Windows Server 2008 - Windows NT Intersite Messaging Service crash

[Edward]

Hi

At random times I get a message on my Windows Server 2008 Datacenter box
(all latest updates installed) that Windows NT Intersite Messaging Service
has stopped working and has been stopped.

One of the Proplem Report and Solutions details are as follows:

Problem signature
Problem Event Name: APPCRASH
Application Name: ismserv.exe
Application Version: 6.0.6001.18000
Application Timestamp: 4791966a
Fault Module Name: ismip.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791ad8a
Exception Code: c0000005
Exception Offset: 0000000000005a5d
OS Version: 6.0.6001.2.1.0.400.8
Locale ID: 1033
Additional Information 1: 86de
Additional Information 2: 4200a2a0bdf4f799aa942c465bfdf13c
Additional Information 3: 23ff
Additional Information 4: 637e5f46119c24aa761e48e05f314b3e

Extra information about the problem
Bucket ID: 1033884

Everytime I report the problem with the Send Error Report feature, but never
get any solutions. Could someone please help?

Thanks in advance.

Regards
Edward

[Meinolf Weber]

Hello Edward,

What roles does the server has? Is that the only error in the event viewer?

Best regards

Meinolf Weber
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[Edward]

Hi

This is 1 stand-alone server (no domain trusts).

The roles are as follows:
Active Directory Certificate Services
Active Directory Domain Services
Application Server
DHCP Server
DNS Server
File Services
Hyper-V
Network Policy and Access Services
Web Server (IIS)

The event viewer shows the following:
Log Name: System
Source: Service Control Manager
Date: 7/27/2008 6:54:21 AM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PROXIMA.ecmatech.local
Description:
The Intersite Messaging service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 120000
milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager"
Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-27T04:54:21.000Z" />
<EventRecordID>30401</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>PROXIMA.ecmatech.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Intersite Messaging</Data>
<Data Name="param2">1</Data>
<Data Name="param3">120000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
</EventData>
</Event>

-----------------------------------------------------------------------------

Log Name: Application
Source: Application Error
Date: 7/27/2008 6:54:19 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PROXIMA.ecmatech.local
Description:
Faulting application ismserv.exe, version 6.0.6001.18000, time stamp
0x4791966a, faulting module ismip.dll, version 6.0.6001.18000, time stamp
0x4791ad8a, exception code 0xc0000005, fault offset 0x0000000000005a5d,
process id 0xe80, application start time 0x01c8efa2fa3a56b7.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-27T04:54:19.000Z" />
<EventRecordID>4197</EventRecordID>
<Channel>Application</Channel>
<Computer>PROXIMA.ecmatech.local</Computer>
<Security />
</System>
<EventData>
<Data>ismserv.exe</Data>
<Data>6.0.6001.18000</Data>
<Data>4791966a</Data>
<Data>ismip.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791ad8a</Data>
<Data>c0000005</Data>
<Data>0000000000005a5d</Data>
<Data>e80</Data>
<Data>01c8efa2fa3a56b7</Data>
</EventData>
</Event>

====Log Name: Application
Source: Application Error
Date: 7/27/2008 6:54:19 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PROXIMA.ecmatech.local
Description:
Faulting application ismserv.exe, version 6.0.6001.18000, time stamp
0x4791966a, faulting module ismip.dll, version 6.0.6001.18000, time stamp
0x4791ad8a, exception code 0xc0000005, fault offset 0x0000000000005a5d,
process id 0xe80, application start time 0x01c8efa2fa3a56b7.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-27T04:54:19.000Z" />
<EventRecordID>4197</EventRecordID>
<Channel>Application</Channel>
<Computer>PROXIMA.ecmatech.local</Computer>
<Security />
</System>
<EventData>
<Data>ismserv.exe</Data>
<Data>6.0.6001.18000</Data>
<Data>4791966a</Data>
<Data>ismip.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791ad8a</Data>
<Data>c0000005</Data>
<Data>0000000000005a5d</Data>
<Data>e80</Data>
<Data>01c8efa2fa3a56b7</Data>
</EventData>
</Event>
---------------------------------------------------------

Thanks for your response.

Edward