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System State Backup Fails repeatedly

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Bob G.

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Sep 8, 2010, 12:44:03 PM9/8/10
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This is happening on a SBS 2003 Premium Server (SP2 installed).

This has been an ongoing issue since a Raid 1 Array / Controller (Promise
TX2300) has been added to the system. THe old RAID 1 array (Silicon Image)
is still in the system, but the drive letters where changed to higher letters
for the sake of having the ability to copy data from old to new.

THe server appears to function normally other than this problem.

The OS and data was restored to the new new raid array using Windows Backup.
The same original drive letters are still there, just now mapping to the
volumes on the new raid array.

Here is the errors in the backup09.log file:
rror: Could not access portions of directory System State\COM+ Class
Registration Database.

I also see the following errors in the event viewer system log:

You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

I also see the following errors in the event viewer System Log:
Event ID: 7 - he device, \Device\Harddisk0, has a bad block.
Event ID: 14 - The shadow copies of volume C: were aborted because of an IO
failure on volume C:.


We have run Chkdsk on the C: Drive a few times and no damage is found or
repaired.

I have also noticed that running a shadow copy on the C: drive also fails.

a list of the "vssadmin list writers" produces the following:
Writer name: 'SqlServerWriter'
Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
Writer Instance Id: {f23e5be4-0374-4596-bdb7-87e55686bc1c}
State: [5] Waiting for completion
Last error: No error

Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {2ccf0719-8d71-4b52-9e54-894853c9845d}
State: [5] Waiting for completion
Last error: No error

Writer name: 'MSDEWriter'
Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
Writer Instance Id: {9881a09f-da21-46ac-839e-f2185fcb3f23}
State: [1] Stable
Last error: No error

Writer name: 'TermServLicensing'
Writer Id: {5382579c-98df-47a7-ac6c-98a6d7106e09}
Writer Instance Id: {793738e7-ff3e-4393-b543-c280ab921b8c}
State: [5] Waiting for completion
Last error: No error

Writer name: 'Dhcp Jet Writer'
Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
Writer Instance Id: {7cfd193e-27bd-4064-8a1d-b9792975e89d}
State: [5] Waiting for completion
Last error: No error

Writer name: 'Event Log Writer'
Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
Writer Instance Id: {d70833b6-a951-4dbf-926a-bc0aef7e4d39}
State: [1] Stable
Last error: No error

Writer name: 'IIS Metabase Writer'
Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
Writer Instance Id: {e133a0c2-b59a-4884-9df0-3328c5fb0ac1}
State: [5] Waiting for completion
Last error: No error

Writer name: 'Removable Storage Manager'
Writer Id: {5d3c3e01-0297-445b-aa81-a48d7151e235}
Writer Instance Id: {28aebc5b-2d40-420a-8b18-9c662e281030}
State: [5] Waiting for completion
Last error: No error

Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {adca8b5b-f3d4-485b-a711-ee79b8c24db2}
State: [1] Stable
Last error: No error

Writer name: 'BITS Writer'
Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
Writer Instance Id: {ae394f42-88c6-4570-b79e-6c4e48fd207d}
State: [5] Waiting for completion
Last error: No error

Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {9632f75f-dde8-4f19-acfe-e59614328e30}
State: [1] Stable
Last error: No error

Writer name: 'FRS Writer'
Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
Writer Instance Id: {8a11dde0-9213-4958-9345-4b787b85a60a}
State: [5] Waiting for completion
Last error: No error

Writer name: 'WINS Jet Writer'
Writer Id: {f08c1483-8407-4a26-8c26-6c267a629741}
Writer Instance Id: {30ffb76e-a300-49e6-b4c5-32d280a153b1}
State: [5] Waiting for completion
Last error: No error

Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {c63e33d1-e7c6-4f79-bcea-08fda9940938}
State: [5] Waiting for completion
Last error: No error

Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Instance Id: {3f612001-0a41-4cbd-aac4-d43d09d75077}
State: [1] Stable
Last error: No error

Any help would be appreciated.

Thank YOU in advance.

Al Williams

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Sep 10, 2010, 12:10:41 PM9/10/10
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Sounds like \Device\Harddisk0 is going bad. Did you run chdsk /R ?

This may help:
http://www.techsupportforum.com/hardware-support/laptop-support/273870-solved-system-restore-backups-aborted-c-due-i-o-failure.html

--
Allan Williams

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