changing password when no alternative account
Judy Gleeson (MVP Outlook)
relies on sending the email with the new password to an unknown account -
probably the Live mail account I think!
Does anyone know of a way to get out of this ridiculous circular situtation
where I can change the password, but then again do not know what it is?
Regards
Judy Gleeson
MVP Outlook
Are you sick of bad email practice? Get a copy of my paper "Implementing
Email Policy" from the Desk Doctors website.
Gary VanderMolen
Problems with a Hotmail or Live account should be posted here:
http://windowslivehelp.com
--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
"Judy Gleeson (MVP Outlook)" <judy> wrote in message news:ukmOo7GU...@TK2MSFTNGP04.phx.gbl...
...winston
https://account.live.com/helpcentral.aspx?mkt=en-us&lc=1033
1. Scroll to and click on 'How can I reset my password' or click any item in the Faq list
2. Look in the lower right and click on the option 'Get More Help'
3. Wait till the page loads, then click on 'Get Support'
- the eform should now load
Alternative:
Reset Password
https://account.live.com/ResetPassword.aspx?
--
...winston
MS-MVP[Mail]
"Judy Gleeson (MVP Outlook)" <judy> wrote in message news:ukmOo7GU...@TK2MSFTNGP04.phx.gbl...
Ron Sommer
If you forget your password, your alternate e-mail address can be used to
reset your password. You must be able to access the e-mail address that you
provide without signing in to Windows Live ID sites and services.
*********
Do what I did and use a non Live address for the alternate address.
--
Ron Sommer
MS MVP-Mail
"Judy Gleeson (MVP Outlook)" <judy> wrote in message
news:ukmOo7GU...@TK2MSFTNGP04.phx.gbl...
...winston
Iirc, the alternate email address can not be the same email address used to create the Live ID for a Hotmail (hotmail.com,
live.com, msn.com) or registering a third party(non Hotmail) email address.
The option to add an alternate email address is present when creating a Live ID, though iirc it is not mandatory and can be
bypassed by:
a. Not entering one
b. Choosing the 'Secret Question' option
--
...winston
ms-mvp mail
"Ron Sommer" <rso...@nospam.ktis.net> wrote in message news:OR2KDXKU...@TK2MSFTNGP04.phx.gbl...
GbH
"...winston" <winst...@gmail.com> wrote in message
news:eHPBoGPU...@TK2MSFTNGP02.phx.gbl...
Which begs the question, if you have an alternative non live/hotmail
address why are you bothering with hotmail?
--
Geoff
ExploitEd
Wisdom and experience come with age, they say, but I wish I could
remember the darn question
...winston
> Which begs the question, if you have an alternative non live/hotmail address why are you bothering with hotmail?
>
Many folks have multiple email addresses in use for a variety of reasons. The provider and how many chosen is their choice, not
mine or yours.
<qp>
When you sign up for a Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and
services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and
anywhere else that you see the Windows Live ID logo.) , you aren't required to add an alternate e-mail address (An alternate e-mail
address is a secondary e-mail address registered with your Windows Live ID. If you forget your password, you can have the password
reset information sent to your alternate e-mail address.) , but we recommend that you do. If you forget your password, your
alternate e-mail address can be used to reset your password. You must be able to access the e-mail address that you provide without
signing in to Windows Live ID sites and services.
</qp>
--
...winston
MS-MVP[Mail]