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MCE - TV plays 1 second then pauses 1/2 second, continuously

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Robert

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Apr 16, 2010, 10:24:01 AM4/16/10
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This is a software, hardware, and setup problem - so I cross posted it.

Hardware/Software/firmware/drivers:
------------------------------
Windows XP SP3 Media Center Edition (MCE) w/all current updates, Pinnacle
PCTV 800i HD PCI card (coax cable from DirecTV satellite tuner), ATI Radeon
HD 3200 graphics card, AMD Athlon Dual Core processor 2.5 GHz, 1.75 GB RAM,
official (came in the MCE box) IR sensor and blaster. MCE has all current
updates. Current firmware and drivers are installed for the PCI TV card, the
motherboard, the processor, and the graphics card.

The Windows XP Video Decoder Checkup Utility reports that "Cyberlink
Video/SP Decoder (PDVD8) v. 8.2.0.926 is set as "preferred," "MCE
compatible," and "MP10 Compatible." There are several others on the list,
but only this one is marked as "preferred."
------------------------------

FIRST, the MCE genuine IR Blaster is not detected during MCE "setup TV
signal." The error is "IR Hardware not detected." I can select the "try
again" button with the remote - so the remote and IR sensor work. I never
plugged in the blaster before, it's very simple and shouldn't be broken.

SECOND, when watching TV through Media Center, it plays 1 second, then
pauses 1/2 second, continuously at a regular frequency. Watching TV through
"TVCenter Pro," which came with the TV tuner card, works PERFECTLY.

This problem occurred a week ago, after I tried running MCE "setup TV
signal," after I switched from cable to DirecTV. ***After DirectTV was
installed, and *BEFORE* I ran MCE setup, MCE was playing TV from DirecTV
okay***. After DirecTV was installed I just went to channel 4, and it was
there, playing perfectly. Later that day I tried running MCE "setup TV
signal." I get to a point where it says "IR Hardware not detected" - and I
can't continue the setup. I tried the other IR blaster port, and I tried a
different USB port for the IR sensor. I've tried several times, including
after powering everything down and restarting the computer. Now (after
running "setup TV signal") when I go to channel 4, I get the pausing problem
(I tried setting the DirecTV box to channel 3 - I get the same problem).
After several failed attempts to run setup, I re-ran MC setup saying I had an
antenna (so it wouldn't need the IR Blaster), and setup completed. I still
get the pausing. When I use "TVCenter Pro" that came with the TV tuner card,
the TV plays perfectly (Media Center is not running).

Somehow, running MC setup broke MC. I also need to get the IR Blaster
detected, so I can use MC to change channels on the DirecTV box, so I can
record shows in one step. (I checked the listed drivers/firmware for
updates. There aren't any. I last updated them this past October when I
had a different problem.)

Thanks for any help.

Robert

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Apr 16, 2010, 10:49:03 AM4/16/10
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Update. I tried recording TV with MC, and it records the pauses. I tried
all the other decoders in the "checkup utility" (above), and I still get the
pausing, although with a couple of them (non MCE compatible decoders) the
pausing is slightly different.

Jaime

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Apr 16, 2010, 12:38:57 PM4/16/10
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Robert,

Just for grins, have you tried using the nVidia Pure Platinum decoder? It
the one most people felt was the best for the XP version of MC. You can
download and try it for 30 days for free ($20 after that).

It would at least eliminate the possibility (however small) of it being a
decoder issue. If you have the discs for the other MC decoder you have,
probably best to remove those, then install Pure Platinum, sometimes
multiple decoder can cause issues.
--
James
Orlando (Goofy says "Hey"), Florida

"Robert" <Rob...@discussions.microsoft.com> wrote in message
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Robert

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Apr 16, 2010, 5:20:03 PM4/16/10
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Are you under the impression that my Pinnacle PCTV card or the ATI Radeon
card use the NVIDIA GeForce graphics chip?? According to the websites I just
visited they don't. The website for the NVIDIA PureVideo Decoder Platinum
says the system requirements include NVIDIA GeForce graphics chips (5
different ones).


"Jaime" wrote:

> .
>

Curious

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Apr 16, 2010, 7:11:21 PM4/16/10
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Well that’s in Error, the Nvida XP pure video decoder $20 version (I am not
sure if that is the Platinum version) the most recommended decoder for both
ATI and Neidia chips .

"Robert" <Rob...@discussions.microsoft.com> wrote in message

news:EAA18BDA-3ED0-4EE1...@microsoft.com...

Jaime

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Apr 16, 2010, 7:21:05 PM4/16/10
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No, the nVidia decoder has nothing to do with what video card you have.

The page (http://www.nvidia.com/object/dvd_decoder_1.02-150-trial.html) says
"chips supported" and it lists just the nVidia ones, but the only
requirements are:

- Windows XP Media Center Edition 2004/2005/New BETA, Windows XP
Professional, or Windows XP Home Edition
- DirectX 9.0 or higher
- Windows Media Center or Windows Media® Player 9.0 or higher for DVD
Playback
- DirectShow compatible software for MPEG-2 file playback
- A DirectX Video Acceleration (DXVA) compatible graphics processor, such as
GeForce 7800 GTX.
- DVD-ROM drive required for DVD viewing
- TV Tuner is required for TV viewing under Windows Media Center and must
meet the Designed for Windows XP Media Center Edition logo requirements

It will work with any card, it is the one most people seemed to have the
least trouble with with XP.


--
James
Orlando (Goofy says "Hey"), Florida

"Robert" <Rob...@discussions.microsoft.com> wrote in message

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Robert

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Apr 17, 2010, 8:14:01 AM4/17/10
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Since I don't have any other ideas, and two people say it will work anyway
(non-supported chip) here it goes... downloaded... installed.

The Windows XP Video Decoder Checkup Utility reports NVidia is the preferred
driver (I didn't have to change it).

There is no change. Uninstalled NVidia. Thanks for the idea.
** Any other ideas? ** Thanks.

BTW: Here's what the website says:
The page at: http://www.nvidia.com/object/dvd_decoder_1.02-223-trial.html
reads:
-------------------------------
System Requirements

* Windows XP Media Center Edition 2004/2005/2006 Update Rollup2, Windows

XP Professional, or Windows XP Home Edition

... (SNIP)

Graphics Chips Supported

* NVIDIA GeForce 8 Series
* NVIDIA GeForce 7 Series
* NVIDIA GeForce 6 series
* NVIDIA GeForce FX series
* NVIDIA Quadro FX Series
--------------------------------------


"Jaime" wrote:

> .
>

Robert

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Apr 17, 2010, 8:22:01 AM4/17/10
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Since I don't have any other ideas, and two people say it will work anyway
(non-supported chip) here it goes... downloaded... installed.

The Windows XP Video Decoder Checkup Utility now reports NVidia is the

preferred driver (I didn't have to change it).

There is no change. Uninstalled NVidia. Thanks for the idea.
** Any other ideas? ** Thanks.

BTW: Here's what the website says:
The page at: http://www.nvidia.com/object/dvd_decoder_1.02-223-trial.html
reads:
-------------------------------
System Requirements

* Windows XP Media Center Edition 2004/2005/2006 Update Rollup2, Windows

XP Professional, or Windows XP Home Edition

... (SNIP)

Graphics Chips Supported

* NVIDIA GeForce 8 Series
* NVIDIA GeForce 7 Series
* NVIDIA GeForce 6 series
* NVIDIA GeForce FX series
* NVIDIA Quadro FX Series
--------------------------------------


"Jaime" wrote:

> .
>

Curious

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Apr 17, 2010, 9:02:58 AM4/17/10
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Robert,
I have not had any systems running XP for several years.
However, I have seen lots of reports of user's having problems after
installing SP3.
The following Bing search results may provide some help in resolving your
problem.

http://www.bing.com/search?q=xp+sp3+media+center&go=&form=QBLH&qs=n&sk=

"Robert" <Rob...@discussions.microsoft.com> wrote in message

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Robert

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Apr 17, 2010, 10:21:01 AM4/17/10
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Several years? You actually used Vista? Or Linux... I hear Windows 7 is
great.
In my experience SP3 is the best O/S MS has had. I will try the search you
suggested.

Robert

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Apr 17, 2010, 10:34:10 AM4/17/10
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I just read several of the links, and did two more searchs adding "IR
hardware not detected" and "skipping." The extra searches match nothing
relevant.
The links mention problems with using SP3 with MCE 2002 (I have 2005),
and with going from SP1 to SP3, skipping SP2. I had SP2 before. One of the
links is a Microsoft website, they note these issues, and none others with
SP3 w/Media Center. Also, I have used SP3 w/Media for several months with
not problems.

"Curious" wrote:

> .
>

Curious

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Apr 17, 2010, 5:38:29 PM4/17/10
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MCE2005 is based on XP Pro 2002 and what you have is MCE2005 running on a
modified XP Pro OS 2002 SP3 system.
I understand that you had no problems until you tried to reset up your
system for a direct TV STB from using cable.
Were you using a STB and IR blaster with a cable STB?
If not I suspect I a hardware problem with the IR receiver unit or it's
driver?

"Robert" <Rob...@discussions.microsoft.com> wrote in message

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Robert

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Apr 18, 2010, 2:09:01 PM4/18/10
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Does STB = Set Top Box? (I looked it up w/Google.)
What does this mean "> Were you using a STB and IR blaster with a cable STB?"
Two set top box's? I wasn't using any. I had cable, and watched TV with
Media Center. (The movie channels I subscribed to weren't scrambled, and I
didn't have a box. I don't know how the cable company did that.) I was using
the IR receiver, not the blaster. The IR receiver plugs into a USB port. As
I said, the IR receiver still works, as I can select "try again" (to detect
"IR hardware") WITH THE REMOTE. I never needed the IR blaster before - it
was still in it's sealed package in the box. It is simple - a wire with the
emitter in a little box (it's the "official" MCE one found in Google images).

The links I read distinguished MCE 2002 and MCE 2005, saying the problem
was just with MCE 2002; and a different problem w/MCE 2005 if you skipped SP2
and did SP1->SP3.


"Curious" wrote:

> .
>

Curious

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Apr 18, 2010, 3:33:55 PM4/18/10
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Yes STB stands for Set Top Box
Since all transmissions from DirecTV are encrypted and there is no tuner
card available for a PC that will receive DirecTV transmissions. MC is
assuming that when you say that DirecTV is your source that you are using a
DirecTV STB which is why it is looking for an IR blaster to control a
directTV STB.
DirecTV did have a project to develop a PC based tuner card for Windows but
they cancelled the project over a year ago.

"Robert" <Rob...@discussions.microsoft.com> wrote in message

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Robert

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Apr 18, 2010, 6:01:01 PM4/18/10
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Media Center wants the IR Blaster so it can change the channel on the STB,
which I also want it to do, so I don't have to program everything twice. I
am familiar that. I am familiar with the fact that DirecTV canceled it's
HDPC-20 tuner that would have worked directly with Media Center.
Do you have any ideas why I'm getting the pausing, or the "IR hardware
not detected" error?

CSM1

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Apr 18, 2010, 9:18:58 PM4/18/10
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=?Utf-8?B?Um9iZXJ0?= <Rob...@discussions.microsoft.com> wrote in
news:E7425BBB-B84E-4436...@microsoft.com:

> Media Center wants the IR Blaster so it can change the channel on
> the STB,
> which I also want it to do, so I don't have to program everything
> twice. I am familiar that. I am familiar with the fact that DirecTV
> canceled it's HDPC-20 tuner that would have worked directly with Media
> Center.
> Do you have any ideas why I'm getting the pausing, or the "IR
> hardware
> not detected" error?
>

I suggest that you open Device Manager and look for the IR receiver.
Then remove it and re-boot the computer.

To open Device Manager, in Windows (Get out of the 10 foot interface)
press the Windows Key and the Pause/Break Key at the same time. Click
the Hardware tab, then click Device Manager button.

The IR receiver is located in the USB Controller branch.
Listed as eHome Infrared Receiver.

If that entry is not in the Device manager, you do not have the IR
hardware installed.

There is no extra software, the driver is built into the Media Center
Operation System.


--
CSM1
http://www.carlmcmillan.com

>> >> >> >> ) says

>> >> >> >> >> news:2D714425-16C1-4CA9-BCA0-
043BA4...@microsoft.com...

Curious

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Apr 19, 2010, 8:34:34 AM4/19/10
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Your IR receiver should have port connections for 2 IR blasters and you
should have received 2 IR blasters with it. Have you tried different
combinations of blaster and connection ports?

"Robert" <Rob...@discussions.microsoft.com> wrote in message

news:E7425BBB-B84E-4436...@microsoft.com...

Robert

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Apr 19, 2010, 4:53:01 PM4/19/10
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It's listed under "Human Interface Devices" as "Microsoft eHome Infrared
Tranceiver." There are two "USB Human Interface Device" entries after it - I
can't tell from properties what they are. I clearly said the remote worked.
I will remove device from the Device Manager and reboot later today. Thanks
for the suggestion. I doubt that will address my other problem of pausing.

> >> >> >> >> - Windows Media Center or Windows Media® Player 9.0 or

Robert

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Apr 19, 2010, 5:58:01 PM4/19/10
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It's interesting that your suggestion apparently fixed the OTHER problem.
See below.

It's listed under "Human Interface Devices" as "Microsoft eHome Infrared
Transceiver." I uninstalled it, rebooted, and it invisibly reinstalled
itself. I still get the "IR Hardware not detected" error. The Windows
remote still works. I don't understand how Windows even knows if a simple
cable that has nothing on it but an infrared led is even plugged into the IR
Reciever. It is plugged in. (Maybe I should find another plug the same
size, cut the wire, and hook the two wires together to see if Windows see the
connection is closed.) I've tried putting the IR Blaster in front of the IR
Receiver during "try again" to see if Windows wants to see it work - even
though the instructions say nothing about doing that.
There was a very fortunate and unexpected side effect to reinstalling
the IR Tranceiver device - the pausing/skipping while watching TV in Media
Center is now gone. I don't know how that solved that problem - I'm very
skeptical of coincedences.
So now two problems is reduced to one. If I can get the IR Blaster
detected I will only have to program to record shows in one place. (Right
now Media Center is set up for antenna - with one channel - 4.)

> >> >> >> >> - Windows Media Center or Windows Media® Player 9.0 or

T Shadow

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Apr 20, 2010, 12:06:42 AM4/20/10
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"Robert" <Rob...@discussions.microsoft.com> wrote in message
news:7067AB11-4888-4253...@microsoft.com...

> There was a very fortunate and unexpected side effect to reinstalling
> the IR Tranceiver device - the pausing/skipping while watching TV in Media
> Center is now gone. I don't know how that solved that problem - I'm very
> skeptical of coincedences.
>

My video card is on the same IRQ as the front USB port. Putting anything in
that port that keeps it very busy can cause stuttering. Possibly your IRQ
sharing was changed, or you put it in a different USB port. I keep unused
items, like serial & parallel ports, disabled to free up IRQs and have these
and other free ones but XP insists on sharing the video card IRQ anyway.


CSM1

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Apr 20, 2010, 10:36:48 AM4/20/10
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=?Utf-8?B?Um9iZXJ0?= <Rob...@discussions.microsoft.com> wrote in
news:7067AB11-4888-4253...@microsoft.com:

> It's interesting that your suggestion apparently fixed the OTHER
> problem.
> See below.
> It's listed under "Human Interface Devices" as "Microsoft eHome
> Infrared
> Transceiver." I uninstalled it, rebooted, and it invisibly
> reinstalled itself. I still get the "IR Hardware not detected" error.
> The Windows remote still works. I don't understand how Windows even
> knows if a simple cable that has nothing on it but an infrared led is
> even plugged into the IR Reciever. It is plugged in. (Maybe I
> should find another plug the same size, cut the wire, and hook the two
> wires together to see if Windows see the connection is closed.) I've
> tried putting the IR Blaster in front of the IR Receiver during "try
> again" to see if Windows wants to see it work - even though the
> instructions say nothing about doing that.
> There was a very fortunate and unexpected side effect to
> reinstalling
> the IR Tranceiver device - the pausing/skipping while watching TV in
> Media Center is now gone. I don't know how that solved that problem -
> I'm very skeptical of coincedences.
> So now two problems is reduced to one. If I can get the IR
> Blaster
> detected I will only have to program to record shows in one place.
> (Right now Media Center is set up for antenna - with one channel - 4.)

As far as I know, Windows thinks your IR receiver is a Mouse.

Human Interface Devices is for Mice in Device manager.
It should be in the USB devices.

Are you sure that your IR receiver is a genuine Windows Media Center IR
Remote device.


--
CSM1
http://www.carlmcmillan.com

>> >> >> >> > l reads:

>> >> >> >> >> news:EAA18BDA-3ED0-4EE1-808D-
74CAC4...@microsoft.com...

Robert

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Apr 20, 2010, 3:52:01 PM4/20/10
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I never unplugged the IR Receiver from the USB port., I just uninstalled it
from the Device Manager, and rebooted. I don't know if anything is using
different resources now.

"T Shadow" wrote:

> .
>

Robert

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Apr 20, 2010, 3:49:01 PM4/20/10
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It has two port connections, and came with one blaster.

Robert

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Apr 20, 2010, 4:28:01 PM4/20/10
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[Your bottom posting is making this hard to read. Your reply is in the
middle of older ones, both above it and below it. I'm accessing this from
http://www.microsoft.com/windowsxp/expertzone/newsgroups, which is expecting
top posting. People are going to have to scroll down to the middle of stuff
(out of order) to see what I'm replying to. Don't blame me. I'm replying to
the part below that starts "> As far as I know..."]

I got a kick out of "Windows thinks your IR receiver is a Mouse." There
is a different group titled "Mice and other pointing devices." The internet
phone and Bose audio device are also in "Human Interface Devices" - and they
are also in
under "Universal Serial Bus Controllers" as "USB Composite Device."
I wondered why the "eHome Infrared Transeiver" wasn't also in the USB
section. There was one entry there that had a partial directory name rather
then a device name. I then double checked the Google images again to get you
a picture of the "genuine" remote (you asked if it was genuine) - it is here
(very long link):
http://www.newegg.com/Product/ImageGallery.aspx?CurImage=15-144-019-S08&SCList=15-144-019-S01%2c15-144-019-S02%2c15-144-019-S03%2c15-144-019-S04%2c15-144-019-S05%2c15-144-019-S06%2c15-144-019-S07%2c15-144-019-S08%2c15-144-019-S09&S7ImageFlag=2&Item=N82E16815144019&Depa=0&WaterMark=1&Description=Pinnacle%20MCE%20Remote%20Kit%20w%2f%20IR%20blaster%20Certified%20for%20Vista%208230-10019-81%20USB%202.0%20Interface

I noticed the "Certified for Vista..." at the very top of the page. I
have XP SP3 MCE 2005. The guy that built the computer put that Pinnacle
Vista kit in my computer. I did some more research (product reviews), and
found it had a problem with MCE 2005, and I eventually found a hack to make
it work on MCE 2005 here:
http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16815144019 (the
third entry down by Brandon)
I added those two entries to the irbus.inf file, and then checked that
USB entry (in Device Manager w/screwed up name) for a new driver, and POOF,
it now says "eHome Infrared Receiver." So it is (was) in the USB section
like you said it should be, and now it's fixed. It's also still in "Human
Interface Devices" (the others I mentioned are also normally duplicated
there).
I then loaded up Media Center, and now I don't get that "IR Hardware not
detected" error. YEAH! I went through setup okay. It didn't recognize the
DirecTV remote, so I went through the manually learning process.
I now can select channels with Media Centers guide listing - EXCEPT
sometimes it screws up and sends 5527 instead of 527 (I see the numbers show
up on the TV picture) or 5442 instead of 542 - which means it doesn't always
change the channel right. So now I have a new, different problem, and will
make a new post about that. Thanks for your help.


"CSM1" wrote:

> >> >> >> >> >> - Windows Media Center or Windows Media® Player 9.0 or

CSM1

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Apr 20, 2010, 5:50:11 PM4/20/10
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Since you mentioned the posting in the middle of the post, I will put
this one at the top.

I am glad you got it sorted. There are Windows remotes that work just in
Media Center XP 2005. A Vista Remote without the correction is a real
pain in the a...

On the channel number, if you go through the Tuner and Remote set up
again, (you have to go three tries) and select the SLOW sending, you
will likely get rid of the extra numbers coming in.

--
CSM1
http://www.carlmcmillan.com

=?Utf-8?B?Um9iZXJ0?= <Rob...@discussions.microsoft.com> wrote in
news:3D96371B-E59E-46E9...@microsoft.com:

>> >> >> >> >> news:96B70E85-E399-4680-8C34-AAD7F9C87361

Robert

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Apr 21, 2010, 11:42:01 PM4/21/10
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Changing the speed setting did fix it. It had me change channels 6 times to
determine speed, and it couldn't keep up, so Media Center set it to slow. I
went back and just said it worked on fast, and now the channels change
correctly. Now everything is okay.

"CSM1" wrote:

> >> >> >> >> >> >> - Windows Media Center or Windows Media®

Robert

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Apr 21, 2010, 11:47:01 PM4/21/10
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Thanks for you help.
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