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Please Help me!!!!!!

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Tess

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Jan 19, 2010, 9:15:01 AM1/19/10
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Hello,

I would like to ask your help regarding the WAN IP address
I'm pretty sure somebody has invaded my Hotmail during 2010/1/4 ~ 2010/1/5
and 2010/1/12 ~ 2010/1/15

There are many privacy and important information in my mailbox.
So I'm really really need your help to find out which WAN IP address was log
in my mailbox during these two periods.
It's really URGENT!!! Please kindly help me!!!

Looking forward to hearing from you soonest!!!

Thanks and best regards,
Tess Chiu

slk759

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Jan 19, 2010, 11:34:07 AM1/19/10
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We can't really help with that but if you can look at the source of the mail
around those dates by opening a mail item - File - Properties - Details - to
view IP info related to the mail item(s).


"Tess" <Te...@discussions.microsoft.com> wrote in message
news:C47DCA88-7B6A-49B1...@microsoft.com...

...winston

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Jan 19, 2010, 2:20:30 PM1/19/10
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This is a public forum of users like yourself, not Microsoft, Windows Live, or Hotmail people.
 
No on in here can provide the information you requested and it's unlikely Msft/Hotmail personnel  would make that information available.
 
If your account is still accessible, change your password and secret question and ensure an alternate email address is configured in your account for future use(reset, contact support etc).
 
These are your only option for support(1 and 2).  The rest(3, 4, 5) are included if necessary.
 
 
1. Hotmail Support
Hotmail Online Solutions Center
    - requires creation of a username/pw that will also be linked to a Live ID
    - Live ID username is **Not** visible to the public
    - Do **Not** use the same password for the Solution Center Account that's used for your Live ID
FAQS
    http://windowslivehelp.com/help.aspx
Home Page
    http://windowslivehelp.com/Default.aspx
Solutions for Common Problems
   http://windowslivehelp.com/solutions/
Hotmail Community Forums
   http://windowslivehelp.com/community/Default.aspx
 

2. Windows Live ID Support
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts
a. Scroll to and click on 'How can I reset my password' or click any item in the Faq list
b. Look in the lower right and click on the option 'Get More Help'
c. Wait till the page loads, then click on 'Get Support'
    - the eform should now load
 
 
4  Close A Hotmail account
http://mail.live.com/default.aspx?rru=accountclose&wa=wsignin1.0
 - login with the username/pw, then click close
 
 
Note: if pursuing 4 and 5, 4 must be done before 5 or the process will fail.
 
Good luck,
 
 

--
  ...winston
  ms-mvp mail
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