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Name change due to marriage/divorce

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Heather

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Aug 31, 2007, 10:58:03 AM8/31/07
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Does anyone have a checklist they would be willing to share to change
someones user name (account) in Windows Small Business Server 2003 that they
would be willing to share. I have to employees - one getting married and one
getting divorced - that I need to change their usernames. We also house our
email on our SBS server with Exchange. What do I need to do there? I still
want to be able to receive their emails with their old names for a little
while until they let everyone know their new names. Any additional info
would be great too!

Thanks!
Heather

SBS Rocker

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Aug 31, 2007, 11:57:10 AM8/31/07
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Hi Heather,
You can change their account names as well as their email names. To change
their account names go to the SBS Server Manangement
Console\Users\Properties\Account. Change the "User logon name" there. Click
on the E-Mail Addresses tab. New/SMTP Address and type in the new email
address. Make this new email address the primary. User will received email
at both addresses. You can remove to old SMTP address at your discrection.

"Heather" <Hea...@discussions.microsoft.com> wrote in message
news:78CAF59B-5379-425B...@microsoft.com...

Lanwench [MVP - Exchange]

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Aug 31, 2007, 11:57:59 AM8/31/07
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Tell them all to keep their maiden names and stop succumbing to the
atavistic and barbaric practices of the male-dominated capitalist regime.
Or perhaps not. ;)

In this example:

A) Jane Smith is going to become Jane Doe.

B) Her login name was jsmith, her mailbox alias was jsmith, and her email
address was jsm...@domain.com.

C) The Exchange server's recipient policy is set up with the default
settings of @domain.com. This means, all new users get user...@domain.com
as their primary SMTP address

1. Open ADUC, right click on Jane Doe, choose Rename, and change Smith to
Doe

2. Confirm or correct all the settings in the "Rename User" dialog that
ensues and click OK

3. Double click on Jane Doe and go to the Email Addresses tab. Depending on
how long you've waited since steps 1&2, things may already have changed (the
recipient update service may've run already and re-stamped the mailbox). But
you can add jd...@domain.com and set it as the default/primary. Leave the old
SMTP address intact so jsm...@domain.com still receives mail as well.

4. Go through all the tabs and make sure everything is correct. Correct the
user's home directory path if you use that. Correct the roaming profile path
if you use that. You will need to rename these underlying folders in Windows
if you're changing them......

5. Open Exchange System Manager, find the offline address book container,
right-click on the offline address book and rebuild it. (unless you just
want to wait a few hours/days for the OAB to rebuild, and for all the other
cached-mode Outlook users to get the new info).

6. Log in to the workstation as jdoe, and in control panel | mail, modify
the existing Outlook profile, modify the Exchange server in that profile and
let it redetect the name - the new display name of Smith, Jane should now
show up as Doe, Jane. Launch Outlook and test.

7. Tell everyone to go to tools | send | receive in Outlook, and choose
"Download Address Book" and take the defaults. (Or, wait a day or two).

These steps may appear complicated, but they really aren't, and will work
well if followed thoroughly. This task is one of the few I do manually
rather than relying on the steenking wizards in SBS. The "Rename User" link
in Server Management simply doesn't do enough.


Les Connor [SBS MVP]

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Sep 3, 2007, 9:38:10 PM9/3/07
to
There are 3 ways to handle this:

Marriages and divorces are against company policy.

If not, then changing your name due to marriage or divorce is against
company policy.

If not, then lanwench has the answer ;-).

--
Les Connor [SBS MVP]


"Lanwench [MVP - Exchange]"
<lanw...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
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Lanwench [MVP - Exchange]

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Sep 4, 2007, 8:48:39 AM9/4/07
to
Les Connor [SBS MVP] <les.c...@DEL.cfive.ca> wrote:
> There are 3 ways to handle this:
>
> Marriages and divorces are against company policy.
>
> If not, then changing your name due to marriage or divorce is against
> company policy.
>
> If not, then lanwench has the answer ;-).

Fight the power, man.

Heather

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Sep 4, 2007, 1:44:02 PM9/4/07
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It would be much easier if people would just keep the names they are given at
birth!! One question though, we have a "general" login for Windows that we
use and the person just logs into their email with their username. How does
that affect step 6?

Thanks a million for the steps!!

Heather

Lanwench [MVP - Exchange]

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Sep 4, 2007, 2:05:23 PM9/4/07
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Heather <Hea...@discussions.microsoft.com> wrote:
> It would be much easier if people would just keep the names they are
> given at birth!!

Amen, sister. ;-)

> One question though, we have a "general" login for
> Windows that we use and the person just logs into their email with
> their username. How does that affect step 6?

Badly (and it affects plenty of other things badly as well). Stop using
generic accounts, and have each user log into the domain as him/herself.

Joe

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Feb 25, 2008, 7:57:00 PM2/25/08
to
I got nowhere with this. I found what I thought was the place, I saw the
orginal username there but could find no way to change it. The box was greyed
out. I did the other steps first, but if you log on to exchange (using rww)
now the new box is empty. I assume this is due to an the uncompleted step 6.
The user still has their email and is getting new mail with the new name but
the mail box in outlook shows the old name

"Lanwench [MVP - Exchange]" wrote:

Russ (SBITS.Biz)

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Feb 25, 2008, 9:05:52 PM2/25/08
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How long did you wait after changes to see if it changed correctly?

Russ

--

SBITS.Biz
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist.
MCP, MCPS, MCNPS, (MCP-SBS)
North America Remote SBS2003 Support - http://www.SBITS.Biz


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Joe

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Feb 25, 2008, 10:11:00 PM2/25/08
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Its been about 5 days ago

Russ (SBITS.Biz)

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Feb 25, 2008, 10:41:46 PM2/25/08
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Well what she wrote should work,
Worse Case you could Export her mail and recreate an account?

But what it should work?

Sorry
Russ

--

SBITS.Biz
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist.
MCP, MCPS, MCNPS, (MCP-SBS)
North America Remote SBS2003 Support - http://www.SBITS.Biz


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Joe

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Feb 26, 2008, 6:44:02 PM2/26/08
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My bad!!

Russ, I awoke last night, and wondered if I had closed outlook before I
tried to make the change. I went in this morning and tried it again and it
worked perfectly. Apparently outlook was open and I didn't notice it.

Thanks for the input and "Lanwench" thanks for the excellent guide.

Joe

Russ (SBITS.Biz)

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Feb 26, 2008, 8:30:46 PM2/26/08
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Well glad it worked because I was stumped.. :)

Russ

--

SBITS.Biz
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist.
MCP, MCPS, MCNPS, (MCP-SBS)
North America Remote SBS2003 Support - http://www.SBITS.Biz


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