Cannot connect to server
atld...@aol.com
network setup in my office with a server running Win 2003 SBS.
Currently, all the devices are connected through a Watchguard SOHO6
router. All of the devices have Internet access and can ping each
other, but none of them can ping the server. From the server I am able
to get Internet and ping all the other devices. I imagine I just have
a security setting incorrectly set, but I am at a loss as how to
correct the problem. Please help.
Dave
Brandy Nee [MSFT]
Thank you for posting to the SBS Newsgroup.
I understand that domain computers cannot connect SBS 2K3 Server. If I have
misunderstood your concern, please let me know.
Please take your time to read through all my information and then try my
suggestions. If the issue persists, please help to gather more detail
information for further research:
==========
Suggestions:
Please make sure that your Network Configuration is like following:
On SBS server:
External NIC:
IP: assigned by your ISP or your hardware router
Gateway: your ISP or your Hardware router IP
DNS: SBS INTERNAL NIC IP as the only entry
Internal NIC:
IP: Fixed IP
Gateway: None
DNS: SBS INTERNAL NIC IP as the only entry
On workstation:
IP: Assigned by DHCP on SBS
Gateway: SBS internal NIC IP
DNS: SBS INTERNAL NIC IP as the only entry
1. I strongly suggest that we follow the KB article below to rerun the
Configure E-mail and Internet Connection Wizard. Please understand that
this is a very important wizard and step when we start to troubleshoot
Network issue.
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
2. Please install DNS server on the SBS server and then configure the
server for Internet access per:
306802 How to Configure Small Business Server for Full Time Internet Access
with Two Network Adapters
http://support.microsoft.com/?id=306802
309633 How to Configure a SBS for Full Time Internet Access with a Single
Network Adapter
http://support.microsoft.com/?id=309633
323380 HOW TO: Configure DNS for Internet Access in Windows Server 2003
http://support.microsoft.com/?id=323380
==========
After we perform all the steps in Suggestions part and if the issue
persists, please help to gather following information for research:
1. Do you have ISA Server installed? if yes, what is the edition, ISA 2K or
ISA 2K4?
2. Where did you place the Watchguard SOHO6 router? In LAN (between Server
and Client workstations) or in front of the SBS Server?
3. What is your Network Topology? For example:
a. {Internet} {Router} {NIC1} {SBS + ISA} {NIC2} {Router} {Internal
Clients} OR
b. {Internet} {Router} {NIC1} {SBS + ISA} {NIC2} {Internal Clients}
4. On SBS Server, and one of the problematic client workstations, open a
command window, type "ipconfig /all" (without quotation marks) and paste
the full result to the Newsgroup.
5. Do you mean you cannot ping SBS Server by name, IP address or neither of
them?
6. On SBS Server, open a command window, type "nslookup ServerName" (please
replace the ServerName as your real ServerName and pleaes exclude the
quotation marks). Paste the full result to the Newsgroup.
Please take your time to perform the steps above and collect the
information for us to troubleshoot your issue. If anything is unclear,
please feel free to let me know. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
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please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
>From: atld...@aol.com
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: Cannot connect to server
>Date: 7 Dec 2005 03:58:47 -0800
>Organization: http://groups.google.com
>Lines: 11
>Message-ID: <1133956727.3...@z14g2000cwz.googlegroups.com>
>NNTP-Posting-Host: 170.140.121.27
>Mime-Version: 1.0
>Content-Type: text/plain; charset="iso-8859-1"
>X-Trace: posting.google.com 1133956732 11008 127.0.0.1 (7 Dec 2005
11:58:52 GMT)
>X-Complaints-To: groups...@google.com
>NNTP-Posting-Date: Wed, 7 Dec 2005 11:58:52 +0000 (UTC)
>User-Agent: G2/0.2
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>Complaints-To: groups...@google.com
>Injection-Info: z14g2000cwz.googlegroups.com; posting-host=170.140.121.27;
> posting-account=p-ztXA0AAADI225zTRzKsVVOy0Uxojsb
>Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
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ews.com!postnews.google.com!z14g2000cwz.googlegroups.com!not-for-mail
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:228378
>X-Tomcat-NG: microsoft.public.windows.server.sbs
atld...@aol.com
the office for the rest of the week, so I will have to work on it over
the weekend. I'll post a reply after I have a chance to play with it
and let you know if I succeeded.
Dave
Brandy Nee [MSFT]
Thank you for posting back!
Please take your time to perform the steps. If you have any updates, please
feel free to post back and let me know. I am always standing by and looking
Best regards,
Brandy Nee
>Subject: Re: Cannot connect to server
>Date: 8 Dec 2005 05:44:14 -0800
>Organization: http://groups.google.com
>Lines: 7
>Message-ID: <1134049454....@g49g2000cwa.googlegroups.com>
>References: <1133956727.3...@z14g2000cwz.googlegroups.com>
> <tYF3oE6#FHA...@TK2MSFTNGXA02.phx.gbl>
>NNTP-Posting-Host: 71.56.119.216
>Mime-Version: 1.0
>Content-Type: text/plain; charset="iso-8859-1"
>X-Trace: posting.google.com 1134049459 502 127.0.0.1 (8 Dec 2005 13:44:19
GMT)
>X-Complaints-To: groups...@google.com
>NNTP-Posting-Date: Thu, 8 Dec 2005 13:44:19 +0000 (UTC)
>In-Reply-To: <tYF3oE6#FHA...@TK2MSFTNGXA02.phx.gbl>
>User-Agent: G2/0.2
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>Complaints-To: groups...@google.com
>Injection-Info: g49g2000cwa.googlegroups.com; posting-host=71.56.119.216;
> posting-account=p-ztXA0AAADI225zTRzKsVVOy0Uxojsb
>Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onli
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ews.com!postnews.google.com!g49g2000cwa.googlegroups.com!not-for-mail
>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:228722
>X-Tomcat-NG: microsoft.public.windows.server.sbs
Dave P
The resources you gave me worked, and I am now up and running with my
new network. Thanks for the help.
Dave
Brandy Nee [MSFT]
Thank you for posting back!
I am glad to hear that my suggestion helps and thing is working correctly
on your side now.
Here, I found following Documents for you to better administrate your SBS
Server. Please see:
Microsoft Windows Small Business Server 2003 with Service Pack 1
http://download.microsoft.com/download/9/a/3/9a306a75-e7da-461f-996d-7b93e09
948ee/GettingStarted_Combined.doc
Windows Small Business Server 2003 Troubleshooting
http://download.microsoft.com/download/5/6/1/561c9fd7-0e27-4525-94ec-4d2d38f
61aa3/TSHT_SBS.htm
Windows Small Business Server 2003: Frequently Asked Questions
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
mspx
Backing Up and Restoring Windows Small Business Server 2003
http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
2bcc9/BKU_BkupRstr.doc
Hope these Documents help! If you need any assistance in the future, please
feel free to post back to our Great Newsgroup. We are glad to be working
with you again!
Best regards,
Brandy Nee
--------------------
>From: "Dave P" <atld...@aol.com>
>Newsgroups: microsoft.public.windows.server.sbs
>Subject: Re: Cannot connect to server
>Date: 13 Dec 2005 11:03:43 -0800
>Organization: http://groups.google.com
>Lines: 7
>Message-ID: <1134500623....@g14g2000cwa.googlegroups.com>
>References: <1133956727.3...@z14g2000cwz.googlegroups.com>
> <1134049454....@g49g2000cwa.googlegroups.com>
> <RoPMtwI$FHA....@TK2MSFTNGXA02.phx.gbl>
>NNTP-Posting-Host: 170.140.237.198
>Mime-Version: 1.0
>Content-Type: text/plain; charset="iso-8859-1"
>X-Trace: posting.google.com 1134500629 20563 127.0.0.1 (13 Dec 2005
19:03:49 GMT)
>X-Complaints-To: groups...@google.com
>NNTP-Posting-Date: Tue, 13 Dec 2005 19:03:49 +0000 (UTC)
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>User-Agent: G2/0.2
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>Complaints-To: groups...@google.com
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> posting-account=p-ztXA0AAADI225zTRzKsVVOy0Uxojsb
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>Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:229871
>X-Tomcat-NG: microsoft.public.windows.server.sbs