If the mail was sent from Outlook using Outlook's RTF format then Outlook
Express will never find the attachment. Outlook Express does not understand
Outlook's RTF format. Ask the Outlook user to please use Plain Text,
especially when sending attachments.
Frank Saunders, MS-MVP
Please respond in Newsgroup. Do not send email
Based on Frank's response, maybe I'm thinking of a different problem
than what you have, but I THINK this is the fix you need:
Its a security setting that is ON by default in the new version of
Outlook Express. all you have to do is turn it off - heres how:
Open Outlook express - do no open any particular message.
TOOLS OPTIONS the SECURITY tab
Uncheck the box beside Do not allow attachments to be saved or
opened that could potentially be a virus.
Click on OK. Close Outlook Express and reopen it.
You should now have access to your file attachments.
Today's thought - If we were not meant to have midnight snacks, why is there a light in the fridge ? ? ?