IMAP4SVC error 1023
Fulco Stiva
System: Small Business Server 2003 Standard SP1 (Exchange 2003 SP2)
Error:
Event Type: Error
Event Source: IMAP4SVC
Event Category: Content Engine
Event ID: 1023
Date: 04/04/2006
Time: 12:23:12
User: N/A
Computer: xxxx
Description:
Error 0x7da occurred while rendering message 0002-000000018ac4 for
download for user y...@zzz.com.
For more information, click http://www.microsoft.com/contentredirect.asp.
Data:
0000: 07 0c 0d 00 ....
When:
If a Macintosh (OS 10.4.7) computer uses Mail to retrieve email from
Exchange
Tried:
1) cleaned email cache and Account on Macs, and recreated Account
2) move Public Folder (in Mail) to Private Tab in Spotlight. See article
on the web.
3) Server uses: McAfee VirusScan Enterprise 8.0i Patch Versions: 10 and
McAfee GroupShield 6.0.1148.100. See article on the Web.
Still hundreds of errors a day.
Please Help.
Fulco
chace zhang
Hi,
Thank you for posting here.
From your post, I understand you encountered IMAP4SVC 1023 error on SBS
Server. Is it correct?
In order to more effective assistance, please let me know the following
question on this issue:
Does this issue occur on one specific account?
What client is used to receive email via IMAP4?
Is this user experiencing any problem on receiving email?
Currently, I suggest you try following steps on this issue:
Step 1.
Check whether you turn on diagnostic logging for IMAP.
To check Diagnostic Logging on the IMAP service:
1). Start Exchange System Manager.
2). Navigate to the server object.
3). Right-click <Server object>, and then click Properties.
4). Click the Diagnostic Logging tab.
5). Under Services, click IMAP4svc.
6) Under Categories, select each option
6). Under Logging Level, choose NONE for all the items. Restart the server.
Step 2.
Please use another healthy IMAP workstation to connect to the problematic
mailbox. Can this issue be reproduced?
If it is not true, please temporarily uninstall antivirus applications and
firewalls from the problematic workstation. Does this issue stop?
If it is true, please create a new mailbox enabled user account on the
Exchange server. Does this issue can be reproduced on the new mailbox?
Step 3.
Please use Outlook Express, Macintosh Edition to connect Exchange server
via IMAP connection on the problematic workstation. Does the issue
continues to occur if the user logs onto his mailbox using Entourage or the
Mac version of Outlook Express?
Step 4,
Please temporarily uninstall antivirus applications and firewalls from the
problematic workstation. Does this issue stop?
Hope this helps, please let me know the results and I can provide further
assistance. If you need more help, please do not hesitate to let me know.
Have a nice day!
Best Regards,
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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| Date: Thu, 28 Sep 2006 13:49:31 +0200
| From: Fulco Stiva <fu...@fulcostiva.nl>
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