Active Directory failure with code '0x80040e37'

Brian Steele

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Mar 8, 2004, 8:52:16 AM3/8/04

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I'm still getting the above-mentioned error with my server - any ideas?

The error appears whenever I try to launch the "Active Directory Users and
Computers" applet. The server is a domain controller in the domain.

Note: The error also appears if I convert the server to a member server,
then install the Admin Pak, then try to run the "Active Directory Users and
Computers" applet.

Brian Steele

Tim Springston (MSFT)

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Mar 9, 2004, 6:29:15 PM3/9/04

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Hi Brian-

If you do the command "DCDIAG /V, what tests does this machine fail?
DCDIAG.EXE is installed with the Support Tools.

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Tim Springston
Microsoft Corporation

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Brian Steele

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Mar 10, 2004, 8:51:55 AM3/10/04

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Hi Tim:

I ran DCIAG /V on the problematic DC, and it failed the "systemlog" test.
However, when I tried running DCDIAG /V on another, working DC, it also
failed the same "systemlog" test, so I'm not sure how significant the result
of that test is.

Brian

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Tim Springston (MSFT)

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Mar 11, 2004, 4:58:45 PM3/11/04

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The systemlog test will commonly fail with no actual problem to be concerned
about. What happens in a NETDIAG /V? Any failures in that?

--
Tim Springston
Microsoft Corporation

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Brian Steele

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Mar 12, 2004, 8:31:32 AM3/12/04

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Got these warnings:

[WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenger
Service', <20> 'WINS' names is missing.

[WARNING] You don't have a single interface with the <00> 'WorkStation
Service', <03> 'Messenger Service', <20> 'WINS' names defined.

[WARNING] Failed to query SPN registration on DC '(servername)'. (for each
server in the domain)

I managed to clear up the first two warnings by removing some entries from
the WINS database and starting the Messenger service on the DC. However,
the problem still exists - I keep getting that '0x80040e37' error every time
I try to run the Active Directory Users and Computers applet.

What does that '0x80040e37' code mean anyway? I couldn't find it in the MS
Support site.

Brian

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Tim Springston (MSFT)

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Mar 14, 2004, 9:58:29 PM3/14/04

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Hi Brian-

Could you check the registry key below and verify that it has the
"(Default)"
value set to "LDAPNamespace" as a string value?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ADs\Providers\LDAP should have

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Tim Springston
Microsoft Corporation

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Brian Steele

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Mar 15, 2004, 7:49:00 AM3/15/04

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Ah-hah - I think that might be it! When I checked the registry on the DC in
question, there was no value set for "(Default)". I set it to
"LDAPNamespace", and the problem seems to have been cleared up - the Active
Directory Users and Computers applet now works as expected.

Thanks a lot!
Brian

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