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Companyweb

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Felthamjohn

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Oct 26, 2005, 8:56:13 AM10/26/05

This problem seems to have occured since doing a clean install when a setup
error message read Sharepoint Services did not install. We proceeded by
running this part again as requested.

Then we carried on with the installation including the Windows SBS 2003
Premium Edition Service Pack 1 disks 1 through to 3 (from this disk set
ISA2004 disk would not install)

Companyweb error messages

http://companyweb/default.aspx

Server Error in '/' Application.
--------------------------------------------------------------------------------

The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its
dependencies) could have been removed, had its name changed, or is
temporarily unavailable. Please review the following URL and make sure that
it is spelled correctly.

Requested Url: /default.aspx

http://companyweb/

You are not authorized to view this page
You might not have permission to view this directory or page using the
credentials you supplied.

--------------------------------------------------------------------------------

If you believe you should be able to view this directory or page, please try
to contact the Web site by using any e-mail address or phone number that may
be listed on the companyweb home page.

You can click Search to look for information on the Internet.

HTTP Error 403 - Forbidden
Internet Explorer

Charles Yang [MSFT]

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Oct 26, 2005, 11:43:13 PM10/26/05

HI John,

Welcome to SBS newsgroup.

Issue description:
==============

I understand that you encountered a problem on companyweb.

Analyzing and suggestion:
=================

From your description, the error should be related to sharepoint services
did not installed correctly. So please kindly refer to my suggestion below:

1. Please check under c:\inetpub\companyweb, does the folder is empty or
not? If you browse the companyweb on the IIS node, does the issue exist or
not?
2. Please also apply the updates below and follow the KB article to go
through to see if the problem can be resolved.

Regarding this issue, I would suggest you download and install the
following critical update, reboot the server and test if everything is OK:

http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
85F8-951E9F055BF0&displaylang=en

For more information regarding this critical update, please refer to the
following article:

832880 You cannot successfully install the intranet component or connect to
http://support.microsoft.com/?id=832880

If the problem still exists, I would suggest you do the following steps
again to reinstall intrnet to get the problem resolved:
uninstall companyweb Then re-install the Intranet letting it fail, then
apply the patch located at:

http://www.microsoft.com/downloads/details.aspx?FamilyId=CB7E90A1-DE9D-4A83-
85F8-951E9F055BF0&displaylang=en

Uninstall the intranet component

1. Click Start, click Control Panel, and then click Add or Remove Programs.

2. Select Windows Small Business Server 2003 and then click Change/Remove.

The Setup Wizard appears.

3. Click Next to start the wizard.

4. On the Windows Configuration page, click Next.

5. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Intranet component to Remove, and then click
Next.

6. On the Component Summary page, click Next.

7. Click Finish.

Uninstall Microsoft SQL Server Desktop Engine (SHAREPOINT)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SHAREPOINT) and then click Remove. A dialog box appears.

To confirm that you want to remove, click Yes.

Delete Registry Keys

1. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Intranet

2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
Server\SHAREPOINT

3. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server
Extensions\Ports\Port /LM/W3SVC/4: (Do not delete "Port /LM/W3SVC/1:"
because it is FronPage Server Extension 2002 which is installed on the
Default WebSite. If you see additional "Port /LM/W3SVC/X:", backup and then
remove them)

Delete IIS Virtual Directory

1. Delete SharePoint Central Administration (Do Not Delete Microsoft
SharePoint Administration. It belongs to FronPage Server Extension)

2. Delete Companyweb

Note: If AV software install any extra IIS virtual directory, also remove
them if possible. They sometimes use port 8081 which will conflict with our
SharePoint Central Administration virtual directory.

Delete Application Pool

There should be only 4 application pools (DefaultAppPool,
ExchangeApplicationPool, ExchangeMobileBrowseApplicationPool, and
MSSharePointAppPool). Besides those 4, delete all the extra.

Rename Folders

Rename C:\Program Files\Microsoft SQL

Server\MSSQL$SHAREPOINT

Rename C:\Inetpub\companyweb

Install the intranet component

1. In Add or Remove Programs, select Windows Small Business Server 2003 and
then click Change/Remove. The Setup Wizard appears.

2. Click Next.

3. On the Windows Configuration page, click Next.

4. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Intranet component to Install, and then click
Next.

5. On the Logon Information page, click Next.

6. On the Component Summary page, click Next.

7. Click Finish.

I appreciate your understanding; please feel free to let me know the
results. I am glad to be of further help.

Best regards,

Charles Yang (MSFT)

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