-10-05 06:54:15 1120 7e8 PT + Impersonate flags = 2
2005-10-05 06:54:15 1120 7e8 PT + Possible authorization schemes used =
2005-10-05 06:54:15 1120 7e8 PT WARNING: GetAuthorizationCookie failure,

error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200

2005-10-05 06:54:15 1120 7e8 Report WARNING: Reporter failed to upload

events with hr = 800710dd.

2005-10-05 07:23:07 1120 3e0 PT Initializing simple targeting cookie,

clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz

2005-10-05 07:23:07 1120 3e0 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-05 07:23:07 1120 3e0 Misc WARNING: SendRequest failed with hr =

800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>

2005-10-05 07:23:07 1120 3e0 PT + Last proxy send request failed with hr =

0x800710DD, HTTP status code = 401

2005-10-05 07:23:07 1120 3e0 PT + Caller provided credentials = No
2005-10-05 07:23:07 1120 3e0 PT + Impersonate flags = 2
2005-10-05 07:23:07 1120 3e0 PT + Possible authorization schemes used =
2005-10-05 07:23:07 1120 3e0 PT WARNING: GetAuthorizationCookie failure,

error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200

2005-10-05 07:23:07 1120 3e0 Report WARNING: Reporter failed to upload

events with hr = 800710dd.

2005-10-05 07:50:26 1120 564 PT Initializing simple targeting cookie,

clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz

2005-10-05 07:50:26 1120 564 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-05 07:50:37 1120 564 Misc WARNING: SendRequest failed with hr =

800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>

2005-10-05 07:50:37 1120 564 PT + Last proxy send request failed with hr =

0x800710DD, HTTP status code = 401

2005-10-05 07:50:37 1120 564 PT + Caller provided credentials = No
2005-10-05 07:50:37 1120 564 PT + Impersonate flags = 2
2005-10-05 07:50:37 1120 564 PT + Possible authorization schemes used =
2005-10-05 07:50:37 1120 564 PT WARNING: GetAuthorizationCookie failure,

error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200

2005-10-05 07:50:37 1120 564 Report WARNING: Reporter failed to upload

events with hr = 800710dd.

2005-10-05 08:01:48 1120 3e0 PT Initializing simple targeting cookie,

clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz

2005-10-05 08:01:48 1120 3e0 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-05 08:01:48 1120 3e0 Misc WARNING: SendRequest failed with hr =

800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>

2005-10-05 08:01:48 1120 3e0 PT + Last proxy send request failed with hr =

0x800710DD, HTTP status code = 401

2005-10-05 08:01:48 1120 3e0 PT + Caller provided credentials = No
2005-10-05 08:01:48 1120 3e0 PT + Impersonate flags = 2
2005-10-05 08:01:48 1120 3e0 PT + Possible authorization schemes used =
2005-10-05 08:01:48 1120 3e0 PT WARNING: GetAuthorizationCookie failure,

error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200

2005-10-05 08:01:48 1120 3e0 Report WARNING: Reporter failed to upload

events with hr = 800710dd.

2005-10-05 08:13:16 1120 7e8 PT Initializing simple targeting cookie,

clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz

2005-10-05 08:13:16 1120 7e8 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-05 08:13:16 1120 7e8 Misc WARNING: SendRequest failed with hr =

800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>

2005-10-05 08:13:16 1120 7e8 PT + Last proxy send request failed with hr =

0x800710DD, HTTP status code = 401

2005-10-05 08:13:16 1120 7e8 PT + Caller provided credentials = No
2005-10-05 08:13:16 1120 7e8 PT + Impersonate flags = 2
2005-10-05 08:13:16 1120 7e8 PT + Possible authorization schemes used =
2005-10-05 08:13:16 1120 7e8 PT WARNING: GetAuthorizationCookie failure,

error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200

2005-10-05 08:13:16 1120 7e8 Report WARNING: Reporter failed to upload

events with hr = 800710dd.

2005-10-05 08:25:42 1120 7e8 PT Initializing simple targeting cookie,

clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz

2005-10-05 08:25:42 1120 7e8 PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx
2005-10-05 08:25:42 1120 7e8 Misc WARNING: SendRequest failed with hr =

800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>

2005-10-05 08:25:42 1120 7e8 PT + Last proxy send request failed with hr =

0x800710DD, HTTP status code = 401

2005-10-05 08:25:42 1120 7e8 PT + Caller provided credentials = No
2005-10-05 08:25:42 1120 7e8 PT + Impersonate flags = 2
2005-10-05 08:25:42 1120 7e8 PT + Possible authorization schemes used =
2005-10-05 08:25:42 1120 7e8 PT WARNING: GetAuthorizationCookie failure,

error = 0x800710DD, soap client error = 5, soap error code = 0, HTTP status
code = 200

2005-10-05 08:25:42 1120 7e8 Report WARNING: Reporter failed to upload

events with hr = 800710dd.

2005-10-05 08:44:16 1120 5ec PT Initializing simple targeting cookie,

clientId = 87c27bc2-737a-4436-8588-4749edd9e12f, target group = Workstations,
DNS name = ntws235.nzfunds.co.nz

2005-10-05 08:44:16 1120 5ec PT Server URL =
http://spback01/SimpleAuthWebService/SimpleAuth.asmx

[Lawrence Garvin]

Actually, you're getting a '401' from the SimpleAuthWebService

>2005-10-05 06:54:15 1120 7e8 PT Server URL =
> http://spback01/SimpleAuthWebService/SimpleAuth.asmx
>2005-10-05 06:54:15 1120 7e8 Misc WARNING: SendRequest failed with hr =
> 800710dd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
> Schemes
> used : <>
>2005-10-05 06:54:15 1120 7e8 PT + Last proxy send request failed with hr
>=
> 0x800710DD, HTTP status code = 401

and, interestingly, the log doesn't show any attempt to access the
ClientWebService.

Based on something Torgeir discovered and just posted about, and having
ruled out the Windows XP security descriptor issue, the other thing to check
is to verify that the IIS virtual server and virtual directories have the
correct permissions -- specifically that anonymous access is enabled on the
virtual directores where it should be.

See http://wsusinfo.onsitechsolutions.com/articles/016.htm for full details
on the permissions that should be configured.

"PaulNZFM" <Paul...@discussions.microsoft.com> wrote in message

news:CA6C742A-C25C-4C34...@microsoft.com...