Backup Failing
dsfseattle
1/3/2007 8:00 PM
-------------------------------
Date: 1/3/2007
Time: 8:00 PM
User: SYSTEM
-------------------------------
Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 1/3/2007 at 8:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "I:\foy sbs daily complete
backup\Backup Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup09.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 1/3/2007 at 8:00
PM"
Volume shadow copy creation: Attempt 1.
Error returned while creating the volume shadow copy:0x8004231f.
Error returned while creating the volume shadow copy:8004231f
Aborting Backup.
----------------------
The operation did not successfully complete.
----------------------
=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.
For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414
Backup ended at Wednesday, January 03, 2007 8:00 PM
Backup Runner finished.
Any help appreciated.
Thanks, Dave
Inn Jin [MSFT]
Thank you for posting.
From the description, I understand this issue is that you cannot complete
backup and receive "0x8004231f" error. If I am off base, please don't
hesitate to let me know.
The error code 0x8004231f indicates VSS_E_INSUFFICIENT_STORAGE. I suspect
that the issue is related to the following factors:
- The free space on the related partition.
- The maximum size of the Volume Shadow Copy.
Therefore, I would like to suggest that we check the above first.
I. Please check you have enough space in your backup media.
II. To check the maximum size of the Volume Shadow Copy:
1. Right click the partition to be backed up and choose Properties.
2. On the Shadow Copies tab, click the Settings button.
3. Change the maximum size to a larger one.
Please check if the problem has been resolved.
If issue persists, please help to gather the following information.
1. What brand and model is your backup media?
2. VSS debug log
Refer to the following KB to enable VSS debug log. Reproduce the problem
and then save and send the trace file to me.
887013 How to enable the Volume Shadow Copy service's debug tracing
features in Microsoft Windows Server 2003
http://support.microsoft.com/?id=887013
3. Download and run the setup MPS report tool on the SBS 2003 server.
a. Visit
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.exe to download the file.
b. Run the MPSRPT_SETUPPerf.exe on the server box.
c. Wait for 10~15 minutes.
d. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab
e. Send the .cab file directly to me at v-in...@microsoft.com
I appreciate your time. I am happy to be of assistance to you and look
forward to your reply.
Have a nice day!
Best regards,
Inn Jin (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
dsfseattle
out of space and shadow copies was turned off. Found some more space, turned
on shadow copies and works fine now. Putting in a new file server to help
with the space issues.
Robert Li [MSFT]
Thanks for updating.
This is Robert Li, Inn Jin is temporarily out of the Newsgroups and I am
his backup.
I am glad to know that the problem is resolved. Please let me make a short
summary of the post.
Problem:
You couldn't complete backup and received "0x8004231f" error
Solution:
Add enough space in your backup media.
For future postings, I would like to list the following information as a
guideline when submitting new posts in the future. This information will
help us to understand the issue and situation more quickly. Thank you!
1. Has the server/client/product ever worked?
2. If so, what changed?
3. What service packs and updates were applied?
4. What are the steps to reproduce the problem?
5. Does it happen the same way on any other systems?
6. Please provide the exact error message with any screenshots, if possible.
If you need any assistance in the future, please feel free to post in the
partner managed newsgroup.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
====================================================
PLEASE NOTE: The partner managed newsgroups are provided toassist with
break/fix issues and simple how to questions.
We also love to hear your product feedback! Let us know what you think by
posting from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback.
We look forward to hearing from you!
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
====================================================
--------------------
<Thread-Topic: Backup Failing
<thread-index: AcdD4v5GPgtCcssVTd+z22lrh9yJTg==
<X-WBNR-Posting-Host: 72.11.65.230
<From: =?Utf-8?B?ZHNmc2VhdHRsZQ==?= <dsfse...@discussions.microsoft.com>
<References: <CF1F55A0-111A-46A1...@microsoft.com>
<8ZUT1UHM...@TK2MSFTNGHUB02.phx.gbl>
<Subject: RE: Backup Failing
<Date: Mon, 29 Jan 2007 12:21:01 -0800
<Lines: 100
<Message-ID: <1004861A-9997-400C...@microsoft.com>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
<Content-Transfer-Encoding: 7bit
<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:13546
<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<X-Tomcat-NG: microsoft.public.windows.server.sbs