Windows Media error

[Troy]

When ever i open my Windows Media Center, i get an error "There is no disk in
the drive. Please insert a disk into drive: Cancel | Try Again | Continue".
so i have to close it or the message will keep poping up. whats going on?

[Jaime]

You could try going to Task Manager and see what apps are running, might be
able to figure wout what's looking for the drive that way.
--
James
Orlando (Goofy says "Hey!"), FL

"Soundguy" <Soun...@discussions.microsoft.com> wrote in message
news:5DC4F9E6-55EE-4CEE...@microsoft.com...

> Troy,
>
> I have the same issues... computer is almost brand new out of the box,
> only
> about half of my software is installed on it. Any ideas yet?
>
>

[ThomasM]

I'm getting the same error: "There is no disk in the drive. Please insert a
disk into drive . Cancel | Try Again | Continue". There's no drive letter
mentioned, just a space. I too have a brand new HP computer with Media
Center 2005 Rollup 2. Everything I've tried seems to work OK except that
this annoying message box won't go away.
I'm anxious for a solution too!

"Glykia" wrote:

> Hey guys,
> I get the same error. I am working with a guy from HP who is trying to help
> me solve the issue, he says it's a problem in the Update 2 that came
> installed on the system. Mine did the same thing, brand new out of the box.
> Actually at first I could not get the radio to work and was getting an error
> about no disk that was slightly different. He worked with me through email
> and got rid of that. Now I can watch TV, etc...but that annoying error window
> sits there until I close out of Media Center. SURELY someone can fix this for
> us. "windows - No disk" "There is no disk in the drive. Please insert a disk
> into drive" With choices of Cancel, Try Again, Continue.

[Glykia]

ThomasM (and all others)
I have recently posted to Aaron's blog who works on media center for
Microsfot. I am hoping to get a response from him. I still have the guy from
HP working on it for me too, I will let you all know as soon as I get the
problem solved (IF? LOL). I wish someone here would post for us as well!!!

[ThomasM]

OK, I know what the problem is. It has to do with my front panel media card
reader which has four USB drives. If I disable my USB mass storage reader or
stop my USB drives, then start Media Center, it works fine without putting up
the offending message box. The minute I enable the USB drives, though, the
message is back. I've tried disabling the USB mass storage reader and then
re-running the Media Center setup wizard, hoping that perhaps that would
reset it to not try to read anything from the USB media card readers, but
that didn't do it. When I reenable the USB media card readers the problem
comes back.

So does anybody know if it is possible to configure the Media Center to
ignore these USB drives?

[ThomasM]

That worked for me, too! I removed the "HP Image Zone" from the Media Center
and re-enabled my USB media card readers, and now I no longer get the "no
disk in drive" message boxes.
Thanks for the help!

"Glykia" wrote:

> Hey guys...
> Thanks to Aaron I got a solution to this problem. (If you have an HP) It
> appears as if HP has a program pre-installed that causes this error to pop up
> in Media Center. The program is "Image Zone", we don't know if there is a
> fix for it yet, but I uninstalled the program and the error window is
> gone...Voila...Just like that!! So, I suggest uninstalling Image Zone and see
> if that helps you....Please post and let me know if that helps!!!

[Glykia]

Hey Thomas...
I also spoke to someone with HP and they said they are aware of the problem
(yeah now that I told them about it LOL) and they are working on a "fix" for
Image Zone, he suggested I uninstall update rollup 2 until they fix the
problem with image zone. I told them I'd just do without Image Zone Instead.
LOL

[rob.kel...@gmail.com]

Is there a reference number at HP for this issue. It sure is a pain
and I want to be watching for any potential fix.
Thanks

[Glykia]

Hi Rob,
Actually I do not have a reference number for the issue, BUT I was told by
the person at Microsoft that works closely with HP that it has been brought
up to them and they are working on a fix for it. I guess they are trying to
recreate the problem on their systems. I Will post on here when I find out
any more information. I am sure they will start working harder on it once all
these people start getting new HP systems and receiving the errors with Media
Center (you know it will happen)
~G

[Scott HP MCPC/DEC Support Engineer]

Look for sp26630 on HP's web site in the next couple of days. This will
resolve the "There is no disk in the drive. Please insert a disk into drive"
error.

[rob.kel...@gmail.com]

I got a link from HP this week:

Thank you for giving us time to research. At this moment, download and
install the below Image Zone update to resolve the issue:

ftp://hp.com/pub/softlib/software6/COL13276/pv-36951-1/sp26630.exe

Steps to download and install the SoftPaq:

1. Download the update and save it onto the desktop.
2. Double-click the icon for the update downloaded in Step 1, and then
click NEXT.
3. Select "I accept the terms in the license agreement," and then click
NEXT to proceed with the installation.
4. Click YES to install the update.
5. If prompted to restart the system upon completion of the update,
click YES.

Downloading and installing the above update should resolve the issue.
Thank you for your patience and cooperation.

Sincerely,

Sam
HP Total Care

So far, this seems to have resolved it.