Sync doesn't remember password afterdisconnect

[Duffy]

It seems that if Sync starts with Windows and there is a connection problem
that prevents Sync from signing-on normally, the next time Sync starts, it
has forgotten the user id and password. This is particulatly an issue on
travelling laptops where connectivity may not be established by the time Sync
tries to sign-in.

[KyongHwan Kim[MSFT]]

Note: *This will be fixed in the next release.

This is caused by connectivity issue while validating LiveID credential against Passport services. For instance, if the machine was
able to connect to Sync service but for some reasons failed to connect to Passport service to validate LiveID, then Sync would ask
for username/password.

Typically two proxy settings would affect Sync's sign in .
1. Sync icon -> More -> Settings -> Proxy tab
Is "Use browser setting (HTTP) selected?

2. LAN settings (IE's Tools -> Internet Options -> Connections tab -> click "LAN settings")
Is "Automatically detect settings" checked?

If both(1 & 2) yes, then try uncheck "Automatically detect settings" for instance if your laptop is not behind proxy server.

Thanks!

"Eran" <Er...@discussions.microsoft.com> wrote in message news:7976C777-2EEB-4155...@microsoft.com...
> Hi,
> I have the same problem with my Vista laptop. any sync team members here to
> offer help with this?
>
> "kiwilegal" wrote:
>
>> Hi there
>>
>> I have the same problem with my Mac laptop. It may or may not be connected
>> at any one time, but when it connects, you want it to get syncing again. But,
>> like you, it forgets the user id and password. Worse, the message gets lost
>> so that sometimes I am unaware that syncing is stuffed. Work on my main
>> computer then does NOT appear on my laptop - most annoying.
>>
>> I also use DropBox which never goes wrong in this area. It always
>> reestablishes connection/synching when it can. It is truly automatic.
>>
>> Anyway, seems like we may have a bug that affects both Windows AND Mac
>> platforms for a change.
>>
>> Anyone have any suggestions on this? Or do we wait for the next upgrade.

[Joshua Niland]

Several months on....and this problem is still happening, despite the latest
release being applied.

I know of atleast a dozen machines this is still affecting.

Is this problem still being worked on ?

[StephenB]

I cerrtainly hope so - it affects my machines regularly, too.
-steve

Joshua Niland <Joshua...@discussions.microsoft.com> wrote:

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sbo...@mvps.org

[Anderson@discussions.microsoft.com James Anderson]

Mine too, and it's driving me up the wall. :(

[Mawrob]

[Mawrob]

Mine too. Typically after waking up from sleep mode. Been an issue for a
long time.