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Outbound Email Refused

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George Jurak

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Dec 16, 2009, 1:44:02 PM12/16/09
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I am having tremendous problems trying to send out emails. Below is the
response I get from OutLook :
Error:
>> The message could not be sent because one of the recipients was
>> rejected by the server. The rejected e-mail address was
>> 'gju...@tampabay.rr.com'. Subject 'test', Account: 'pop-
>> server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com',
>> Protocol: SMTP, Server Response: '452 Outbound mail refused -
>> 68.200.93.214 - See http://help.rr.com/outboundemail [R0209004]',
>> Port: 25, Secure(SSL): No, Server Error: 452, Error Number:
>> 0x800CCC79.
It doesn't matter what email recipient it is being sent to. This happens
intermittently, through out the day. Sometimes I can send emails other times
I cannot. I've contact my ISP, Norton and Linksys and they all tell me that
the Error # is an OutLook Client Error.
Can someone please help me, as I am going crazy.......
Thank you for your help,
George Jurak
gju...@tampabay.rr.com
--
George Jurak

Bruce Hagen

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Dec 16, 2009, 2:05:46 PM12/16/09
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N. Miller

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Dec 16, 2009, 3:50:03 PM12/16/09
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Despite that this is not an Outlook oriented help group, and that I do not
actually use Outlook myself, I will offer this:

While the error number ('0x800xxxxx') is an Outlook error number (and
searchable with your favorite Internet search engine), the basic error is an
SMTP error thrown by your provider's SMTP message submission server ('452
Outbound mail refused ...'). Did you actually visit the link your provider
so helpfully included with the error message? What did you learn from the
link?

Sorry to ask such an obvious question, but you failed to indicate whether
you had done so, and what you learned.

When you use one the links Bruce Hagen provided, be sure to tell the group
what you learned at: http://help.rr.com/outboundemail

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

PA Bear [MS MVP]

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Dec 16, 2009, 4:30:05 PM12/16/09
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What Bruce said.

And did you "See http://help.rr.com/outboundemail" yet?

Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

VanguardLH

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Dec 16, 2009, 7:49:06 PM12/16/09
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George Jurak wrote:

Did you exceed the per-day mail count quota for your personal-use account?

Did you configure the e-mail account defined in Outlook to authenticate to
the SMTP mail host?

Ray

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Dec 29, 2009, 8:12:01 PM12/29/09
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