windows live mail
bigmax4011
Dave
If you get an error message, please post it here... right-click on it,
select Copy, then paste it into a reply.
--
Windows 7 beta
http://get.live.com/wlmail/overview
http://download.live.com/wlmail
"bigmax4011" <fast...@notreally.net> wrote in message
news:7247A99F-6E7C-40C2...@microsoft.com...
C.B.
"Dave" <Da...@beepbeepbeepbeep.com> wrote in message
news:u7$dmVwiJ...@TK2MSFTNGP02.phx.gbl...
Hey Dave,
This is a friend of mine (bigmax4011). He is using XP 32 bit. I assume
he has SP2 installed but I don't know. I don't know what security software
he uses. I assume he has the standard Windows firewall. He has never used an
email client before so I had him install WLM and successfully set up three
email accounts. I know they're successfully set up because all the folders
were downloaded and I have sent messages to his accounts. One is a
windowslive email account, one is a netzero account and the other is a yahoo
email account. He simply can't connect to the accounts from within WLM. I
had him to into his program files and send a shortcut to his desktop. We've
opened WLM from this desktop shortcut and also from clicking on start, All
Programs and then WLM. Same story, no success in connecting to his three
accounts from within WLM.
On the Yahoo email account, the outgoing server is port 25 and the
incoming server is port 110, which are the defaults. I tried port 465 as the
outgoing and 995 for the incoming but still no go. Those are the ports I use
for my Yahoo account. My Yahoo email account is sbcglobal. I then reverted
back to the default ports of 25 and 110. I configured the SSL and
authentication correctly.
Whenever he first opens WLM he gets the standard non-connect to the
server error message for all accounts and I don't know why. His usernames,
email addresses and passwords are all correct. I had him uncheck Outlook
Express in the add or remove Windows features in Add and Remove Programs. He
never used Outlook Express anyway. He always accessed his three email
accounts directly, without the use of an email client. I then had him set
WLM as his default email client in Default Programs and also through
Internet Options. For some reason he cannot select WLM as his default email
program in the Microsoft, Non Microsoft and Custom options. I don't know
why. I'm beta testing Win 7 and I use Vista otherwise so I can't duplicate
whatever he's doing for the purpose of helping him. We were doing all this
over the telephone.
Again, once he first opens WLM it doesn't check for messages and he
gets the can't connect error box. However, he is successfully using the
newsgroup and it does download messages correctly. Otherwise, he couldn't
have posted the question in the string we're on now.
I had this problem once before, when I mistakenly deleted one of my
sbcglobal email accounts. I simply couldn't get it to access the server
properly and had to call AT&T. They couldn't get it to work correctly
either. Everything was configured correctly. Then, out of nowhere, it
started working and the error message never came back again. We did nothing
differently than what I did today. I did have him restart his computer and
still no go.
Again, bigmax4011 has never used a newsreader or asked questions in a
newsgroup before so he's a little wet behind the ears, just as I was when I
first started using WLM. Please be patient with him.
C.B.
--
It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.
Gary VanderMolen
--
Gary VanderMolen, MS-MVP (Mail)
"C.B." <notreally...@windowslive.com> wrote in message news:A5241BF1-95D0-4C0C...@microsoft.com...
C.B.
"Gary VanderMolen" <ga...@NoMail.invalid> wrote in message
news:OB5eIlyi...@TK2MSFTNGP02.phx.gbl...
OK. I'll go to his home tomorrow and see what I can do. If I can't solve the
problem I'll copy and send the information in a reply. I'll get in touch
with AT&T before I send any reply.
Thank you, Mr. VanderMolen.
C.B.
My friend's Yahoo email account is the standard, free account you acquire on
the internet. I tried everything to get WLM to connect to Yahoo's servers
but no luck. I tried ports 25 and 110, with and without SSL and
authentication unchecked. I tried the same with ports 465 and 995. The
username and passwords were correct. I tried pop.att.yahoo.com and
smtp.att.yahoo.com and I also tried plus.pop.att.yahoo.com and
plus.smtp.att.yahoo.com to no avail.
His windowslive account functions correctly within WLM. His free netzero
account, per netzero customer service, must be upgraded to a premium account
before it will work within WLM. Yahoo's help and configuration pages tell me
the free Yahoo account cannot connect to its servers.
Below are the error reports. I appreciate any assistance you can give me.
Server: 'pop.att.yahoo.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 110
Secure(SSL): Yes
Server Error: 0x800CCC90
Server Response: -ERR [AUTH] invalid user/password
Server: 'pop.mail.yahoo.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No
Server Error: 0x800CCC90
Server Response: -ERR [SYS/PERM] pop not allowed for user.
Server: 'pop.mail.yahoo.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No
C.B.
--
It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.
"C.B." <notreally...@windowslive.com> wrote in message
news:439851FB-F19B-47FF...@microsoft.com...
Gary VanderMolen
access. Yahoo's solution is to pay for their premium "Mail Plus" service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/overview/index.html
and use the special settings for that service:
http://help.yahoo.com/l/us/yahoo/mail/original/mailplus/pop/pop-14.html
--
Gary VanderMolen, MS-MVP (Mail)
"C.B." <notreally...@windowslive.com> wrote in message news:62EED776-B0E9-4BF8...@microsoft.com...
C.B.
Thank you for the reply, Mr. VanderMolen.
C.B.
--
It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.
"Gary VanderMolen" <ga...@NoMail.invalid> wrote in message
news:#xNXdqHj...@TK2MSFTNGP06.phx.gbl...
Gary VanderMolen
--
Gary VanderMolen, MS-MVP (Mail)
"C.B." <notreally...@windowslive.com> wrote in message news:280E0185-F6D7-40A1...@microsoft.com...