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Lawrence

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Mar 17, 2004, 4:38:00 PM3/17/04
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I can't send email to AOL friends. What is going on?

*Vanguard*

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Mar 17, 2004, 5:24:23 PM3/17/04
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"Lawrence" said in news:f1b701c40c68$1e720ee0$a401...@phx.gbl:

> I can't send email to AOL friends. What is going on?

You are probably sending from a domain that AOL will block. Most likely
cause is that your ISP's DNS records are screwed up in that they do not
provide a proper reverse name lookup (RNL). AOL has implemented a
policy that it will reject e-mail connects from servers who cannot be
queried for a RNL. This is to block spam-friendly sites that only
report the IP address (every client knows the IP address of whomever
connects to it) but refuses to reports its DNS name. A proper
non-spamming ISP should always provide a proper DNS record for RNL.

http://postmaster.aol.com/faq/mailerfaq.html#ispsaid
http://postmaster.aol.com/info/rdns.html

You'll need to contact your ISP to fix their DNS records.


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N. Miller

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Mar 17, 2004, 7:52:48 PM3/17/04
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In article <WqydnTiaSaK...@comcast.com>, no-email@post-reply-in-
newsgroup.invalid says...

> "Lawrence" said in news:f1b701c40c68$1e720ee0$a401...@phx.gbl:
> > I can't send email to AOL friends. What is going on?

> You are probably sending from a domain that AOL will block. Most likely
> cause is that your ISP's DNS records are screwed up in that they do not
> provide a proper reverse name lookup (RNL). AOL has implemented a
> policy that it will reject e-mail connects from servers who cannot be
> queried for a RNL. This is to block spam-friendly sites that only
> report the IP address (every client knows the IP address of whomever
> connects to it) but refuses to reports its DNS name. A proper
> non-spamming ISP should always provide a proper DNS record for RNL.

> http://postmaster.aol.com/faq/mailerfaq.html#ispsaid
> http://postmaster.aol.com/info/rdns.html

> You'll need to contact your ISP to fix their DNS records.


The interesting thing is that I can send to AOL with an SPF record in my
domain DNS TXT record. AOL won't accept email from servers in dynamic IP
address space, such as mine, because the IP addresses are DUL; even though
they have a proper PTR.

If I remove the SPF TXT record from my DNS record, AOL sends their "We
refuse to accept email from dynamic hosts" error message. When I enable that
DNS record, my messages sail through.

Alas, not every ISP is getting on the SPF bandwagon, though. So I just use
my ISP's authenticating SMTP servers to relay.

--
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint

Hanson

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Mar 18, 2004, 3:40:24 PM3/18/04
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Recently, all my messages to AOL addresses were bounced as undeliverable. Just in case you're using MSN Dial-up with Accelerator, here's a rather long explanation from MSN. After turning the Dial-up accelerator off, my email functioned normally.

If the accelerator is installed, a simple right click to the connection icon in the task bar and choose "none" may accomplish the same thing. Good luck!

Hanson

From MSN tech support:
-----------------
This is Anthony and I understand that the email messages you send to AOL addresses all bounce back as undeliverable. I realize the frustration this have caused you. Rest assured that I would do my best to provide you with assistance.
Please be advised that our engineers have verified that this event is due to the server rules, which AOL had set on incoming messages. While we apologize for the inconvenience, we suggest that you get in touch with your friends on AOL and advise them to report to their ISP's technical team that they have been unable to receive e-mail messages from MSN.
As a walkaround for the time being, we suggest that you disable the Dial Up Accelerator feature of your software. Please send us a feedback of the results by sending us an email after performing these steps:

1. Start MSN but do not sign in.
2. On the MSN Welcome screen, click 'Connection Settings', 'Modify a Location', and then 'Next'.
3. Continue through the configuration wizard until the MSN Dial-up Acceleration settings page is displayed.
4. Make sure None is selected.
5. Click 'Next' and complete the final steps of the configuration wizard.
6. Sign in to MSN.


After performing the above steps, please try to send the messages to your friends again. If your issue has not been resolved, or is of an immediate nature, and you would like to contact us via 'live chat' support, please visit the location below.
If your issue has not been resolved, or is of an immediate nature, and you would like to contact us via â?olive chatâ? support, please visit the location below.

http://msn.webhelp.com/msntech/member/Login.execute.j?action=reactive

To allow us to help you quickly, please be sure to have any error codes you have received from MSN in front of you before contacting Interactive Online Support (Chat). Also, please make sure you are at the computer on which you use MSN.

You may also send us a service request by clicking on 'Feedback'. To submit your error log, please click 'Report a Problem'. On the dialog box that will appear, click 'Yes' to confirm that you would like to send the report. This will create an e-mail that will allow you to report your issues to us. To submit comments, complaints, and/or suggestions, click on 'Send Feedback'. We would like to make sure that your issue has been resolved.

Thank you,

Anthony
-------------------------------------------


"Lawrence" <anon...@discussions.microsoft.com> wrote in message news:f1b701c40c68$1e720ee0$a401...@phx.gbl...

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