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UseWuServer value is missing prob

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ithilgore

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May 16, 2006, 8:56:01 PM5/16/06
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Greetings,

***********************************

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . PASS
Winhttp local machine ProxyBypass. . . . . . . PASS
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . PASS
User IE ProxyByPass. . . . . . . . . . . . . . PASS
User IE AutoConfig URL Proxy . . . . . . . . . PASS
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUStatusServer is not set through Policy
WUServer is not set through Policy
UseWuServer value is missing. . . . . . . . . . . . . . FAIL

The system cannot find the file specified.

***************************************

This is the log of clientdiag.exe.
The problem is that apart from itself (the WSUS server) no other computer
shows up in the admin console. The clients are configured through group
policy in an active dir environment.

Thanks in advance for the help.

Gus

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May 16, 2006, 10:49:42 PM5/16/06
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That is correct. Go back through your WSUS GPO and correct the value.

Gus

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May 16, 2006, 11:03:28 PM5/16/06
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Ok, another thought on that one.

You may be trying to apply policy from a machine that is either not the
WSUS server running on W2K3SP1 or an XP machine that is not up to SP2.

Grab the wuau.adm from one of the two above mentioned versions of the
machines and then import it into your AD via GPMC. You should be good
to go after that finding the UseWuServer value.

ithilgore

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May 17, 2006, 4:55:01 AM5/17/06
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The machine that applies the policy is running win2003server SP1 sto there
is no problem with wuau.adm .
Do you know where the UseWuServer value is located ?
If it is the value of the redirection ( specify intranet update services
location ) then it has been configured already.

Mohammed Athif

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May 17, 2006, 5:34:27 AM5/17/06
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Hi,

It is located in
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU.
UseWUServer should be set to 1 as enabled.

Happy Patching,
Mohammed Athif Khaleel
http://msmvps.com/athif

ithilgore

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May 17, 2006, 3:05:03 PM5/17/06
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Thanks. After i checked this out , the client can now find the server ( Pass
at UseWuServer is enabled and recongintion of the name of the server )
but there is another error :

GetAUSettingsRegistry(false,TEXT("SusServerVersion"), &dwSusVersion) failed
with hr=0x80070002

The system cannot find the file specified.

....

Dave Mills

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May 17, 2006, 11:30:23 PM5/17/06
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I all you did was set the value to 1 in the registry then how are you
configuring the reset of the essential parameters like the URL to the WSUS
server.

Playing with the registry is OK to find out what is wrong but if you are using
GP to deploy the setting then do not edit the registry. Fix the problem that is
causing the GPO to fail.

--
Dave Mills
There are 10 type of people, those that understand binary and those that don't.

ithilgore

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May 18, 2006, 5:45:01 AM5/18/06
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The problem is that i have configured all the needed GPO values and yet
cannot find why it is failing.
The only issue i have found is that because the WSUS server was recently
promoted to domain controller from another server , it cannot retrieve the
global catalog ,though all the objects in active directory show up normally...

Lawrence Garvin (MVP)

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May 18, 2006, 12:25:05 PM5/18/06
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"ithilgore" <ithi...@discussions.microsoft.com> wrote in message
news:F9B43E2E-F09C-4863...@microsoft.com...

> The problem is that i have configured all the needed GPO values and yet
> cannot find why it is failing.
> The only issue i have found is that because the WSUS server was recently
> promoted to domain controller from another server , it cannot retrieve the
> global catalog ,though all the objects in active directory show up
> normally...

Export and post the registry key at
HKLM\Policies\Software\Microsoft\Windows\WindowsUpdate

Also run and post the results from the Client Diagnostic Tool.

The most likely cause is that (a) policy is not being applied and local
registry settings are invalid, or (b) you have policy conflicts due to
multiple WUA policies being applied.

The mere fact that WUServer was not set correctly tells me that there is no
/valid/ policy being applied. The resolution comes from the answer to the
question: Where is the client system getting its configuration information
from?

--
Lawrence Garvin, M.S., MVP-Software Distribution
Everything you need for WSUS is at
http://technet2.microsoft.com/windowsserver/en/technologies/featured/wsus/default.mspx
And, eveything else is at
http://wsusinfo.onsitechsolutions.com
...


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