Where is OE?
W.@discussions.microsoft.com Mike W.
When I installed the windows live, OE disappeared, no folders, no mails, no
shortcuts, no nothing. Now mama is mad 'cause all of her contacts and emails
cannot be found.
Running Vista (another ugh)
Any ideas?
Thanks much,
Mike W.
N. Miller
If you are running Windows Vista, you never had MS Outlook Express. Windows
Vista ships with Windows Mail, which is very similar to, but not identical
to, MS Outlook Express.
When you installed Windows Live Mail, it eliminated your Windows Mail
shortcuts. You will need to locate your Windows Mail executable, recreate
your shortcuts, and change your defaults, in order to restore Windows Mail.
On the Windows Vista computer I have access to, the executable is here:
C:\Program Files\Windows Mail\WinMail.exe
Or so shows in the shortcut Properties.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
Gary VanderMolen
Windows Mail program which is an integral part of Vista.
"Windows Live" is the group name for a whole suite of programs.
Did you mean Windows Live Mail? If so, You will get more help by posting
that issue in the Windows Live Mail newsgroup:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.live.mail.desktop
or via your news reader: news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop
OE will not install or run in Vista.
--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen
"Mike W." <Mike W.@discussions.microsoft.com> wrote in message news:F8922FE6-2D4F-477B...@microsoft.com...
...winston
OE's counterpart in Vista is Windows Mail.
Windows Live Mail is a separate, alternative email client, not provided with XP or Vista. An entirely separate download and
installation at download.live.com
Installing Windows Live Mail in Vista hides the Windows Mail shortcut, it does not remove the program. Recreate the shortcut from
the executable or create a new shortcut with this command.
"C:\Program Files\Windows Mail\WinMail.exe"
The same occurs on XP....
Installing Windows Live Mail in XP hides the OE shortcut, it does not remove the program.
Recreate the shortcut from the executable or create a new shortcut with this command.
"C:\Program Files\Outlook Express\msimn.exe"
--
...winston
ms-mvp mail
"Mike W." <Mike W.@discussions.microsoft.com> wrote in message news:F8922FE6-2D4F-477B...@microsoft.com...
N. Miller
> The newsgroup to which you posted is dedicated to supporting the
> Windows Mail program which is an integral part of Vista.
Actually, he did post to the "Windows Live Mail" newsgroup. From his posting
headers:
| Newsgroups: microsoft.public.windows.live.mail.desktop
He should have posted to the "Windows Mail" group
('microsoft.public.windows.vista.mail').
Mike W.
I found WinMail.exe and made a new shortcut.
However, WinMail opens up as if it is brand new. There is the welcoming
message from Microsoft and that is it. This comp has been up and running
since last November. It was set up to retreive my wife's Hotmail account and
her Comcast acct. There were hundreds of messages and many contacts.
Now there is no evidence of there having been anything but the default, new
installation. No extra inbox folders, no entries in contacts, nada.
...winston
How were you retrieving your wife's Hotmail account ?
- If done in Vista using Windows Mail then only a Hotmail Plus account using pop3 would have been available since last November. In
Feb. '09 free Hotmail accounts became pop3 capable.
- If done in XP(then OE would have been in use, but you stated you were using Vista) then Hotmail would be accessible either by
pop3(Hotmail Plus account) or WebDAV(Hotmail Plus or a grandfather free Hotmail account). The latter, WebDAV would have ceased on
Sept 1. Like above, any Hotmail account became pop3 capable in Feb '09.
We're going to need a better understanding of your situation to help.
- XP(OE) ?
- Vista(Windows Mail) ?
- where Windows Live Mail is installed ?
- email client being used(you asked where is OE but stated you were using Vista, not possible in Vista) ?
- what email client was in use prior to installing Windows Live Mail ?
- what email client 'mama' was using ?
- did you ever backup any contacts, messages ??
--
...winston
ms-mvp mail
"Mike W." <Mi...@discussions.microsoft.com> wrote in message news:E77EEE1E-6324-41A2...@microsoft.com...
smlunatick
> OE is not included with Vista, it is only available on XP packaged on XP and only XP with IE6 and earlier.
>
> OE's counterpart in Vista is Windows Mail.
>
> Windows Live Mail is a separate, alternative email client, not provided with XP or Vista. An entirely separate download and
> installation at download.live.com
>
> Installing Windows Live Mail in Vista hides the Windows Mail shortcut, it does not remove the program. Recreate the shortcut from
> the executable or create a new shortcut with this command.
> "C:\Program Files\Windows Mail\WinMail.exe"
>
> The same occurs on XP....
> Installing Windows Live Mail in XP hides the OE shortcut, it does not remove the program.
> Recreate the shortcut from the executable or create a new shortcut with this command.
> "C:\Program Files\Outlook Express\msimn.exe"
>
> --
> ...winston
> ms-mvp mail
>
>
> > I changed ISPs and got handed Windows Live to go with it. ugh.
>
> > When I installed the windows live, OE disappeared, no folders, no mails, no
> > shortcuts, no nothing. Now mama is mad 'cause all of her contacts and emails
> > cannot be found.
>
> > Running Vista (another ugh)
>
> > Any ideas?
>
> > Thanks much,
>
> > Mike W.
I beg to differ! Live Mail will not hide the OE shortcuts on
install. If you answer the 'Make Live Mail the default email ..." as
Yes, the "default" email system "controls" will be switched.
...winston
WLM Mail is not default on any machine, and in XP and Vista, the shortcuts on the Start Menu and Quick Launch are not present)
--
...winston
ms-mvp mail
"smlunatick" <yve...@gmail.com> wrote in message news:da4ee304-a8a0-4380...@t2g2000yqn.googlegroups.com...
Mike W.
"...winston" wrote:
> Did you install Vista on top of XP or was this a new pc with Vista ?
It was a new pc that came with Vista.
> How were you retrieving your wife's Hotmail account ?
Whatever the original method was and then I changed it to POP3 when the
notice from Microsoft came out.
> - If done in Vista using Windows Mail then only a Hotmail Plus account using pop3 would have been available since last November. In
> Feb. '09 free Hotmail accounts became pop3 capable.
It was a free legacy Hotmail account, many years old, kept up through
several computers and operating systems. I changed it to pop3 a couple of
months ago.
> - If done in XP(then OE would have been in use, but you stated you were using Vista) then Hotmail would be accessible either by
> pop3(Hotmail Plus account) or WebDAV(Hotmail Plus or a grandfather free Hotmail account). The latter, WebDAV would have ceased on
> Sept 1. Like above, any Hotmail account became pop3 capable in Feb '09.
>
> We're going to need a better understanding of your situation to help.
> - XP(OE) ?
> - Vista(Windows Mail) ?
Vista/Windows Mail. Sorry for the confusion. I have not had much experience
with Vista and just assumed (bad me!) that I was using a new version of OE.
> - where Windows Live Mail is installed ?
C:\Program Files\Windows Mail\WinMail.exe
> - email client being used(you asked where is OE but stated you were using Vista, not possible in Vista) ?
explained above.
> - what email client was in use prior to installing Windows Live Mail ?
It must have been Windows Mail
> - what email client 'mama' was using ?
We are talking about Mama's computer. All of the above applies to Mama's pc.
> - did you ever backup any contacts, messages ??
Uh, no. . .
>
Windows Mail brought mail from Comcast into the inbox and a Hotmail account
inot its own folder in the inbox.
> --
> ...winston
> ms-mvp mail
Thanks again,
Mike W.
...winston
Some background...
The notice from Msft was applicable to Outlook Express, Outlook and Entourage. It was not applicable to Window Mail. The notice
informed those using the above email software that WebDAV would no longer work for Hotmail accounts.
Windows Mail in Vista never supported WebDAV access, thus the only method to send and receive in Vista Windows Mail would have been
pop3(that was available for all Hotmail accounts in Feb 2009, Hotmail Plus accounts in fall 2004, and all legacy pop3 since 1997).
If you were using Windows Mail, you were already using pop3 and no change was necessary.
If you were using Windows Mail and did not install Windows Live Mail, no new shortcut would have been necessary and Windows Mail
would have had messages rather than being blank when using that new shortcut.
Are any messages and contacts present in the Hotmail account when accessing via Internet Explorer at mail.live.com and
contacts.live.com ?
Earlier I asked where Windows Live Mail was installed ....and you provided the path for an entirely different email client(Vista's
Windows Mail). You also earlier stated that you installed Windows Live.
We can’t see what you see and only rely on the information you provide..for us to help we have to certain that the information
provided is absolute...without it, or accuracy, its hard to make any suggestions without asking more questions...
All we know at this stage is:
You made a change to pop3 based on a notice received in some email client
You made the change to pop3 a few months ago.
We are not sure
Which notice you are referring(date ???)
What software your messages and contacts originally existed
If you installed Windows Live Mail(and when if installed)
The last time you successfully accessed mail in any email client
What we know for certain
Windows Mail(Vista's email client is only capable of Pop3 for Hotmail accounts)
The end of WebDAV was only applicable to Outlook Express, Outlook, and Entourage(not Vista's Windows Mail)
--
...winston
ms-mvp mail
"Mike W." <Mi...@discussions.microsoft.com> wrote in message news:5685C22C-6812-48C8...@microsoft.com...
Peter.R
Actually Winston, WLMail no longer removes the shortcuts and hides the
executable for OE and WMail upon a clean install - I just tested it. WLMail
actually stopped removing these shortcuts and hiding these executables from
version 12.0.1606 due to negative feedback (I have archived posts
(microsoft.beta.windowslive.mail) from [MSFT] dated 8th and 9th November 2007
confirming this).
In regards the Default request, I am sure that smlunatick was referring to
the "Set Windows Live Mail as your default e-mail program?" dialog box that
pops up when WLMail is first run after a clean install (see screenshots).
Screenshots:
http://img160.imageshack.us/img160/8172/wlmaildefaultmailxp.png
http://img238.imageshack.us/img238/9463/wlmaildefaultnewsvista.png
--
Cheers,
Peter.R
(Windows Vista Home Premium with Windows Live Mail 2009 14.0.8089.726)
"There are more things in Heaven and earth, Horatio, than are dreamt of in
your philosophy." - Shakespeare
Gary VanderMolen
momentarily disoriented with respect to which newsgroup I was in.
That happens when it's past my normal bedtime. :-)
--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen
"N. Miller" <anon...@msnews.aosake.net> wrote in message news:10f8jj847ooj0$.dlg@msnews.aosake.net...
W@discussions.microsoft.com Mike W
I'll try for better clarity.
We had what I thought was OE on a brand new Vista Computer. It must have
been Windows Mail. Even so, I (evidently unnecessarily) did the pop3 change,
wrongly believing that the notice applied to us. It could have been any of
several similar messages delivered to several Hotmail inboxes on both my
wifes and my computers, but was probably one of the first. I have no idea the
exact date.
I last successfully accessed e-mail on Sept. 1st or 2nd using Windows Mail
(still believing that it was OE).
I mistakenly believed that Live Mail was required by my new ISP and
installed it. When the installation was done, I rebooted the comp and then
checked for e-mail. The inbox was empty except for a Welcome to Windows Mail
message dated 11-7-2008 (the day we got the comp)??
I just clicked on the Windows Live Mail short cut in the start menu and got
a message that "the item you selected is unavailable. Do you want to remove
the short cut?" The short cut's properties show it as pointing to itself.
C:\Users\Vicki\AppData\Roaming\Microsoft\InternetExplorer\QuickLaunch\Windows
Live
I looked for WLM and found ProgramFiles/WindowsLive/Mail/wlmail.exe. It
shows an install date of Feb 6, 2009. Maybe the missus clicked zig when she
should have clicked zag.
I clicked on the program in (is it still called Windows Explorer?) and
voila! Windows Live Mail opened up and there are the missing e-mails.
WLM wants to be default, but I'm not sure that I want it to be the default.
How would I get the messages back to Windows Mail? Export/Import?
Is WLM resident on this computer, or is it web based?
My apologies for the lack of clarity and I hope this helps you understand
without further muddying the waters.
Thanks much for helping me to unravel this.
Mike W.
Ron Sommer
that you have 14.0.8064.0206. The latest is 14.0.8089.0726.
Export / Import will not work.
WLM is a program on the computer.
Are you interested in using http access for the Hotmail account instead of
pop3?
I would continue to use Windows Live Mail.
--
Ron Sommer
MVP-Mail
"Mike W" <Mike W...@discussions.microsoft.com> wrote in message
news:27AE5E49-FC27-42D0...@microsoft.com...
N. Miller
> see below
> "...winston" wrote:
>> - If done in Vista using Windows Mail then only a Hotmail Plus account
>> using pop3 would have been available since last November. In Feb. '09
>> free Hotmail accounts became pop3 capable.
> It was a free legacy Hotmail account, many years old, kept up through
> several computers and operating systems. I changed it to pop3 a couple of
> months ago.
Client access to a free Hotmail account would only have been possible with a
WebDAV capable client (MS Outlook Express, MS Outlook 2003, MS Outlook 2007,
or Entourage) prior to Feb., 2009.
>> - If done in XP(then OE would have been in use, but you stated you were using
>> Vista) then Hotmail would be accessible either by pop3(Hotmail Plus account)
>> or WebDAV(Hotmail Plus or a grandfather free Hotmail account). The latter,
>> WebDAV would have ceased on Sept 1. Like above, any Hotmail account became
>> pop3 capable in Feb '09.
>>
>> We're going to need a better understanding of your situation to help.
>> - XP(OE) ?
>> - Vista(Windows Mail) ?
> Vista/Windows Mail. Sorry for the confusion. I have not had much experience
> with Vista and just assumed (bad me!) that I was using a new version of OE.
>> - where Windows Live Mail is installed ?
> C:\Program Files\Windows Mail\WinMail.exe
I assume that Windows Live Mail would install in the same location on
Windows Vista, as it does on Windows XP:
C:\Program Files\Windows Live\Mail\wlmail.exe
The location you give is for Windows Mail, which is the Vista replacement
for MS Outlook Express.
>> - email client being used(you asked where is OE but stated you were using
>> Vista, not possible in Vista) ?
> explained above.
>> - what email client was in use prior to installing Windows Live Mail ?
> It must have been Windows Mail
>> - what email client 'mama' was using ?
>
> We are talking about Mama's computer. All of the above applies to Mama's pc.
>> - did you ever backup any contacts, messages ??
> Uh, no. . .
> Windows Mail brought mail from Comcast into the inbox and a Hotmail account
> inot its own folder in the inbox.
Hmmm. That doesn't sound like Windows Mail; which would have choked on
setting up a Hotmail account (no HTTPMail support). Although I can trick
Windows Mail into setting up a Hotmail account, using POP3, it does not
create a separate "Hotmail" folder. What you describe sounds like setting up
accounts in Windows Live Mail.
N. Miller
> I'll try for better clarity.
>
> We had what I thought was OE on a brand new Vista Computer. It must have
> been Windows Mail. Even so, I (evidently unnecessarily) did the pop3 change,
> wrongly believing that the notice applied to us. It could have been any of
> several similar messages delivered to several Hotmail inboxes on both my
> wifes and my computers, but was probably one of the first. I have no idea the
> exact date.
>
> I last successfully accessed e-mail on Sept. 1st or 2nd using Windows Mail
> (still believing that it was OE).
If you did, you must have done a loopy trick to set it up with Windows Live
Hotmail. Seriously, it can be done, but Windows Mail (the client) will
refuse to set up a Hotmail account, even as a POP3 account (which has been
available since last February), citing the fact that Windows Mail does not
support HTTPMail, and only offering to stop the setup, or to take you to a
web site explaining your options, then stopping the setup.
> I mistakenly believed that Live Mail was required by my new ISP and
> installed it. When the installation was done, I rebooted the comp and then
> checked for e-mail. The inbox was empty except for a Welcome to Windows Mail
> message dated 11-7-2008 (the day we got the comp)??
Probably the day you set up any accounts. I have access to a laptop running
Windows Vista. The root directory has logs date 11/7/2007 (closer to when
the computer was purchased), but the Windows Mail "Welcome" email is dated
4/29/2009 (closer to the day I first fired up Windows Mail for some tests).
> I just clicked on the Windows Live Mail short cut in the start menu and got
> a message that "the item you selected is unavailable. Do you want to remove
> the short cut?" The short cut's properties show it as pointing to itself.
> C:\Users\Vicki\AppData\Roaming\Microsoft\InternetExplorer\QuickLaunch\Windows
> Live
That is not what I would expect for a Windows Mail shortcut. I would expect
more like:
"C:\Program Files\Windows Mail\WinMail.exe"
I will point out, at this time, that Microsoft has done its users no favors
in its naming conventions. What currently exists:
Windows Mail: A desktop email application, only available under Windows
Vista, which can access POP3 and IMAP email accounts, but not HTTPMail
accounts.
Windows Live Hotmail: A web mail services, accessed using any web browser
capable of displaying the HTML code of the site.
Windows Live Mail: A desktop email application, runs under Windows XP,
Windows Vista, or Windows 7 (but no other versions of Windows), and which
can access POP3, IMAP, and HTTPMail accounts.
As for that shortcut, I don't see it, exactly, on the landlady's Vista
laptop. I can see:
C:\Users\{UserID}\AppData\Roaming\Microsoft\InternetExplorer\QuickLaunch\{four
items, none Windows Live}
> I looked for WLM and found ProgramFiles/WindowsLive/Mail/wlmail.exe. It
> shows an install date of Feb 6, 2009. Maybe the missus clicked zig when she
> should have clicked zag.
That would be the install date for Windows Live Mail. My Windows Live folder
(on my Windows XP computer; Windows Live {anything} has not been installed
on the landlady's laptop) shows a "created" date of 5/31/2007. Probably
right for the Windows Live Mail desktop 12.0.xxxx.xxxx version I started
with (I am currently on version 14.0.8089.0726).
> I clicked on the program in (is it still called Windows Explorer?) and
> voila! Windows Live Mail opened up and there are the missing e-mails.
>
> WLM wants to be default, but I'm not sure that I want it to be the default.
Depends upon whether you can stand the color scheme, and some of the other
quirks (such as the "synch" button, which is not as convenient as the old
"Send/Receive" button), vs. the HTTPMail access to a Hotmail account.
> How would I get the messages back to Windows Mail? Export/Import?
Probably not. I'll have to play with the landlady's computer a little more
to figure out a good option.
> Is WLM resident on this computer, or is it web based?
Windows Live Mail is an application on the local computer. You currently
have two email applications installed:
Windows Mail:
C:\Program Files\Windows Mail\WinMail.exe
Windows Live Mail:
C:\Program Files\Windows Live\Mail\wlmail.exe
Windows Mail can only access a Hotmail account using POP3. And setting it up
requires a trick; first use any other email domain than 'hotmail.com', or
'msn.com' (oddly, using 'live.com' does not throw that annoying, "HTTPMail
not supported message). Then proceed through the setup, using the Hotmail
POP3/SMTP server names. Finally, using "Account Properties" to change the
email address domain to 'hotmail.com'.