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Windows Live Mail 2012 will not connect to Outlook.com

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skyrail

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Jun 15, 2016, 12:54:32 PM6/15/16
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Hey,
just received a mail from Outllok.com support telling I won't be able to
connect my hotmail account through windows lie mail on windows7, after June
30 2016.
How can I access my outlook.com contacts if WLM is discontinued?
I am currently using WLM contacts database to manage my contacts for all my
IMAP accounts and syncing it with my outlook contacts online.

Will IMAP connection still be available from now on? Or do I have to ugrade
my system to windows 10 to access my outlook account from an email desktop
client?

Good Guy

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Jun 15, 2016, 1:48:59 PM6/15/16
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IMAP and pop3 is still available using Thunderbird but this only allows you to access your emails.  If you are using Outlook Contacts then your best bet is to start using Microsoft Outlook. 2013 and 2016 is the one I recommend but this depends on your operating system.  If you are using XP then your only option is to use Thunderbird to access your hotmail/outlook email messages.  You don't get any other features in TB.



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  2. This message is best read in Mozilla Thunderbird as it uses 21st century technology.

i7 Machine

VanguardLH

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Jun 15, 2016, 4:27:52 PM6/15/16
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http://www.infoworld.com/article/3067121/email/microsoft-to-windows-live-mail-2012-users-switch-now.html

https://www.thurrott.com/cloud/microsoft-consumer-services/outlook/66990/windows-live-mail-2012-will-not-work-new-outlook-com

Windows Live Mail supports POP, IMAP, SMTP, and Deltasync e-mail
protocols. Microsoft is dropping Deltasync and replacing it with EAS
(Exchange ActiveSync). See:

https://en.wikipedia.org/wiki/DeltaSync (defunct)
https://en.wikipedia.org/wiki/Exchange_ActiveSync (MS focuses on this)

Actually EAS has been available for awhile. Microsoft decided to drop
Deltasync and reduce their resources and manpower alloted to that
proprietary protocol and go forward with EAS (and POP, IMAP, and SMTP).

WLM doesn't support EAS. Microsoft pushed out an update to add EAS to
WLM but it caused lots of problems so they yanked it. See:

http://www.infoworld.com/article/3014510/microsoft-windows/avoid-windows-live-mail-2012-patch-kb-3093594-it-freezes-windows.html

Because WLM is a legacy product (meaning no support) and because they
are dropping Deltasync support means WLM can no longer use Deltasync to
access Microsoft's e-mail servers. Your choices are:

- In WLM, use POP or IMAP to receive and SMTP to send. Create new
accounts in WLM to use POP or IMAP and delete the Deltasync account in
WLM. If you have user-defined folders in your Outlook.com account,
IMAP will let you access those from the client.

- Switch to an e-mail client that supports EAS, like MS Outlook. See
https://en.wikipedia.org/wiki/Comparison_of_Exchange_ActiveSync_clients
for a list of some other EAS clients/services.

Despite old software that itself works okay, it is relies on proprietary
protocols then that software is susceptible to the whims of whomever
develops that proprietary protocol. For WebDAV replaced by Deltasync
which gets replaced by EAS, you're captive to Microsoft's whims. Yes,
you supposedly get more features but Microsoft giveth and taketh.
Outlook Express is still usable. WLM is still usable as long as you use
standard e-mail protocols (not Microsoft's proprietary ones). Those are
obviously long expired e-mail clients but the standard e-mail protocols
have not expired so those old clients still work.

If you want to use Microsoft's proprietary e-mail protocols then you
have to move along with Microsoft. Deltasync has been replaced by EAS.
If you continue to use WLM, and because Deltasync is (will be) dead, and
because standard e-mail protocols are only dealing with e-mail (not
contacts or calendars) then you'll have to use your web browser to get
at your contacts up in your Outlook.com account. Time to start moving
those contacts from online to the Contacts feature inside the local
e-mail client. Same for calendaring. While Outlook.com lets you import
contacts from a file (that you exported from a local client), I don't
see a means of exporting a list of contacts from Outlook.com (to then
import into a local e-mail client). So you're stuck with having to
manually copy your contacts from Outlook.com to the Contacts list inside
of WLM (the local contacts lists, not the sync'ed one you see when you
have WLM log into your Outlook.com account).

. . .winston

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Jun 15, 2016, 11:31:10 PM6/15/16
to
The notice is only applicable to using the DeltaSync(Http protocol) for
email in WLM and signing on to MSFT/Live services(independent from
email) for Contact and Calendar sync.

It is due to account migration to the new backend Office 365 Exchange
Server which no longer supports DeltaSync and since WLM doesn't support
EAS or Exchange Calendar and Contact sync for an account signed on to
MSFT/Live services will fail.
- the only syncable contact and calendar clients from MSFT are Windows
8x/10 Mail app, Outlook 2013/2016, and Exchange Server.

If you are using DeltaSync for an Outlook.com account in WLM, and wish
to continue to sync all email folders and messages with the Outlook.com
type account web UI - you will need to use IMAP in WLM.


--
...winston
msft mvp windows experience

. . .winston

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Jun 15, 2016, 11:42:48 PM6/15/16
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If Outlook 2010, 2013 or 2016 is available end-users are better off
setting up each account using Exchange (not EAS) in Outlook to take
advantage of all the additional features available using the Office 365
backend Exchange interface.

Outlook.com provides the ability to export contacts to a *.csv file. WLM
supports importing contacts using csv. Also, on Windows 10, the
%Userprofile%\contacts folder can import *.csv - %Userprofile%\contacts
is also supported as an import option in WLM. Additionally, many other
email clients support importing contacts from Userprofile\Contacts as
csv or vcf (WLM also supports vcf).

VanguardLH

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Jun 16, 2016, 12:09:30 AM6/16/16
to
winston wrote:

> VanguardLH wrote:
>
>> While Outlook.com lets you import contacts from a file (that you
>> exported from a local client), I don't see a means of exporting a
>> list of contacts from Outlook.com (to then import into a local
>> e-mail client). So you're stuck with having to manually copy your
>> contacts from Outlook.com to the Contacts list inside of WLM (the
>> local contacts lists, not the sync'ed one you see when you have WLM
>> log into your Outlook.com account).
>
> If Outlook 2010, 2013 or 2016 is available end-users are better off
> setting up each account using Exchange (not EAS) in Outlook to take
> advantage of all the additional features available using the Office 365
> backend Exchange interface.

I have Outlook 2016 (as part of Office 365). I do NOT get Exchange
support ... yet. Microsoft has not yet migrated my Hotmail and
Outlook.com accounts to their Office 365 interface; that is, when I use
their webmail client, I see "Outlook.com" at the upper right, not
"Outlook [or Office] Mail" (or to whatever they'll change the page title
to represent the migration to their Office 365 backend). When they do
and only after they do can I switch from EAS in OL2016 to Exchange.

Although it first appeared that Outlook.com users were going to migrated
to the Office 365 backend something near the end of 2015, then it became
the 1st quarter of 2016, and now it appears the migration may last until
late 2016. I'm not there yet. Can't use Exchange, just EAS. I really
would prefer an Exchange connect by OL2016.

> Outlook.com provides the ability to export contacts to a *.csv file.

Using their webmail client, I logged into my Hotmail account (still the
old Outlook.com interface, not yet the Office Mail interface). Clicked
on the menu icon and went to the People page. Under Manage, I saw the
option "Export for Outlook 2010 and 2013". Found that is NOT an export
function but gives a description page on how to use sync in Outlook.
Since the OP is using WLM, Outlook sync is not an option.

The "Export for Outlook.com and other services" is confusing. Its title
suggests the export is "for" (or "to") Outlook.com. Why would I need to
export from Outlook.com to Outlook.com? Only the "for services" of the
option name made me click on that option (after your mention of export
being available) as that phrase is a bit more generic. Yep, that is
where it lets me export the contacts to a .csv file. The option should
be titled "Export from Outlook.com *to* other services" or simply
"Export contacts to .csv file" since the only available action is to
save to a .csv file.

Thanks for the heads up. I missed the export to .csv file option.

Larry

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Jun 16, 2016, 1:03:31 AM6/16/16
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"skyrail" wrote in message news:57618847$0$23769$426a...@news.free.fr...
***

They have upgraded Outlook.com which they are doing in stages - to fix
this, go to your outlook.com webmail and enable POP in the settings.
Have had to do that on 2 different accounts and it immediately restored my
POP service to WLM 2012.

Larry

. . .winston

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Jun 16, 2016, 1:15:15 AM6/16/16
to
VanguardLH wrote on 06/16/2016 12:09 AM:
> winston wrote:
>>
>> If Outlook 2010, 2013 or 2016 is available end-users are better off
>> setting up each account using Exchange (not EAS) in Outlook to take
>> advantage of all the additional features available using the Office 365
>> backend Exchange interface.
>
> I have Outlook 2016 (as part of Office 365). I do NOT get Exchange
> support ... yet. Microsoft has not yet migrated my Hotmail and
> Outlook.com accounts to their Office 365 interface; that is, when I use
> their webmail client, I see "Outlook.com" at the upper right, not
> "Outlook [or Office] Mail" (or to whatever they'll change the page title
> to represent the migration to their Office 365 backend). When they do
> and only after they do can I switch from EAS in OL2016 to Exchange.

Correct, account migration to the new backend is necessary for Outlook
(10/13/16) to setup the account as an Exchange account.

>
> Although it first appeared that Outlook.com users were going to migrated
> to the Office 365 backend something near the end of 2015, then it became
> the 1st quarter of 2016, and now it appears the migration may last until
> late 2016. I'm not there yet. Can't use Exchange, just EAS. I really
> would prefer an Exchange connect by OL2016.

See above on Exchange. Yes, earlier was the original objective, though
from what I can see, robustness of data retention(contacts, calendar,
messages) and its expected accuracy were responsible for adjusting the
timing. Also, entirely possible - underestimated the task(migrating 0.5
Billion accounts across 6 continents).
>
>> Outlook.com provides the ability to export contacts to a *.csv file.
> The "Export for Outlook.com and other services" is confusing. Its title
> suggests the export is "for" (or "to") Outlook.com. Why would I need to
> export from Outlook.com to Outlook.com? Only the "for services" of the
> option name made me click on that option (after your mention of export
> being available) as that phrase is a bit more generic. Yep, that is
> where it lets me export the contacts to a .csv file. The option should
> be titled "Export from Outlook.com *to* other services" or simply
> "Export contacts to .csv file" since the only available action is to
> save to a .csv file.


In a migrated account it's much more straight forward
People App > Manage > Export Contacts
- two options to configure
1. All Contacts or Contacts from this folder (This folder provides 2
choices - Contacts or Skype)
2. Select a format to Export (Csv is currently the only choice)
>
> Thanks for the heads up. I missed the export to .csv file option.
>
You're welcome.

. . .winston

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Jun 16, 2016, 1:48:50 PM6/16/16
to
Larry wrote on 06/16/2016 1:03 AM:
>
>
> "skyrail" wrote in message news:57618847$0$23769$426a...@news.free.fr...

> I am currently using WLM contacts database to manage my contacts for all my
> IMAP accounts and syncing it with my outlook contacts online.

>
> They have upgraded Outlook.com which they are doing in stages - to fix
> this, go to your outlook.com webmail and enable POP in the settings.
> Have had to do that on 2 different accounts and it immediately restored
> my POP service to WLM 2012.
>
> Larry

Hi, Larry.

The OP is using IMAP, not POP3.

The POP3 web UI setting is not relevant to IMAP or the Op's question
about Contacts.
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