Verify my E-mail address
Jonathan Wood
I recently used a private email address to create a Live ID (specifically
for use with Windows Live Messenger).
The Live ID seems to work fine in every way, however - I am continually
prompted to "Verify my e-mail address"... This was an expected step in the
sign up process, but after completing the verification steps (many, many
times), I never receive the email with the final verification instructions.
I am 100% sure that the verification emails are not being filtered in any
way and that my email address is correct etc, etc...
I have seen threads elsewhere questioning the same issue, but I can't locate
a solution that works.
Is this a known problem? Can anyone assist?
Thanks in advance,
Jonathan
Jonathan Wood
setup the post to notify me of replies - it asked me to verify me email
address, but again... the verification email never arrived.
Jonathan
...winston
--
...winston
ms-mvp mail
"Jonathan Wood" <Jonath...@discussions.microsoft.com> wrote in message
news:80F76A7D-D4E2-4ADB...@microsoft.com...
Jonathan Wood
Yes, I can login to account.live.com without a problem. I can operate the
Live profile successfully in every way and authenticate using the Live ID to
login to any Windows Live service (that I have tried so far).
When the page https://account.live.com/summarypage.aspx has loaded, I see
the following (amongst other things):
-----
Your e-mail address has not been verified. <Verify your e-mail address>
Jonathan Wood
x...@xxx.com Change
Registered since: 2 January 2009
Country/region: Australia
Birth date: 19xx
Registered information
|
Billing information
Password reset information
Password: ****** Change
Question: Mother's birthplace Change
Alternate e-mail address: x...@xxx.com Change
Mobile number and PIN: Not specified Change
Additional options
Marketing preferences
Manage Consent
Close account
-----
All of this looks fine. When I click on the "Verify your E-mail address"
link I get the following:
-----
To use this e-mail address in Windows Live, you need to verify that it is
your e-mail address.
We'll send verification instructions to xx...@xxxx.com. Follow the
instructions in the message to verify this e-mail address. Why do I need to
verify my e-mail address?
Send e-mail Cancel
-----
Clicking on "Send e-mail" yields the following:
-----
Verification e-mail has been sent to xx...@xxxxx.com
If you don't see the e-mail message in your inbox, look for it in your junk
mail folder or check your e-mail again later.
-----
*****However - the verification instructions never arrive*****
I have gone through this process countless times. I have even closed the
account, then re-opened it - changed the password - tried multiple methods of
initiating the verification process, and opened a support ticket direct with
Microsoft (SRX1089662895ID - to which I recieved clear instructions on how to
follow the same process I had already been completing............), then no
response from MS at all.
The other thing I tried was to click on the "Forgot Password" link before
logging in to see if the pw reset email would arrive. It did, (from
postm...@live.com) so I have no doubt that my email is in proper working
order. Do you know what email address the verification instructions would
come from?
Now I'm stumped.
Thanks
Jonathan
...winston
The usual cause for a failed verification delivery is a junk mail filter or third party email client scanning ?
Sorry no other suggestions..
You could open a support ticket at support.live.com
--
...winston
ms-mvp mail
"Jonathan Wood" <Jonath...@discussions.microsoft.com> wrote in message
news:16D6B0B2-5985-4EE1...@microsoft.com...
Jeff Hopper
having the exact same problem. Here's hoping!
--
Jeff Hopper, President
Hopper Consulting, Inc.
www.hopperconsulting.net
isopr0
I have just stumbled across this link via google.com and hopefully it will
resolve the exact same issue I have.
I'm using an external email address with Windows Live (because I have used
this for years with .net) Presently I'd like to use Windows Messenger.
Hope this helps.
--
Cheers,
isopr0
cheah@discussions.microsoft.com eddie cheah
same problem with Jonathan wood, wat should i do?
StephenB
Go to http://support.live.com and sign in with a LiveID
Click on the Windows Live service or product you need help with - Windows Live
ID.
If you are not presented with an email support form, but are instead redirected
to help.live.com for that service/product, in the page that opens from
http://help.live.com select any topic on the left hand side or search for a
question in the search box.
The results of your search or the clicked topic appears in the right hand frame,
along with a tiny link in the lower right hand corner � �Get more help.�
Click that tiny link and you will get to a page with a link �Contact support�
Click that link and you will be presented with the email support form to fill
out. Provide as much detail as possible and you should get a response from
support within 24 hours.
-steve
--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sbo...@mvps.org
tessiediboll
JonathanWoo wrote:
Verify my E-mail address
09-Jan-09
Hi
Thanks in advance,
Jonathan
Previous Posts In This Thread:
On Friday, January 09, 2009 5:56 PM
JonathanWoo wrote:
Verify my E-mail address
Hi
Thanks in advance,
Jonathan
On Friday, January 09, 2009 6:06 PM
JonathanWoo wrote:
Also - to follow up this post - I had the same result when attempting to setup
Also - to follow up this post - I had the same result when attempting to
setup the post to notify me of replies - it asked me to verify me email
address, but again... the verification email never arrived.
Jonathan
"Jonathan Wood" wrote:
On Saturday, January 10, 2009 12:50 AM
...winston wrote:
Can you logon at account.live.com ?
Can you logon at account.live.com ?
--=20
....winston
ms-mvp mail
message=20
(specifically
continually
in the
many
instructions.
any
locate
On Sunday, January 11, 2009 4:55 PM
...winston wrote:
Everything looks fine.
Everything looks fine.
The usual cause for a failed verification delivery is a junk mail filter =
or third party email client scanning ?
Sorry no other suggestions..
You could open a support ticket at support.live.com
--=20
...winston
ms-mvp mail
"Jonathan Wood" <Jonath...@discussions.microsoft.com> wrote in =
message=20
news:16D6B0B2-5985-4EE1...@microsoft.com...
the
ID to
see
address>
address"
is
need to
junk
the
methods of
direct with
how to
then no
before
working
would
message
(specifically
continually
step in the
many
instructions.
in any
can't locate
On Saturday, January 24, 2009 11:47 AM
JeffHoppe wrote:
Jonathan - Please post any solution you may have found when you do--I'm having
Jonathan - Please post any solution you may have found when you do--I'm
having the exact same problem. Here's hoping!
--
Jeff Hopper, President
Hopper Consulting, Inc.
www.hopperconsulting.net
"Jonathan Wood" wrote:
On Monday, March 09, 2009 11:11 PM
nexxxxx wrote:
Re: Verify my E-mail address
http://windowslivehelp.com/community/t/19332.aspx?PageIndex=2
I have just stumbled across this link via google.com and hopefully it will
resolve the exact same issue I have.
I'm using an external email address with Windows Live (because I have used
this for years with .net) Presently I'd like to use Windows Messenger.
Hope this helps.
--
Cheers,
isopr0
"Jonathan Wood" wrote:
On Thursday, February 11, 2010 6:54 PM
eddie cheah wrote:
same problem with Jonathan wood, wat should i do?"Jonathan Wood" wrote:
same problem with Jonathan wood, wat should i do?
"Jonathan Wood" wrote:
On Thursday, February 11, 2010 7:35 PM
StephenB wrote:
Contact LiveID Support.Go to http://support.live.
Contact LiveID Support.
Go to http://support.live.com and sign in with a LiveID
Click on the Windows Live service or product you need help with - Windows Live
ID.
If you are not presented with an email support form, but are instead redirected
to help.live.com for that service/product, in the page that opens from
http://help.live.com select any topic on the left hand side or search for a
question in the search box.
The results of your search or the clicked topic appears in the right hand frame,
along with a tiny link in the lower right hand corner ? ?Get more help.?
Click that tiny link and you will get to a page with a link ?Contact support?
Click that link and you will be presented with the email support form to fill
out. Provide as much detail as possible and you should get a response from
support within 24 hours.
-steve
--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sbo...@mvps.org
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StephenB
>I am attemptime to verify my e-mail address
Go here for help and support for Windows Live ID -
http://windowslivehelp.com/product.aspx?productid=10
Emileen Barrett
> On Friday, January 09, 2009 5:56 PM JonathanWoo wrote:
>> On Friday, January 09, 2009 6:06 PM JonathanWoo wrote:
>> Also - to follow up this post - I had the same result when attempting to
>> setup the post to notify me of replies - it asked me to verify me email
>> address, but again... the verification email never arrived.
>>
>> Jonathan
>>
>> "Jonathan Wood" wrote:
>>> On Saturday, January 10, 2009 12:50 AM ...winston wrote:
>>> Can you logon at account.live.com ?
>>>
>>> --=20
>>> ...winston
>>> ms-mvp mail
>>>
>>>
>>> message=20
>>> (specifically
>>> continually
>>> in the
>>> many
>>> instructions.
>>> any
>>> locate
>>>> On Sunday, January 11, 2009 4:55 PM ...winston wrote:
>>>> Everything looks fine.
>>>>>>>> -steve
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Stephen Boots
>>>>>>>> MVP Windows Live
>>>>>>>> Windows Live OneCare/Live Mesh/MSE Forums Moderator
>>>>>>>> sbo...@mvps.org
>>>>>>>>> On Tuesday, April 20, 2010 3:24 PM Tessie Diboll wrote:
>>>>>>>>> I am attemptime to verify my e-mail address
>>>>>>>>>> On Tuesday, April 20, 2010 7:56 PM StephenB wrote:
>>>>>>>>>> Tessie Diboll wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Go here for help and support for Windows Live ID -
>>>>>>>>>> http://windowslivehelp.com/product.aspx?productid=10
>>>>>>>>>>
>>>>>>>>>> -steve
>>>>>>>>>> --
>>>>>>>>>> Stephen Boots
>>>>>>>>>> MVP Windows Live
>>>>>>>>>> Windows Live OneCare/Live Mesh/MSE Forums Moderator
>>>>>>>>>> sbo...@mvps.org
>>>>>>>>>> Submitted via EggHeadCafe
>>>>>>>>>> Review of Redgate ANTS Performance Profiler 6
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webster72n
"Emileen Barrett" wrote in message
news:2010112018...@eggheadcafe.com...
hi.I have the same problem and itis frustrating as I cant get into facebook
and e-bay
You may want to go to:
microsoft.public.windows.live.mail.desktop
in order to find an answer.
<H>.