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Windows 2003 SBS Hangs on "Applying computer Settings"

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KSCHARNHORST

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Jul 28, 2005, 12:05:02 PM7/28/05
to
After rebooting a server that has just 5 clients connected to it, the server
came up,
quickly did preparing network connections and then hung at applying computer
settings for over 2 hours. Then when presented with the ctrl+alt+del, I log
in and
it did applying computer settings again for another 30 min.

All services seem to have fired up as normal and there are no entries in the
event
log that would make me think anything was wrong. Exchange server runs on
this server and all email services are working as expected.

Another odd thing is that when I know launch internet explorer and try to go
to a website, it doesn't even appear to be trying to resolve the address.

Please help....and thank you in advance for your help!

Matt Gibson

unread,
Jul 28, 2005, 12:15:08 PM7/28/05
to
Make sure your dns settings are correct (both NICs pointing to the internal
NIC).

If you're not 100% sure, post your ipconfig /all here.

Matt Gibson - GSEC


KSCHARNHORST

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Jul 28, 2005, 12:49:21 PM7/28/05
to
DNS is all setup to point to the internal AD directory server. Also...before
rebooting everything was working fine. Another thing I just found is that
printing jobs that map to a sharred printer shard off this server are also
not printing.

My hunch is that there is something wrong with active directory. How do
you repair that? Or should I even waste my time with that?

KSCHARNHORST

unread,
Jul 28, 2005, 12:59:11 PM7/28/05
to
Okay after the first response from Matt, I went to launch network connections
to confirm my dns settings and I cannot launch anything under control panel.
Help...this seems to be a bigger problem than I initially thought.

Dale

unread,
Jul 28, 2005, 1:52:02 PM7/28/05
to
What caused you to reboot your server. I am having similar problems after
rebooting from a WIndows INstaller 3.1 v2.

KSCHARNHORST

unread,
Jul 28, 2005, 2:22:01 PM7/28/05
to
Occaisionally outbound email will get delayed in our exchange server and that's
the quickets fix. However, like I said...even when waiting for the applying
computer settings process...email functions normally. After getting to
a desktop now, it seems I can't go into network properties, print jobs
are not working, and internet explorer doesn't work. All else seems to
function as it
should.

Richard

unread,
Jul 28, 2005, 3:27:32 PM7/28/05
to
I'm having the same (or similar) problem here. SBS 2003 SP1 & 6 Windows XP
Pro workstations. I shut down the server last night to avoid a lightning
storm. Didn't change anything. Everything worked fine before. Started
back up and it hung at "applying computer settings" for hours. Limited
response after finally starting. Workstations can't access server, can't
use outlook, & can't even ping the server. However, server can ping the
workstations. Selected network connections & hour glass hung. Unable to
select anything else. Had to shut down via power switch. Same thing when
starting again. Tried starting in safe mode and disabled exchange services.
On restart it still hangs the same only a little more responsive after
starting. System hangs eventually. Workstations still can't access server
for files. Hung again while attempting normal start. Currently trying
restore to a another nearly identical box from last weeks backup. Never
seen one like this before. Anybody have a solution out there?

"KSCHARNHORST" <KSCHAR...@discussions.microsoft.com> wrote in message
news:939B6831-720D-43B0...@microsoft.com...

KSCHARNHORST

unread,
Jul 28, 2005, 3:30:02 PM7/28/05
to
Something strange has defintiely just happened. There seems to be having
similar symptoms. A helpful response from Microsoft would be very nice. In
my case...I sound fortunate that I'm still able to access resources located
on the server.

Bob

unread,
Jul 28, 2005, 3:42:08 PM7/28/05
to
Just thought I'd join in, I have the exactly the same problem here. SBS 2003
rebooted as I was leaving work, now after an hour I finally have remote
control from home. In common with others here the server appears to be
working and the Health Monitor reports OK across the board. But I cannot
stop/restart any service - they just hang. I had enabled w32time before my
reboot, though that doesn't look like it was the cause.
I can ping out from the server and have got name resolution from the command
line, but IE is dead in the water., dns appears ok, nothing bad in the event
logs...getting futher out of my depth here...

PK

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Jul 28, 2005, 5:46:47 PM7/28/05
to
Our computer service company has had 2 customers with this issue today.

I find it odd that so many are having this development today. The
common thread seems to be Server 2k3 and June 28, 2005.

In the case I'm working on, I'm seeing the hanging on "applying
computer settings". I haven't been patient enough, I suppose, to wait
2-3 hours for the logon.

This is an SQL server, and also printer server. It also is the primary
DNS server for the workstations.

DNS on the workstations is still resolving.

Shares and applications are still accessible.

The print serving is down, though.

I'm curious to see what would happen if I set the date to yesterday via
the BIOS. I'm hoping this is not a time-delayed virus or some such.

I'm on hold with MS business down support as I type this. They
estimate over an hour before I will get to talk to someone--and usually
a critical call is answered much faster.

This makes me think something is seriously wrong with a LOT of systems.

Anyway, I thought I would chime in with a "me too". We've had 2
different customers call us with this issue today, and since shares and
services seem to be working, it's possible that many more are affected
and don't know it yet.

PK

unread,
Jul 28, 2005, 5:51:34 PM7/28/05
to
durrr I put June 28th above, but I meant July...

Also FWIW, and IIRC, this server is not running SP1.

Jason Miller

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Jul 28, 2005, 6:40:30 PM7/28/05
to
just a very wild 'that sounds like something I've heard before' association:

Cal McLennan posted a comment in another forum this morning - related to APC
and older versions of powerchute.

http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_sid=Mz1ivCLh&p_lva=2998&p_faqid=7202&p_created=1119891241&p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PTEmcF9zZWFyY2hfdGV4dD09NzIwMiZwX3NlYXJjaF90eXBlPTMmcF9wcm9kX2x2bDE9fmFueX4mcF9wcm9kX2x2bDI9fmFueX4mcF9wYWdlPTE*&p_li=
x

In order for PowerChute Business Edition to remain functional, users must
upgrade to any version of 7.x. Due to expiration of the Sun Java Runtime
Environment certificate, versions 6.x of PowerChute Business Edition will
cease to operate normally as of July 27, 2005. Failure to upgrade will
result in PowerChute Business Edition no longer providing monitoring and
graceful shutdown of your system.


<quote from Cal's posting follows>

FYI

Just returned from a client that was having POP collector issues
yesterday - and client had decided to reboot the server in attempt to
clear it (Actual problem is the POP Mail hosting service is currently
down!).

The server would restart, get to logon screen, console logon made but
sits at "applying user settings" for WAY TO LONG. Little appears to
work on workstations in relation to Internet access, etc. Client
interrupted the server logon several times and forced reboots several
times (may be part of the issue's origin?)

Finally rebooted one last time last evening and left the logon process
going overnight - had the server console this AM - but no Internet
access.

Remote connection externally worked but strangely there was no option to
connect/logon to the server in the RWW screen. Workstations were
available to connect to.

Go onsite. TS service would not start. RPC was started. Found 2 APC
services sitting at "Starting" - killed those 2 services and Internet
connection began to work, TS service started on its own.

Thought it may be related to the APC software JAVA certificate timeout -
seen here.

PowerChute Business Edition - Customers Using 6.x Must Upgrade to 7.x
due to Java Runtime Environment expiration
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid
=7202

SO I removed the APC software and rebooted. Reboot AND logon only took
5 minutes now! All Internet activity fine (except POP - of course).

Downloaded and installed new APC sw and all is fine.

Cal

</quote>


"Bob" <B...@discussions.microsoft.com> wrote in message
news:CACCD1B9-636B-43C4...@microsoft.com...

Afc1903

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Jul 28, 2005, 6:54:35 PM7/28/05
to

I am having the same problem, rebooted server nad taking an age to
start up over 1 hour to get to desktop. Once there cannot access
NEtwork Connections, or Internet Explorer. Can ping okay and use MMC,
very strange and its driving me crazy

PK

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Jul 28, 2005, 7:01:22 PM7/28/05
to
Jason Miller wrote:
> just a very wild 'that sounds like something I've heard before' association:


Your wild guess was quite accurate in my case. Wish you had posted
this about 4 hours earlier!

Anyway, my quick fix for this was to disable two services:
APC PBE Server
APC PBE Agent

Everything was back to normal. Wierd stuff.

Jason Miller

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Jul 28, 2005, 7:56:58 PM7/28/05
to
It sounded all too familiar, and the date coincided with the powerchute
issue. Glad the pointer was accurate - and yeah, too bad I hadn't looked at
the newsgroups until the end of day! :)

I wouldn't stop at disabling the services, of course. uninstall, restart,
and get the current version for your server.

Cheers,

Jason


"PK" <googl...@yahoo.com> wrote in message
news:1122591682.9...@o13g2000cwo.googlegroups.com...

KSCHARNHORST

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Jul 28, 2005, 9:37:39 PM7/28/05
to
I was just about to post this as well. I called Microsoft and this is a
reported problem that has just surfaced for anyone that rebooted in the last
couple days. This indeed solved my problem as well. Sorry for not getting
it sooner!

Also...anyone with this problem, contact APC and make them aware so that
they work on the problem together with Microsoft.

PK

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Jul 28, 2005, 10:18:16 PM7/28/05
to
> It sounded all too familiar, and the date coincided with the powerchute
> issue. Glad the pointer was accurate - and yeah, too bad I hadn't looked at
> the newsgroups until the end of day! :)

It was the MS Business down support that got us running again. I think
the engineer was 1/2 lucky though... He first indicated he thought it
was a DNS issue. I told him this was a DNS server, had been working
fine for months, and was not misconfigured. He first insisted that I
pull the network cord out, force a reboot on the server, and see if it
solved the issue. Of course, mid day, this took out the SQL server,
and even though the exchange server is on a different box, it took away
access to that AND internet because the SQL server was the only DNS
server the workstations were using. :(

And of course that didn't work, so his next idea was immediately to
disable the APC services. I asked him afterwards, why did he
specifically suggest the APC services? He suggested:
http://support.microsoft.com/?kbid=819760
I don't see the connection, but nonetheless, the server was back up. I
came back to this thread when I got home to follow up and post that it
worked, and research why. Your message saved me the trouble. :) ty

> I wouldn't stop at disabling the services, of course. uninstall, restart,
> and get the current version for your server.

Of course... it was after 5pm, most people had left the office, and
with the server up, we'll schedule an upgrade to PowerChute 7.x at a
more convenient time. Since the server basically keeps serving most
functions, there's no telling how many of our clients might be on
version 6.x and just not realize it.

"... and knowing is half the battle..."

packetblast

unread,
Jul 29, 2005, 2:25:52 PM7/29/05
to
Wow! Thanks to google groups, I got this fixed in about 1 hour or so.
Thanks for the info everyone. I was up in the air on this one.

I did get an error after reboot:

1)After applying computer settings, At least one of the services or
drivers failed during system startup. Check Event Log.

2)TCP/IP Shell . Access encounted a probblem and needs to close.

3) brsvc01a encounterd a problem and need to close.

Are these related? The internet works still. Anyone see these and if
so what did you do. I upgraded to the 7.x version of the APC software.


Thanks in advance!

djur...@gmail.com

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Jul 29, 2005, 3:03:43 PM7/29/05
to
Just had the exact same thing.

I had the customer reboot with extreme prejudice (powerfail), boot into
safe mode, remove the APC software from Add/Remove programs, and all is
well.

Now to clean up the mess and get the new APC software on it.

Edhy Rijo

unread,
Jul 30, 2005, 12:27:12 AM7/30/05
to
Hi Jason, Cal and all!

Yesterday at 7pm I went to a customer to replace a modem for the fax that
was giving some problems, I have used this modem before in all my server
installations and it takes just one reboot to load the drivers.

After rebooting the server, it took forever to login, the same problem
everybody has been reporting, even though I received a notification a while
ago from APC to replace the version of the APC I would never relate this
issue with the APC program update.

I had to take my customer server to my home to work on it overnight and I
was almost ready to wipe it out with a new installation until I found your
message and BINGO, after rebooting in Save Mode I was able to uninstall the
APC program and everything when back to normal.

Once again, this newsgroup ROCKS!!!!!!!!

--
Edhy Rijo
www.progytech.com
Bronx NY


"Jason Miller" <ja...@somnio.nospamplease.ca> wrote in message
news:%230AhfV8...@tk2msftngp13.phx.gbl...

H@discussions.microsoft.com Dan H

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Jul 30, 2005, 12:28:02 PM7/30/05
to
thank the lord for newsgroups. Wish I had checked this yesterday. I spent 4
hours this morning trying to track this down.

Roeland

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Jul 30, 2005, 6:20:36 PM7/30/05
to

Dan H wrote:
> thank the lord for newsgroups. Wish I had checked this yesterday. I spent 4
> hours this morning trying to track this down.

I just stumbled across this. I had restarted a server this morning,
having it to stay in the "applying computer settings" state for several
hours.

After that, the system had no Internet access (proxy) and the VPN's
down.

I did receive some days a ago some warning about APC and now I begin to
place the pieces of the puzzle together. The system's got an APC UPS
connected and that most probably is the problem why the system's so
heavily choking.

Anyways, it's not bad after all as this may lead to a customer saying
farewell to SBS 2003.

There are more problems, like all over sudden after a few days no TCP
stack response anymore (ok, very slow, like 15 minutes before SMTP
hello is given) -- the screen is grey and the mouse pointer moves but
that's it... it seems that SP1 *may* fix this but we're afraid
thesystem will be even more botched then.

Smith@discussions.microsoft.com Chad Smith

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Aug 1, 2005, 3:38:01 AM8/1/05
to
I Have been chasing this problem for three days checked the newsgroups
on wednesday and only a couple of posts; I chewed the Office manager from one
end of the Office to the Other, good resolution. Since we have a resolution
all is Great lets all just be happy we didn't have to pour 15-20 hours into
rebuilding a server and recovering data but I that APC could be held
responcible they have my account on file and no notification; this will cost
american business millions of dollars. I'm getting tired of lack of
responcibilty.
I'm just glad no more problems.

Chad Smith

TBANKUTI

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Aug 1, 2005, 10:11:06 AM8/1/05
to
Thank You for help from Hungary

This is a best it forum.

tamas

Johan Strange

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Aug 1, 2005, 12:00:08 PM8/1/05
to
I think that this prooves to us all how important these Newsgroups and
knowledge sharing is.

theanswerinc

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Aug 1, 2005, 6:20:02 PM8/1/05
to
I only chased it for about 2 hours this afternoon, but with 20 users sitting
around on
their hands (this was after an unplanned shutdown of the server).
Thanks so much for posting.

Chris Goldberg

si...@sbridge.plus.com

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Aug 2, 2005, 4:44:20 AM8/2/05
to
All,

I experienced this problem as well, at one point I had 600 users down
until I found this post and realised what was causing the issue. Are
any of you considering taking legal action as a result of this?

I feel that had APC tested the app after 27th July 2005 (e.g. rolled
the date forward in their test environment) they would have seen the
problems that their software caused to Servers and tried to make people
more aware of the issue.

Rajan

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Aug 2, 2005, 11:53:08 AM8/2/05
to
I agree. I am a consultant and have many clients with SBS and APC. I got call
from all of them on teh same day and went crazy. Some one should be held
accountable. However at one cleint even after uninstalling APC I still
havenot been able to resolve the issue. At other clients it was fine. Any
ideas of what could be still causing it.
Message has been deleted

Stevel10

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Aug 2, 2005, 12:23:13 PM8/2/05
to
Great answer. Right on the money!
I wish that I had this answer last Thursday when I had this problem. We
spent 23 hours reloading the SBS 2003 server and migrating all of the
users over to the new domain. So is it Sun's fault or American
Power/APC's fault???
nospam...@bellsouth.nospam.net

Geoff Hall

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Aug 2, 2005, 12:33:53 PM8/2/05
to
Rajan wrote:
> I agree. I am a consultant and have many clients with SBS and APC. I got call
> from all of them on teh same day and went crazy. Some one should be held
> accountable. However at one cleint even after uninstalling APC I still
> havenot been able to resolve the issue. At other clients it was fine. Any
> ideas of what could be still causing it.

As a matter of interest, APC Powerchute failed to uninstall through a TS
session. This left a system in a still unusable condition.
I had to use Safe Mode and a console session.

Geoff Hall

Message has been deleted

Rajan

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Aug 2, 2005, 2:39:23 PM8/2/05
to
> It's not anyone's fault, it's about using a proper methodology when
> working in I.T.


On the statement. You are definelty the smart one. However when no install
has been done by you and the system fails on next reboot has nothing to do
with IT process. It is impossible to know all IT updates in the world unless
one is a genius like you.

"Leythos" wrote:

> In article <1122999793.4...@g14g2000cwa.googlegroups.com>,
> sla...@bellsouth.net says...


> > Great answer. Right on the money!
> > I wish that I had this answer last Thursday when I had this problem. We
> > spent 23 hours reloading the SBS 2003 server and migrating all of the
> > users over to the new domain. So is it Sun's fault or American
> > Power/APC's fault???
>

> Well, you could say that it's the application developers fault, but, it
> would, and you're not going to like this, more the installer of SP1's
> fault for not testing the SP against the system before installing it.
> What I mean by that is: When we roll out service packs, we
> install/restore a image of a clients servers (and workstations) and then
> update to the same level, then install the update in question to see
> what the impact is, this means that we find 90% of the problems before
> they impact the users/production systems.
>
> It's not anyone's fault, it's about using a proper methodology when
> working in I.T.
>
> --
>
> spam9...@rrohio.com
> remove 999 in order to email me
>

Message has been deleted

Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]

unread,
Aug 2, 2005, 4:34:59 PM8/2/05
to
Apparently there was an email notification ahead of time.

You remember the Trend issue don't you?

Cost more in Attorneys fees.

Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]

unread,
Aug 2, 2005, 4:36:36 PM8/2/05
to
If I may be mean?

Why in the world did you not call PSS? They knew it...we knew it and
were later on in the day swapping emails with them about it.

How about not getting help when you need it, fault?

svallarian

unread,
Aug 2, 2005, 4:41:45 PM8/2/05
to

Leythos wrote:
> Wrong, it's about proper methods and has nothing to do with
> Intelligence. The updates do not install on their own, unless you set
> them to, so that is action required.


But you're missing the point. Sure, the issue only shows up on a SP1
applied system, but the actual cause of the software failure is APC's
fault, not Microsoft's SP1 patch.

So even if you had tested the SP1 rollout...the bug wouldn't have shown
up until last wednesday!

--
Steven Vallarian
(who spent two days rebulding a domain because of this "little" bug)

Rajan

unread,
Aug 2, 2005, 4:52:05 PM8/2/05
to
Let me be mean. Why did PSS not post it on there web site?

jnp213

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Aug 2, 2005, 5:36:56 PM8/2/05
to
While all of the blame gets thrown around, I just wanted to thank the forum
users who made us aware of the issue and how to fix it.
And although I received email notification of the expiration, there was no
mention of it's full impact on the operating system, or how to resolve the
issue in the event that an upgrade was not performed before the expiration
date.
It merely states,
"Failure to upgrade will render PowerChute Business Edition inoperable."

Lessons learned: 1. Read your email, and upgrade before the expiration date.
2. Check forums before trying to blindly tackle the issue.

Message has been deleted

Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]

unread,
Aug 2, 2005, 6:31:41 PM8/2/05
to
I don't they APC knew it was going to do this to be honest with you.

Ergo...the bigger issue here.

svallarian

unread,
Aug 2, 2005, 7:00:32 PM8/2/05
to
>If you had cloned the server in order to test SP1 on your system, would
>you have missed it and still had the same problem? If you say YES, then
>you didn't actually have a good testing plan.

Anyone would have missed it, it's a date-bomb in the program! You're
telling me that your testing plan includes setting the data forward X
number of days / months???

Our SP1 testing plan included testing all installed applications, and
the APC services and application worked fine up until last wednesday
night.

Message has been deleted

Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]

unread,
Aug 2, 2005, 7:35:18 PM8/2/05
to
Microsoft PSS doesn't have a web site... it's this newsgroup.. and
besides it was an issue with APC, not Microsoft products.

Do you remember the Sharepoint issue.. we had official notification in
the SBS newsgroups when it was a Microsoft issue.

This was APC.

If you are a Microsoft Partner you have business down and support
options... use them.

PSS was supposed to post on Trend issues when Trend's dat file nailed my
server?

This is a bit ridiculous of a request in my opinion. Use the power of
the community but don't expect PSS to be putting out notifications on
the fly for third party software, me thinks.

maine...@gmail.com

unread,
Aug 2, 2005, 8:05:54 PM8/2/05
to
This threas saved my bacon...was banging my head about these dam slow
reboots ...sure enough the tip about checking out apc services was
right on the money...i disabled the services ..rebooted ..updated and
now i can go home....thanks very much guys

droberts1330

unread,
Aug 2, 2005, 5:21:35 PM8/2/05
to

Had the same problem. Removed the APC service and everything worked
fine.

Looks like we know why now.

Dave

--
droberts1330
------------------------------------------------------------------------
Posted via http://www.mcse.ms
------------------------------------------------------------------------
View this thread: http://www.mcse.ms/message1760366.html

theanswerinc

unread,
Aug 2, 2005, 10:36:02 PM8/2/05
to
Thank you all for your comments.
However, a testbed system would not have helped this situation.
Suppose an administrator installed SP1 in April on a test station,
then ran it for 2 full months with no problem. Then, placed it
in production in June, runs fine for a full month, then BLAM
July 27th hits.

While it is important to emphasize the use of off-line tests,
that is not pertinent IN THE LEAST in this particular case.
In my case, the APC software had been installed by a previous
IT company, who presumably received the email from APC
indicating that a problem would occur - but not indicating
at all the severity of the problem. In fact, on APC's website
front page right now, their info states no worse impact than
that the APC software will not protect the server.

To date, THE ONLY place that I've found ANY documentation
of the full effects of this bug is on this group. If I were to place
blame (hoo boy, don't want to start another heated argument here)
I'd have to say that Microsoft is to blame for allowing a single service to
effectively bring down the entire server.

Chris

"Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:

svallarian

unread,
Aug 3, 2005, 12:57:13 AM8/3/05
to
Here's a link to what happened. Basically, APC's java certificate
expired "last wednesday" and cause the apc software to crash.

Which had the side effect of keeping 2003 SP1 servers from booting in a
reasonable amount of time.

http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7202

"
In order for PowerChute Business Edition to remain functional, users
must upgrade to any version of 7.x. Due to expiration of the Sun Java
Runtime Environment certificate, versions 6.x of PowerChute Business
Edition will cease to operate normally as of July 27, 2005. Failure to
upgrade will result in PowerChute Business Edition no longer providing
monitoring and graceful shutdown of your system.
"

--
Steven Vallarian

Vincenzo B.

unread,
Aug 3, 2005, 2:35:50 AM8/3/05
to
I've the same problem since yesterday, but our servers are not SP1.
The server that have the most serious problem has 6.2.2 version and
others the 7.0.

Vincenzo Brienza

Message has been deleted
Message has been deleted

Munir

unread,
Aug 4, 2005, 6:12:02 AM8/4/05
to
Dear Jason,

Many thanks to you.

Your commnets help me and solve my problem I just reboot system in safe mood
and uninstall powerchut SW (From APC) then it log in to the domain


"Jason Miller" wrote:

> just a very wild 'that sounds like something I've heard before' association:
>

> Cal McLennan posted a comment in another forum this morning - related to APC
> and older versions of powerchute.
>
> http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_sid=Mz1ivCLh&p_lva=2998&p_faqid=7202&p_created=1119891241&p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PTEmcF9zZWFyY2hfdGV4dD09NzIwMiZwX3NlYXJjaF90eXBlPTMmcF9wcm9kX2x2bDE9fmFueX4mcF9wcm9kX2x2bDI9fmFueX4mcF9wYWdlPTE*&p_li=
> x


>
> In order for PowerChute Business Edition to remain functional, users must
> upgrade to any version of 7.x. Due to expiration of the Sun Java Runtime
> Environment certificate, versions 6.x of PowerChute Business Edition will
> cease to operate normally as of July 27, 2005. Failure to upgrade will
> result in PowerChute Business Edition no longer providing monitoring and
> graceful shutdown of your system.
>
>

> <quote from Cal's posting follows>
>
> FYI
>
> Just returned from a client that was having POP collector issues
> yesterday - and client had decided to reboot the server in attempt to
> clear it (Actual problem is the POP Mail hosting service is currently
> down!).
>
> The server would restart, get to logon screen, console logon made but
> sits at "applying user settings" for WAY TO LONG. Little appears to
> work on workstations in relation to Internet access, etc. Client
> interrupted the server logon several times and forced reboots several
> times (may be part of the issue's origin?)
>
> Finally rebooted one last time last evening and left the logon process
> going overnight - had the server console this AM - but no Internet
> access.
>
> Remote connection externally worked but strangely there was no option to
> connect/logon to the server in the RWW screen. Workstations were
> available to connect to.
>
> Go onsite. TS service would not start. RPC was started. Found 2 APC
> services sitting at "Starting" - killed those 2 services and Internet
> connection began to work, TS service started on its own.
>
> Thought it may be related to the APC software JAVA certificate timeout -
> seen here.
>
> PowerChute Business Edition - Customers Using 6.x Must Upgrade to 7.x
> due to Java Runtime Environment expiration
> http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid
> =7202
>
> SO I removed the APC software and rebooted. Reboot AND logon only took
> 5 minutes now! All Internet activity fine (except POP - of course).
>
> Downloaded and installed new APC sw and all is fine.
>
> Cal
>
> </quote>
>
>
> "Bob" <B...@discussions.microsoft.com> wrote in message
> news:CACCD1B9-636B-43C4...@microsoft.com...
> > Just thought I'd join in, I have the exactly the same problem here. SBS
> > 2003
> > rebooted as I was leaving work, now after an hour I finally have remote
> > control from home. In common with others here the server appears to be
> > working and the Health Monitor reports OK across the board. But I cannot
> > stop/restart any service - they just hang. I had enabled w32time before my
> > reboot, though that doesn't look like it was the cause.
> > I can ping out from the server and have got name resolution from the
> > command
> > line, but IE is dead in the water., dns appears ok, nothing bad in the
> > event
> > logs...getting futher out of my depth here...
> >
> > "Richard" wrote:
> >
> >> I'm having the same (or similar) problem here. SBS 2003 SP1 & 6 Windows
> >> XP
> >> Pro workstations. I shut down the server last night to avoid a lightning
> >> storm. Didn't change anything. Everything worked fine before. Started
> >> back up and it hung at "applying computer settings" for hours. Limited
> >> response after finally starting. Workstations can't access server, can't
> >> use outlook, & can't even ping the server. However, server can ping the
> >> workstations. Selected network connections & hour glass hung. Unable
> >> to
> >> select anything else. Had to shut down via power switch. Same thing
> >> when
> >> starting again. Tried starting in safe mode and disabled exchange
> >> services.
> >> On restart it still hangs the same only a little more responsive after
> >> starting. System hangs eventually. Workstations still can't access
> >> server
> >> for files. Hung again while attempting normal start. Currently trying
> >> restore to a another nearly identical box from last weeks backup. Never
> >> seen one like this before. Anybody have a solution out there?
> >>
> >> "KSCHARNHORST" <KSCHAR...@discussions.microsoft.com> wrote in message
> >> news:939B6831-720D-43B0...@microsoft.com...
> >> > After rebooting a server that has just 5 clients connected to it, the
> >> > server
> >> > came up,
> >> > quickly did preparing network connections and then hung at applying
> >> > computer
> >> > settings for over 2 hours. Then when presented with the ctrl+alt+del,
> >> > I
> >> > log
> >> > in and
> >> > it did applying computer settings again for another 30 min.
> >> >
> >> > All services seem to have fired up as normal and there are no entries
> >> > in
> >> > the
> >> > event
> >> > log that would make me think anything was wrong. Exchange server runs
> >> > on
> >> > this server and all email services are working as expected.
> >> >
> >> > Another odd thing is that when I know launch internet explorer and try
> >> > to
> >> > go
> >> > to a website, it doesn't even appear to be trying to resolve the
> >> > address.
> >> >
> >> > Please help....and thank you in advance for your help!
> >>
> >>
> >>
>
>
>

billfmcse2k3

unread,
Aug 4, 2005, 10:17:01 AM8/4/05
to
Thank God for the communal intellect! I have been banging my head about this
for several days with a server that I could only shut down between midnight
and 3 AM! After trying all of the usual suspects I found this post ...
Voila! Instant resolution and back to bed for me! Thaks to all who posted
and participated, and a great big sarcastic thanks to APC for the wonderful
warning!!!
Message has been deleted

Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]

unread,
Aug 6, 2005, 11:40:25 PM8/6/05
to
APC wrote the Code
It had an expired Java certificate

Where in the world is it Microsoft's fault for APC and JAVA for heavens
sake?

APC is the one the wrote the crappy app ...

theanswerinc wrote:

--
An open letter to the Security Community::
http://msmvps.com/bradley/archive/2004/12/12/23540.aspx

Sellers@discussions.microsoft.com John Sellers

unread,
Aug 8, 2005, 1:19:02 AM8/8/05
to
Thanks for sharing this Jason.
I spent 16 hours rebuilding a server last week after experiencing this
problem (email worked but internet down). When Directory restore from backup
didn't fx the problem I was so upset, and I didn't think to check the technet
forums-doh!. Now I know where to go when hell freezes over:) Had to back up
mailboxes to pst, and format. I almost dropped 1k to purchase power controls.
Everyone wanted to know whap happened and my answer was I didn't know-which
made me the village idiot. Now I know. I definately won't reinstall
powerchute. Did not help much anyway. Thanks again your post-wish I checked
last week.

Dickie

unread,
Aug 16, 2005, 3:23:02 AM8/16/05
to
Thanks for all of this. It does appear to be exactly what you have said.
BUT, I have un-installed APC from control panel. It did say it needed to
reboot in order to stop some services
The APC BDE Server & Console service are still in a Stopping & Starting
state after a reboot. The system still took over 2 hours to boot
and I am unable to stop the services. Any ideas on how to stop these
services. I cannot do it from the services screen.
The software as gone, although Control Panel still says its installed.
Message has been deleted

aquawicket

unread,
Aug 23, 2007, 7:53:40 PM8/23/07
to

I am still having this problem, and I don't have any APC software.

Windows 2k3 takes about 2 hours to get past "applying computer
settings..."

* start/stop services do not work. just says stopping forever if i
try to stop one.

* internet does not work.

Pretty much same symptoms as everyone else on the form.. The DNS is
set up correctly and the server has worked perfect just a few days ago.
No changes were made.

This server is set up for our faxes and uses 'RightFax software"
this software has been on our server for months and works great.

Any new issuse like this come up that are NOT APC related?


--
aquawicket
------------------------------------------------------------------------
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Robert L [MVP - Networking]

unread,
Aug 24, 2007, 12:33:42 AM8/24/07
to
If it is not APC, it could be the profile issue. Check this case study.
 
logon issues
Symptom: When you restart a computer, the computer may stop responding, or hang on "Applying computer settings". ...
www.chicagotech.net/logon.htm

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

aquawicket

unread,
Aug 24, 2007, 9:25:25 AM8/24/07
to

I was able to fix the problem. Turns out it was not an apc service but
a rightfax service. I've set all of the rightfax services to manual and
all is well, thank you.
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