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Password reset mail

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Kjell B.

unread,
Oct 11, 2009, 1:48:22 PM10/11/09
to
Hi,

I have recently received a couple of mails from Microsoft Support
[postm...@live.com] about resetting the Windows Live password.

In the mail, I am instructed to either confirm the reset by copying a
link into my browser or to cancel the reset by copying another link.

I did not request a reset, so I guess someone is after my account.

Now, I find it insecure to copy a link like that to cancel the reset.
Isn't it just better to ignore the reset request? How do I know it is
not a fishing attempt? I have no problems to log in to my account. I
have done so and changed the password after the mail about the reset
request.

Isn't there a way to cancel the reset from inside Windows Live once I
have logged in? That would feel a lot more secure as I can actually log
in as I have my password available and working.

What is the benefit of actively canceling the request as opposed to just
ignoring it?

Why is this email from postmaster sent to the email address for which
the reset is requested and not to the alternate email address? If I need
a reset because I cannot access my account, I cannot read the email
anyway, can I?

Confused...

--
Kjell

MHL

unread,
Oct 11, 2009, 2:43:01 PM10/11/09
to
Just ignore it if you can log in. If you continue to receive emails from
them, contact MS directly on the Live page or through Feedback.

"Kjell B." <home...@hotmail.invalid> wrote in message
news:e0LeIspS...@TK2MSFTNGP04.phx.gbl...

StephenB

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Oct 11, 2009, 7:57:48 PM10/11/09
to
Ignoring it is a good recourse and what support will tell you if you contact
them. On the other hand, changing the password and secret questions at
http://account.live.com yourself might also be a good idea.
Someone may be trying to hack your account, but most likely someone is an idiot
and thinks that your email address is theirs and, of course, they cannot sign in
with it. I have a few LiveIDs that suffer from this. One idiot has his xbox
Billing contact email address configured to be my email address @live.com.
Obviously, their correct LiveID is what they sign in with, but all email and
reminders go to my address. Duh.
-steve

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sbo...@mvps.org

oddodd

unread,
Nov 9, 2009, 8:00:47 PM11/9/09
to
I forgot my password.

Kjell B. wrote:

Password reset mail
11-?.?.-52

Hi,

Confused...

--
Kjell

Previous Posts In This Thread:

On 11 ?????? 2552 13:48
Kjell B. wrote:

Password reset mail
Hi,

Confused...

--
Kjell

On 11 ?????? 2552 14:43
MHL wrote:

Just ignore it if you can log in.
Just ignore it if you can log in. If you continue to receive emails from
them, contact MS directly on the Live page or through Feedback.

On 11 ?????? 2552 19:57
StephenB wrote:

EggHeadCafe - Software Developer Portal of Choice
Painting the Canvas with Silverlight 2.0
http://www.eggheadcafe.com/tutorials/aspnet/67f6739a-779c-4763-8f4e-619dac0b86b8/painting-the-canvas-with.aspx

StephenB

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Nov 10, 2009, 4:43:52 AM11/10/09
to

Martin

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Dec 26, 2009, 2:23:01 AM12/26/09
to
I've had DOZENS of these mails now, so, naturally I am now ignoring them.
What give?
Message has been deleted

viyian

unread,
Mar 23, 2010, 9:17:01 AM3/23/10
to
I can not access to my email addr " vinni...@hotmail.com ". I have try so
many many time to do the password resetting in your website till i frustrated
now. Can u pls send a password to my email (mrs_vi...@hotmail.com) so
that i can open my " vinni...@hotmail.com " email. Thank You very much.

Regards
Viyian

Confused...


StephenB

unread,
Mar 23, 2010, 6:56:49 PM3/23/10
to
Support for Hotmail and Windows Live ID at http://windowslivehelp.com
if you have forgotten your password and can't reset it through the usual means,
see this page for information on how to get help with it:
https://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6

-steve

viyian <viy...@discussions.microsoft.com> wrote:

--

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