Re: Trouble downloading files on IE 6.0
Jan Il
Try the following and see if it helps:
I Can't Download Anything Since Installing XP Service Pack 2
http://www.tugvalleyoutdoors.com/xp_help.htm
Error message: "Internet Explorer cannot download a file"
http://support.microsoft.com/default.aspx?kbid=816868
Problems downloading
http://inetexplorer.mvps.org/answers_8.htm#downloading
Hope this helps :-)
Jan :)
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that's why they're so contagious.
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>I have been experiencing difficulties whenever I try to download files from
> internet sites using IE 6.0. My OS Windows XP Professional & Ihave
> installed
> SP2. The download does not start at all: after some time, I get a message
> "Internet Explorer cannot download *.exe from *.com. IE was unable to open
> this internet site. The requested site is either unavailable or cannot be
> found. Please try again later." What could be the reason for this? I will
> provide additional details if required.
Raggy
Thanx for prompt response; appreciate it. I tried the first
suggestion-didn't work; haven't restarted the computer.
The second suggestion: I think my system administrator must fix the problem;
I'm only inquisitive> so, I am not inclined to pay a support professional.
The third suggestion, and one link seems closest to my problem: " File
appears to be downloading but is not". I'm about to try & will come back with
next post; right now, I am unable to open "Add/Remove Programs" to remove
Sounds as suggested therein.
Thanks, & see you back soon.
"Jan Il" ने लिखा:
Raggy
Here I am with additional details:
I don't have McAfee or wahtever; I don't have Norton IE Security either.
I've since removed SP2 also & tried. The file I'm tryin is a .exe file. I can
download the same file using Firefox but not IE 6. I further realised that
support from professionals is availbale only for products purchased
separately from the Computer: In my case, it came with the computer. Please
help.
"Raggy" ने लिखा:
Jan Il
Here are a couple of other suggestions you can try:
Then a system restore to a date prior to when you installed the SP2 if
possible. If not, then try a repair of IE. Instructions for each are
below. You will likely have to contact the company who made your computer
if the program was preinstalled at the factory. If you don't have a CD from
the mfg., then you'll have to contact them to see if you can get one.
How to restore the operating system to a previous state in Windows XP
http://support.microsoft.com/kb/q306084/
How to Restore an WinXP system to a previous State using System Restore
http://home.earthlink.net/~mvp_bert/index.html
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378/EN-US/
Be sure to visit Windows Update site and let it scan for all needed updates
and service packs afterward.
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/kb/318378/EN-US/
Be sure to visit Windows Update site and let it scan for all needed updates
and service packs afterward.
Also.. make sure there is no scumware on your system. You may have malware,
spyware or other warez on your system that can not be detected by your AV,
adware or spyware scanning programs. Follow the instructions here:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Hope this helps :-)
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
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> Hi,
>
> Here I am with additional details:
>
> I don't have McAfee or wahtever; I don't have Norton IE Security either.
> I've since removed SP2 also & tried. The file I'm tryin is a .exe file. I
> can
> download the same file using Firefox but not IE 6. I further realised that
> support from professionals is availbale only for products purchased
> separately from the Computer: In my case, it came with the computer.
> Please
> help.
>
> "Raggy" ?? ????:
>
>> Hi Jan Il !
>>
>> Thanx for prompt response; appreciate it. I tried the first
>> suggestion-didn't work; haven't restarted the computer.
>>
>> The second suggestion: I think my system administrator must fix the
>> problem;
>> I'm only inquisitive> so, I am not inclined to pay a support
>> professional.
>>
>> The third suggestion, and one link seems closest to my problem: " File
>> appears to be downloading but is not". I'm about to try & will come back
>> with
>> next post; right now, I am unable to open "Add/Remove Programs" to remove
>> Sounds as suggested therein.
>>
>> Thanks, & see you back soon.
>>
>> "Jan Il" ?? ????:
Raggy
Thnx again. I've done system restore, which didn't help. Now, I've to repair
IE, for which I need to gety the CD from Sys guys, later, tomoorrow. I'll
come back to post after that.
Thanks in adv.
Raggy
"Jan Il" ने लिखा:
> Hi Raggy :-)
Raggy
Was away from the page for some time; I had some problems with access as I
was also trying to repair & reinstall. I have since completed repair &
re-install of IE 6 as per relevant articles on support pages. I have not been
able to do sfc /scannow, as, the process doesn't recognize the CD inserted
when prompted-the OS basically is from my Work & the Systems chap has got the
CD. What do you suggest now? I noticed there is one'Registry Mecanic' or
something but which again costs. Do you suggest anything simpler, to rectify
defective files etc.?
Troubled, I remain.
Raggy
Jan Il
> Hi Jan,
>
> Was away from the page for some time; I had some problems with access as I
> was also trying to repair & reinstall. I have since completed repair &
> re-install of IE 6 as per relevant articles on support pages. I have not
> been
> able to do sfc /scannow, as, the process doesn't recognize the CD inserted
> when prompted-the OS basically is from my Work & the Systems chap has got
> the
> CD. What do you suggest now? I noticed there is one'Registry Mecanic' or
> something but which again costs. Do you suggest anything simpler, to
> rectify
> defective files etc.?
>
> Troubled, I remain.
I'm afraid I may not be much help with this part of the issue, other than to
have you check the information below. Perhaps someone else has knowledge of
a way to reinstall the program using the necessary files already on your
hard drive, or maybe something in the information here will give you some
instructions.
Install Windows XP without booting to CD
http://searchwinsystems.techtarget.com/tip/1,289483,sid68_gci1040187,00.html
http://www.cybertechhelp.com/forums/showthread.php?t=37059
How to Install Windows XP without a CD
http://www.mcse.ms/message1322331.html
Hope this helps :-)
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
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>
> Raggy
>
> "Raggy" wrote:
>
>> Hi Jan,
>>
>> Thnx again. I've done system restore, which didn't help. Now, I've to
>> repair
>> IE, for which I need to gety the CD from Sys guys, later, tomoorrow. I'll
>> come back to post after that.
>>
>> Thanks in adv.
>>
>> Raggy
>>
Raggy
Continuing from earlier posts above, now, after uninstalling/removing some
programs (Add/Remove) & some settings in SP2 Firewall/ Internet Properties,
IE now allows only some downloads. These could be either some specific files
from sites or file types but I have no technical knowledge about this. Can
someone provide an interpretation & guidance on what can make it possible for
all downloads to be allowed, with user discretion?
Raggy
I just wanted to add supplementary info. for my previous post: I tested from
download.com; I could get dialog box for two files: JAD6_BASIC.exe from
software-files.download.com & PB.exe, also from the same site whreas Spyware
Doctor 3.1 from dl3.pctools.com & Pal Talk 7.0 from ftp.download.com failed.
So...? What & where shall I look now?!
Raggy
Jan Il
> Hi,
>
> I just wanted to add supplementary info. for my previous post: I tested
> from
> download.com; I could get dialog box for two files: JAD6_BASIC.exe from
> software-files.download.com & PB.exe, also from the same site whreas
> Spyware
> Doctor 3.1 from dl3.pctools.com & Pal Talk 7.0 from ftp.download.com
> failed.
> So...? What & where shall I look now?!
Are you getting any error messages? If so, please try to post the exact
wording. What exactly happens now when you try to download? I very well may
be that some setting or some other program on your machine is blocking the
downloads. Do you have Yahoo Companion? If so, uninstall it.
How about ZA Pro? It is know to cause some problems, so check the settings
to be sure is not blocking the downloads.
Zone Alarm Pro blocks all access to FTP sites by default. You have to
un-block FTP sites on a
site-by-site basis as follows:
In ZA, go to the Firewall | Zones page and click on the add button and
select host/site. Enter ftp.download.com in the name field, give it a
meaningful description,
press "Lookup". Make sure that "Trusted" is selected and press "OK" then
"Apply". You'll never have any problems with that site again (unless they
change their IP address). Do the same for any other FTP sites you want to
use.
The same procedure sould work for ZA Plus.
Same with your AV and firewall.
Take a look at the information here and see if it might help:
FTP Server Download Tutorial
http://www.freewebmasterhelp.com/tutorials/ftp
Raggy
I "removed" Yahoo Customizations from Add/Remove, deleted Yahoo Companion
folder (checked-Yahoo Companion no longer starts);
I don't have ZA Pro.
I tried to download two files, again from download.com; 1. Webroot Spy
Sweeper 3.5 (Publisher-Webroot Software)-->A mini pop up window appears at
the top left corner of the screen, which can't be expanded..the task bar info
in that window reads "Unknown Zone". 2. Active Webcam 5.6-->error message,
after time "Internet Explorer cannot download AWC-PYS.exe from
ftp.download.com. Internet Explorer was not able to open this internet site.
The requested site is either unavailable or cannot be found. Please try again
later" !.
Then I added ftp.download.com to the list of trusted sites under
Security-Custom level, in Internet Properties. Tried downloading the same
files again--> An additional Security Alert dialog box appears with the
message: The current webpage is trying to open a site in your Trusted Sites
List. DO you want to allow this? Current site: dw.com.com; Trusted Site:
ftp.download.com; I clcked yes>> the inactive download frame with file
transfer icons appears but download does not progress. I suppose there must
be something with the Pop Up bloacker too; I have set it to 'turned off' in
Tools on IE tool bar & also checked Disable popoups in Security
Settings<<Custom Level<<Security-Internet << Internet Properties.
Another issue: Automatic Prompting foe file downloads in Custome Level under
Security for Internet in Internet Properties to remain Enabled?
So near, yet so far.. I have got all the help, Thanks Jan, lets just fix the
last bit!!
Raggy
"Jan Il" ने लिखा:
> Hi Raggy :-)
PapaDon
Having the exact same problem getting anything from ftp.download.com.
Tried all the tips and tricks you guys have talked about. Still
getting the small window in the upper left corner etc etc.
Running Norton personal firewall and virus. Disabled both. Dropped
internet options security to zilch, enabled everything I could.
Did NOT have this problem until I installed SP2.
Help???
--Papadon
Jan Il
> Hi Jan,
>
There are many things that can cause this problem, and finding the one key
to the solution seems to be a case by case ordeal, if it is not due to
hidden malware that SP2 outs when it is installed. As for the prompt, try
it checked or unchecked and see if it helps. Also, if you have any download
acceloraters or enhancers installed, unintsall them or disable them. Make
sure the firewall dispabled and the popup blocker. Also...go to
Tools>Internet Options>Security tab>for both Internet and Trusted Zones,
click the Defult level tab. Another thing to do, if you haven't tried it
already, uninstall the SP2 and see if that helps. If so, run a repair and
get the system back up to normal speed. Then try the SP2 install again.
Here is the best information I can find for this in regards to the
installation of SP2. Hopefully, there is a key in there I've overlooked
that will help.
I Can't Download Anything Since Installing XP Service Pack 2
http://www.tugvalleyoutdoors.com/xp_help.htm
Error message: "Internet Explorer cannot download a file"
http://support.microsoft.com/default.aspx?kbid=816868
It's also worth checking if you have a orphaned download handler entry in
the registry which is causing the behavior. Disable or uninstall any
download managers if you've installed any. To verify if there are any
remnant download hooks in the system, try the advice here:
http://windowsxp.mvps.org/ie/downloadmgrs.htm
Problems downloading
http://inetexplorer.mvps.org/answers_8.htm#downloading
Internet Explorer Cannot Download a File
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q816868
Not Prompted to Specify Download Folder for File
http://support.microsoft.com/?id=177976
also..
User setting:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\3]
AND:
System setting:
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\3]
DWORD: 1803
The value of DWORD 1803 should be 0, which means the ability to download is
enabled. A value of 3 means the ability to download is disabled.
Obligatory warning: editing the registry can lead to serious problems with
your operating system, so back it up before making any changes and be
careful!
Hope this helps :-)
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
>
> Raggy
>
Jan Il
See my last reply to Raggy and see if anything there will help. Also, try
uninstalling the SP2 and do a repair of IE and see if that helps. Then read
the information regarding SP2 before installing again and what changes may
need to be made to your system.
You may also have a hijacker or other malware on your system. In addition
to updating and running your AV, download, install and run the programs
below in Safe Mode with Hidden Files enabled. Some forms of malware can
replicate itself repeatedly if not removed properly, so even if you have
already run some programs, run them again according to the innformation
below. Follow all instructions carefully:
First, Clear the TIF's and empty the recycle bin:
http://www.mvps.org/winhelp2002/delcache.htm
(The TIF size should be set to 50-60 MB. Larger caches tend to be more prone
to trouble)
If so, then do the following:
WARNING>>>> Backup all documents and files before removing any spyware!!
How to properly scan for scumware (read first, if possible)
http://aumha.org/forum/viewtopic.php?t=5878
Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.
Most importantly, download install and run CWShredder here
http://www.majorgeeks.com/download3019.html
and this program, which searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".
Then download, install and immediately update these two programs before
running:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Download pocket killbox from Download pocket killbox from
http://www.thespykiller.co.uk/files/killbox.exe
and put it on the desktop where you can find it easily
Also download, install, and run HiJackThis - it is one of the very import
tools to clean your system of all scumware. Follow the instructions
carefully:
How to download and install HiJackThis: (it does not need to be updated)
http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for youPlease DO NOT post your log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.::
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files
http://snipurl.com/6rl8
Hope this helps :-)
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
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>
> --Papadon
>
Raggy
I am delighted & will thank you a Ton. I am not clear which one fixed it but
here are the reports on your suggestions in the previous psot:
I realized I had Adobe Download Manager-->uninstalled it. Inetrnet & Trusted
sites on security tab set to default level. Checked suggested registry entry
under current user & loacla machine-->>both DOWRD values 0.
Now I am able to download a larger no. of files successfully, all from the
same Downloasd.com, including from ftp.com.download! Hurrah!! Thanks once
again.
RAGGY
"Jan Il" ने लिखा:
> Hi Raggy :-)
Jan Il
> Hi Jan !!!!
>
> I am delighted & will thank you a Ton. I am not clear which one fixed it
> but
> here are the reports on your suggestions in the previous psot:
>
> I realized I had Adobe Download Manager-->uninstalled it. Inetrnet &
> Trusted
> sites on security tab set to default level. Checked suggested registry
> entry
> under current user & loacla machine-->>both DOWRD values 0.
>
> Now I am able to download a larger no. of files successfully, all from the
> same Downloasd.com, including from ftp.com.download! Hurrah!! Thanks once
> again.
Whew!!! You're very welcome! Great work, Raggy! I'm very glad to hear you
were able to get your problem resolved. Good job!
Thank you for posting back and letting us know what worked for you, and for
the benefit of other readers who might have a similar problem. :-)
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
>
> RAGGY