Message on server causes OE6 to fail
toc
Outlook Express.
Each time, when I used webmail to check my account there was a message of
414 bytes on the server that seemed to be screwing things up.
The "From" field contained only a HTML non-breaking space and the Subject
said "[No subject]". After I deleted this message, everything returned to
normal.
The third such message arrived yesterday and once again Outlook Express
returned a "connection dropped" error when I tried to collect my email.
I had a look at the message and it appeared to be empty. I lodged a helpdesk
ticket with my host and the reply was:
"The problem is not actually on the server so there isnt anything we can do
about it. The problem is with certain versions of Outlook Express, so make
sure you update to the latest version."
The trouble is I already have version 6 so there's no update available (that
I can find).
Any suggestions?
toc
Jim Pickering
your Inbox at the server and see what type of message is causing the
problem. While some messages can become "stuck" in your ISP's Inbox, they
are often large size. You might want to try using Telnet to view the
messages on your server and delete what appear to be problem messages.
Try using Telnet to remotely empty your mailbox. Open a Command window (In
9x,Me, click Start/Run and type: command while in later systems such as
2000/XP use Start/Run and type CMD):
Then enter the following commands:
telnet {pop3 server name} 110 - hit enter, don't type the brackets.
user {your username} - hit enter
pass {your password} - hit enter
There are various commands available:
list (will return all messages)
retr (whatever number will retrieve that message)
dele (+ number will delete that number message)
If you don't want to use telnet, there are 3rd party programs that allow you
to view and delete from your server. One of the most popular is called
Magic Mail Monitor (free for non commercial use):
MagicMailMonitor
http://service.schlund.de/service/download/alteservice/magic.zip
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"toc" <tocw...@hotmail.com> wrote in message
news:u4yaF0SN...@TK2MSFTNGP10.phx.gbl...
toc
> That's a strange comment from your ISP. Bigpond should be able to check
> your Inbox at the server and see what type of message is causing the
> problem.
Thanks for your response, Jim.
Actually it's not Bigpond. I access the net via Bigpond cable but its email
system is fine. It's the server at my webhost, WebAccess.com.au, where the
problem lies.
> You might want to try using Telnet to view the
> messages on your server and delete what appear to be problem messages.
The WebAccess webmail service lets me do all this, and more. I've used it to
delete the offending messages - but I dread the thought of having to do so
every week or so from now on just because someone keeps sending me a virus
or a corrupted message or whatever it is.
That's why I was hoping someone would recognise the problem . . .
Cheers
toc
Jim Pickering
headers for such a problem message, maybe I or one of the other readers of
this newsgroup might have an idea. Thanks for the feedback.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"toc" <tocw...@hotmail.com> wrote in message
news:uivX66T...@TK2MSFTNGP09.phx.gbl...
toc
At my server's request I trashed the message completely so I can't grab any
header stuff. If (when!?) it recurs I'll do so and try again.
Cheers
toc
toc
"Jim Pickering" wrote
> Sorry, but I really don't have a clue. If I could actually see the
complete
> headers for such a problem message, maybe I or one of the other readers of
> this newsgroup might have an idea. Thanks for the feedback.
Hi Jim
It's happened again. This time I grabbed as much as I could of the header
(below).
All I've done to it is obscure my email address for anti-spam reasons.
I've deleted the message (317 bytes this time) but it's still in my trash
folder.
Hope you or someone else can help - but thanks anyway, even if you can't.
Cheers
toc
===========================
From <> Mon May 10 23:54:41 2004
Return-Path: <ki...@free.fr>
Delivered-To: 44-toc@************.com.au
Received: (qmail 2903 invoked from network); 10 May 2004 13:54:41 -0000
Received: from unknown (HELO 207.44.130.113) (210.104.182.2)
by sid4440.sslaccess.com with SMTP; 10 May 2004 13:54:41 -0000
Received: from 62.63.253.61 by 210.104.182.2; Mon, 10 May 2004 15:52:35
+0100
Message-ID: <Z[20
Jim Pickering
there to really help much.
--
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"toc" <tocw...@hotmail.com> wrote in message
news:uxH18pt...@TK2MSFTNGP11.phx.gbl...
Robert Aldwinckle
> From <> Mon May 10 23:54:41 2004
This is suspect I think. Empty From: address (no colon?) From: name
(odd-looking date and timestamp) should be in quotes.
> Message-ID: <Z[20
This Message-ID is incomplete. Also I suspect the bracket may not be
a valid character in a Message-ID.
Yes. See in the RFC atom = any character except specials...
< http://www.activexperts.com/activemail/rfc/rfc822/ >
(Google web search for
inurl:rfc "Message-ID" SMTP headers
)
HTH
Robert Aldwinckle
---
"toc" <tocw...@hotmail.com> wrote in message
news:uxH18pt...@TK2MSFTNGP11.phx.gbl...