Live Sync Crashes on startup

[mart]

Live Sync has worked fine for me since December ... however this morning
every time I try and start it ... it crashes.

Its still working OK on some other PCs I have but not on my main one!

I've tried uninstalling it and then re installing it but with the same
effect.

Yesterday I installed anonymiser on my PC and am wondering if this might
have been interfering with Live Sync ... so I removed that software but Live
Sync still crashes.

Can someone please help?

tks

[mart]

Have removed all settings files and starting to resync again from scratch to
see if that fixes the problem.

[lwesker]

I have the exact same problem on one machine, yet LiveSync is functioning
well on all other machines. The crashes started about the same day as mart's
message.

I even did a full C:\ system drive image restore to about a month ago when
all was working (although one of the synced folders is on another drive and
wasn't restored), and LiveSync still crashes on startup. So I am guessing
the problem is at Microsoft's servers, or some change in my synced folder's
data is crashing the program.

[lwesker]

It appears Microsoft broke LiveSync in a recent update. I found another
posting saying that LiveSync will be brought down for an updat

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?pg=2&cat=en_US_2d6bb1ba-2ee0-4887-8f7c-d1ae507959d1&lang=&cr=&guid=&sloc=en-us&dg=microsoft.public.windows.live.sync&fltr=

Hi Sync folks,

On Monday, January 19th, Windows Live Sync will be unavailable from 11 AM
PST until 4 PM PST while we perform some upgrades. We apologize for the
inconvenience and promise to have Sync back up and running as soon as we can!

The Windows Live Sync Team

It is too much to be coincidence that both mart and myself started having
Live Sync crash after this update.

[KyongHwan Kim [MSFT]]

Can you go to logs folder and search for "Assert" in the log files, and response with logs snippet?
Vista: C:\Users\<user>\AppData\Local\Microsoft\Windows Live Sync\Logs
XP: C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Windows Live Sync\Logs

What OS are you running on this machine? XP SP2 professional, Vista SP1 Ultimate, etc

Thanks!

"lwesker" <lwe...@discussions.microsoft.com> wrote in message news:24A01AEF-C6EA-4805...@microsoft.com...

[lwesker]

Thanks Kim, unfortunately I no longer have logs to send. If mart is still
crashing, he can send his (before doing the workaround below).

I worked around the problem by going to the website and completely removing
the computer that LiveSync was crashing on. When I went back to that
machine, the crashes no longer occurred and I was able to reconstruct all my
sync associations.

This was on WinXP SP3.

[stephencowen]

Hi, I am also having problems with Live Sync crashing on one (and only one) of my XP machines as of 6/2/10 (win XP SP3). The crash occurs immediately after entering the username and password on the client. It doesn't matter whether I enter my real username and pswd or make something up.

I uninstalled and re-installed Live Sync and removed my computer from the website before the reinstall. So far, nothing has worked. I am successfully running Live Sync on four other XP machines.

Has anyone had a similar experience or found a solution?

Stephen

lweske wrote:

Thanks Kim, unfortunately I no longer have logs to send.

31-Jan-09

Thanks Kim, unfortunately I no longer have logs to send. If mart is still
crashing, he can send his (before doing the workaround below).

I worked around the problem by going to the website and completely removing
the computer that LiveSync was crashing on. When I went back to that
machine, the crashes no longer occurred and I was able to reconstruct all my
sync associations.

This was on WinXP SP3.

"KyongHwan Kim [MSFT]" wrote:

Previous Posts In This Thread:

On Tuesday, January 20, 2009 6:30 AM
mar wrote:

Live Sync Crashes on startup

Live Sync has worked fine for me since December ... however this morning
every time I try and start it ... it crashes.

Its still working OK on some other PCs I have but not on my main one!

I've tried uninstalling it and then re installing it but with the same
effect.

Yesterday I installed anonymiser on my PC and am wondering if this might
have been interfering with Live Sync ... so I removed that software but Live
Sync still crashes.

Can someone please help?

tks

On Tuesday, January 20, 2009 6:50 AM
mar wrote:

Have removed all settings files and starting to resync again from scratch to
Have removed all settings files and starting to resync again from scratch to
see if that fixes the problem.

"mart" wrote:

On Friday, January 30, 2009 3:54 PM
lweske wrote:

I have the exact same problem on one machine, yet LiveSync is functioning well
I have the exact same problem on one machine, yet LiveSync is functioning
well on all other machines. The crashes started about the same day as mart's
message.

I even did a full C:\ system drive image restore to about a month ago when
all was working (although one of the synced folders is on another drive and
wasn't restored), and LiveSync still crashes on startup. So I am guessing
the problem is at Microsoft's servers, or some change in my synced folder's
data is crashing the program.

"mart" wrote:

On Friday, January 30, 2009 4:10 PM
KyongHwan Kim [MSFT] wrote:

Can you go to logs folder and search for "Assert" in the log files, and
Can you go to logs folder and search for "Assert" in the log files, and response with logs snippet?
Vista: C:\Users\<user>\AppData\Local\Microsoft\Windows Live Sync\Logs
XP: C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Windows Live Sync\Logs

What OS are you running on this machine? XP SP2 professional, Vista SP1 Ultimate, etc

Thanks!

"lwesker" <lwe...@discussions.microsoft.com> wrote in message news:24A01AEF-C6EA-4805...@microsoft.com...
I have the exact same problem on one machine, yet LiveSync is functioning
well on all other machines. The crashes started about the same day as mart's
message.

I even did a full C:\ system drive image restore to about a month ago when
all was working (although one of the synced folders is on another drive and
wasn't restored), and LiveSync still crashes on startup. So I am guessing
the problem is at Microsoft's servers, or some change in my synced folder's
data is crashing the program.

"mart" wrote:

On Friday, January 30, 2009 4:18 PM
lweske wrote:

It appears Microsoft broke LiveSync in a recent update.
It appears Microsoft broke LiveSync in a recent update. I found another
posting saying that LiveSync will be brought down for an updat

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?pg=2&cat=en_US_2d6bb1ba-2ee0-4887-8f7c-d1ae507959d1&lang=&cr=&guid=&sloc=en-us&dg=microsoft.public.windows.live.sync&fltr=

Hi Sync folks,

On Monday, January 19th, Windows Live Sync will be unavailable from 11 AM
PST until 4 PM PST while we perform some upgrades. We apologize for the
inconvenience and promise to have Sync back up and running as soon as we can!

The Windows Live Sync Team

It is too much to be coincidence that both mart and myself started having
Live Sync crash after this update.

"lwesker" wrote:

On Saturday, January 31, 2009 3:39 PM
lweske wrote:

Thanks Kim, unfortunately I no longer have logs to send.
Thanks Kim, unfortunately I no longer have logs to send. If mart is still
crashing, he can send his (before doing the workaround below).

I worked around the problem by going to the website and completely removing
the computer that LiveSync was crashing on. When I went back to that
machine, the crashes no longer occurred and I was able to reconstruct all my
sync associations.

This was on WinXP SP3.

"KyongHwan Kim [MSFT]" wrote:

Submitted via EggHeadCafe - Software Developer Portal of Choice
Server Side Processing in ADO.NET/WCF Data Services
http://www.eggheadcafe.com/tutorials/aspnet/db179aed-47fa-4f86-a4bf-4f6f92a76585/server-side-processing-in.aspx