ActiveX's won't download in IE (no Info bar)
Lars-Erik Østerud
gotten this fixed: When accessing a site that need to download and
install an ActiveX (like ZoneAlarms spyware scanner and Microsoft
Update) I get an error that the ActiveX cannot be downloaded. I Do NOT
get the "Yellow warning line" (Info bar/Security band) in IE6 allowing
be to download the ActiveX. All security settings are OK (tried
lowering them too). In fact I NEVER see the yellow Info bar warnings.
Have talked to Microsoft in Norway as well. No solution so far.
Have one XP Pro home and on XP Pro system at work suffering from this.
Also have a system where it works OK, but can't find any differences.
One non-working system has ZoneAlarm, one have no firewall :-(
Both one working and one non-working have WebWasher (tried disabling)
Anyone got any idea at all what is wrong with IE and the Info bar?
Is there a way to reset the Info bar setting (reregister, reinstall)?
--
Lars-Erik - http://home.chello.no/~larse/ - ICQ 7297605
WinXP, Asus P4PE, 2.53 GHz, Asus V8420 (Ti4200), SB-Live!
Ottmar Freudenberger
>I know I have been asking about this before, but I still haven't
> gotten this fixed: When accessing a site that need to download and
> install an ActiveX (like ZoneAlarms spyware scanner and Microsoft
> Update) I get an error that the ActiveX cannot be downloaded. I Do NOT
> get the "Yellow warning line" (Info bar/Security band) in IE6 allowing
> be to download the ActiveX. All security settings are OK (tried
> lowering them too). In fact I NEVER see the yellow Info bar warnings.
That's happening after installing the October Patch Day updates,
especially KB896688 (MS05-052)? If true, try the following:
Download the file OLEfix.zip available here (it is a registry file
that origin from MS Support, and it has fixed the ActiveX problem
for several people, getting this problem after installing KB896688
and based on http://support.microsoft.com/kb/909889 - even before
the article has been released):
http://patch-info.de/IE/Downloads/OLEfix.zip
Extract it and double click the contained OLE_fix.reg file. Click Yes
on the dialog box that asks you if you are sure to add the information
in OLEfix.reg to the registry.
You may have to reboot your machine afterwards.
HTH,
Freudi
Lars-Erik Østerud
> That's happening after installing the October Patch Day updates,
> especially KB896688 (MS05-052)? If true, try the following:
Has been like this for a long time. And I'm getting sick of it.
It doesn't help turing off all security either (no prompting).
Seems like it doesn't even try downloading any ActivX'es.
And I can't find where this setting is (have tried to compare
registry with the laptop where ActiveX still can be downloaded).
BTW: If I download the ActiveX on the laptope where it is working,
and then copy it to the PC where I can't download it it works (had
to do this to make Windows Update work). So it's not anything that
stops the ActiveX from running, only stopping it from downloading.
> Download the file OLEfix.zip available here (it is a registry file
> that origin from MS Support, and it has fixed the ActiveX problem
> for several people, getting this problem after installing KB896688
> and based on http://support.microsoft.com/kb/909889 - even before
> the article has been released):
>
> http://patch-info.de/IE/Downloads/OLEfix.zip
Check it. Those settings where allready right in my system :-(
Ottmar Freudenberger
> Ottmar Freudenberger:
>
>> That's happening after installing the October Patch Day updates,
>> especially KB896688 (MS05-052)? If true, try the following:
>
> Has been like this for a long time.
More than six weeks?
> It doesn't help turing off all security either (no prompting).
> Seems like it doesn't even try downloading any ActivX'es.
Any group policies set? Does it work after *uninstalling* Zone
Alarm (don't forget to turn on Windows firewall after this and
before going online!) at least temporary?
Bye,
Freudi
Lars-Erik Østerud
> More than six weeks?
Yep, don't know exacly when. Noticed the problems when MS upgraded
their Update site and startet with the Genuine Validation Tool (until
then I hadn't had the need to download any ActiveX'es :-)
> Any group policies set? Does it work after *uninstalling* Zone
> Alarm (don't forget to turn on Windows firewall after this and
I have a router with a firewall too. If I uninstall ZA. Will I loose
all the program settings if I reinstall it again later? Or...?
Ottmar Freudenberger
> Ottmar Freudenberger:
>
>> More than six weeks?
>
> Yep, don't know exacly when.
Okay, then it's definitly not KB896688 :-)
>> Any group policies set? Does it work after *uninstalling* Zone
>> Alarm (don't forget to turn on Windows firewall after this and
>
> I have a router with a firewall too. If I uninstall ZA. Will I loose
> all the program settings if I reinstall it again later?
Sorry, since I don't use any Personal Firewall Software aside the
Windows Firewall although my machines are sitting behind a router
too, I can't answer that question. I would assume that the settings
will be kept (maybe there's a an option to while uninstalling ZA),
but I'm simply not sure. You may also try to disable *all* "Web Bugs"
options in ZA.
Bye,
Freudi
Lars-Erik Østerud
> Sorry, since I don't use any Personal Firewall Software aside the
> Windows Firewall although my machines are sitting behind a router
Tried uninstalling. Didn't help (but I got a cleanup :-)
No a surprise since the PC at work does not have any firewall.
And that doesn't download ActiveX'es either :-(
So it's got to be something else. But what?
What could prevent ActiveX'es from even trying to download.
Lars-Erik Østerud
Found an article on the same problem on the net, but it was one of
those "pay to see the answer" sites, and I really don't want to pay
(if someone is registered here, maybe they can read the answer :-)
http://www.experts-exchange.com/Operating_Systems/Q_21631785.html
Don Varnau
Re: http://www.experts-exchange.com/Operating_Systems/Q_21631785.html
Scroll down the page ;-)
You should be able to disable ZoneAlarm at startup from MSCONFIG> Startup or
Services. This should not change any ZA settings.
Don
[MS MVP- IE]
"Lars-Erik Østerud" <.@.> wrote in message
news:at5hf.1351$zc1.818@amstwist00...
Ottmar Freudenberger
> Ottmar Freudenberger:
>
>> Sorry, since I don't use any Personal Firewall Software aside the
>> Windows Firewall although my machines are sitting behind a router
>
> Tried uninstalling. Didn't help (but I got a cleanup :-)
Hm. Does your AV scanner offer any "Web bugs" features/options?
What about group policies?
> No a surprise since the PC at work does not have any firewall.
> And that doesn't download ActiveX'es either :-(
You've tried the OLEfix on that machine too with no avail?
Or did that machine ran into the same problem at the same time
like your other machine?
Bye,
Freudi
Lars-Erik Østerud
> Hm. Does your AV scanner offer any "Web bugs" features/options?
Nope, besides I tried disabling it. WebWasher has that feature, but I
disabled that too (disabled everything to be sure). And I use
WebWasher on the PC that works with the same settings anyway (and the
Information bar DID work on the two other computers easlier as well).
> What about group policies?
What should I look for?
> You've tried the OLEfix on that machine too with no avail?
Not yet. I try all fixes on that one as well to be sure.
> Or did that machine ran into the same problem at the same time
> like your other machine?
Good question. I don't know. Only thing those machines have in common
is that they both where upgraded to XP from 98SE, and then later to XP
SP2 (so there might be a change that the ActiveX downloads have NEVER
worked after upgrading to SP2, but I remember seeing the Information
Bar, but that is shown for other thing too, right....)
Strange thing is that some thing that should show as a Information Bar
shows as dialog boxes (like before SP2). Don't ask why. Have tried
reinstalling XP SP2, but that didn't fix anything at all :-(
MS lacks a good check and repair tool for Windows and MSIE
Lars-Erik Østerud
> Re: http://www.experts-exchange.com/Operating_Systems/Q_21631785.html
> Scroll down the page ;-)
Hey :-) But that didn't work on some of the other articles.
And I could swear that didn't work yesterday (or I was tired).
Does it have to do with if your are redirected from somewere.
Try to view the articles at these two URLs now w/o luck:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21312972.html
http://www.experts-exchange.com/Web/Q_21592102.html
(maybe I clear all caches and cookies and try them after that :-)
> You should be able to disable ZoneAlarm at startup from MSCONFIG> Startup or
> Services. This should not change any ZA settings.
Didn't help. Also ZA is not installed on the PC at work with same
problem.
Lars-Erik Østerud
> Re: http://www.experts-exchange.com/Operating_Systems/Q_21631785.html
> Scroll down the page ;-)
Hey :-) But that didn't work on some of the other articles.
And I could swear that didn't work yesterday (or I was tired).
Added: Even the first one didn't work when I tried once more.
Seems like the solution is only showed one the first visit, or?
Lars-Erik Østerud
>
> Does it have to do with if your are redirected from somewere.
> Try to view the articles at these two URLs now w/o luck:
>
> http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21312972.html
> http://www.experts-exchange.com/Web/Q_21592102.html
>
> (maybe I clear all caches and cookies and try them after that :-)
That worked for all of them, BUT none of the fixes there helped
either. Even tried adding the server with the ActiveX to the Trusted
Zone (then the Information Bar should not appear at all, right) but
the message still says that "Could not install ActiveX" :-(
And no matter what I do (reregistering DLLs, checking registry
settings, changing security setting, group settings etc) I still can't
get that Information Bar to show when an ActiveX is to be downloaded
(but since it is not downloaded with zone=Trusted I guess the
Information bar is not the problem - ActiveX is blocked otherwhere)
On tip mentioned a "XP repair install" but how big a mess-up is that
(will much of my system look, setup etc by reset to standard XP)?
And how do I initiate a repair install...
Added "microsoft.public.windowsupdate" to the list, since I have
noticed that most people get into this error when using Windows Update
(because they then can't install and run MS own update ActiveX :-)
--
Lars-Erik - http://home.chello.no/~larse/ - ICQ 7297605
Torgeir Bakken (MVP)
See if this helps:
Download the file OLEfix.zip available here (it is a registry file
that origin from MS Support, and it has fixed ActiveX problems
for several people, getting this problem after installing KB896688):
http://patch-info.de/IE/Downloads/OLEfix.zip
Extract it and double click the contained OLEfix.reg file. Click Yes
on the dialog box that asks you if you are sure to add the information
in OLEfix.reg to the registry.
You may have to reboot your machine afterwards.
More about this issue here:
http://support.microsoft.com/kb/909889
Lars-Erik Østerud wrote:
> That worked for all of them, BUT none of the fixes there helped
> either. Even tried adding the server with the ActiveX to the Trusted
> Zone (then the Information Bar should not appear at all, right) but
> the message still says that "Could not install ActiveX" :-(
>
> And no matter what I do (reregistering DLLs, checking registry
> settings, changing security setting, group settings etc) I still can't
> get that Information Bar to show when an ActiveX is to be downloaded
> (but since it is not downloaded with zone=Trusted I guess the
> Information bar is not the problem - ActiveX is blocked otherwhere)
>
> On tip mentioned a "XP repair install" but how big a mess-up is that
> (will much of my system look, setup etc by reset to standard XP)?
>
> And how do I initiate a repair install...
>
> Added "microsoft.public.windowsupdate" to the list, since I have
> noticed that most people get into this error when using Windows Update
> (because they then can't install and run MS own update ActiveX :-)
--
torgeir, Microsoft MVP Scripting, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx
Lars-Erik Østerud
> See if this helps:
Didn't, tried and manually checked that allready :-(
I'm getting really pissed with MS. I have spend hours on this, trying
all fixes they have, and all fixes I have found on the net (MS support
only come up with the obvious ones that I have allreday tried, or
tells me that "you have to reinstall XP".
Why don't MS have a real tool for repairing settings like this?
Not even reinstalling XP SP2 helped. And I can't find a "standalone"
install package for IE6 (then I would try to reinstall that as well)
I tend to think this is a IE6 problem. Because ActiveX is not
downloaded even when the site is in the Trusted Zone (then the
Information Band for SP2 should be displayed at all, right).
It's something somwhere (file or setting) that prevents ActiveX'es
from downloading, but I can't find what (is there a way to debug this,
to where it stops, if it tries to get the ActiveX, or don't request it
at all, how far the process goes before it's block, and so on...)
Some say an XP repair install will help, but how do I start that,
and will that mess up many settings and installed stuff, or...?
> > That worked for all of them, BUT none of the fixes there helped
> > either. Even tried adding the server with the ActiveX to the Trusted
> > Zone (then the Information Bar should not appear at all, right) but
> > the message still says that "Could not install ActiveX" :-(
> >
> > And no matter what I do (reregistering DLLs, checking registry
> > settings, changing security setting, group settings etc) I still can't
> > get that Information Bar to show when an ActiveX is to be downloaded
> > (but since it is not downloaded with zone=Trusted I guess the
> > Information bar is not the problem - ActiveX is blocked otherwhere)
> >
> > On tip mentioned a "XP repair install" but how big a mess-up is that
> > (will much of my system look, setup etc by reset to standard XP)?
> >
> > And how do I initiate a repair install...
> >
> > Added "microsoft.public.windowsupdate" to the list, since I have
> > noticed that most people get into this error when using Windows Update
> > (because they then can't install and run MS own update ActiveX :-)
--
Torgeir Bakken (MVP)
> Didn't, tried and manually checked that allready :-(
>
> I'm getting really pissed with MS. I have spend hours on this, trying
> all fixes they have, and all fixes I have found on the net (MS support
> only come up with the obvious ones that I have allreday tried, or
> tells me that "you have to reinstall XP".
>
> Why don't MS have a real tool for repairing settings like this?
> Not even reinstalling XP SP2 helped. And I can't find a "standalone"
> install package for IE6 (then I would try to reinstall that as well)
>
> I tend to think this is a IE6 problem. Because ActiveX is not
> downloaded even when the site is in the Trusted Zone (then the
> Information Band for SP2 should be displayed at all, right).
>
> It's something somwhere (file or setting) that prevents ActiveX'es
> from downloading, but I can't find what (is there a way to debug this,
> to where it stops, if it tries to get the ActiveX, or don't request it
> at all, how far the process goes before it's block, and so on...)
>
> Some say an XP repair install will help, but how do I start that,
> and will that mess up many settings and installed stuff, or...?
Normally it should not mess up any settings and installed stuff,
more here:
How to perform an in-place upgrade (reinstallation) of Windows XP:
http://support.microsoft.com/kb/315341
Be sure to use an OS CD that includes SP2 (slipstreamed in).
If SP2 is not included in your OS CD, I suggest you slipstream
SP2 into your OS CD.
Use AutoStreamer or nLite to make the process pretty easy.
AutoStreamer:
Create a Slip Stream version of Windows XP
http://www.webtree.ca/windowsxp/slipstream.htm
nLite:
Universal Windows Slipstreaming and Bootable CD Guide
http://www.msfn.org/articles.php?action=show&showarticle=49
PA Bear
to an appropriate forum for review by an expert, Lars-Erik.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30, or
other appropriate forums for expert analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
Marcus
Marcus
"Lars-Erik Østerud" <.@.> wrote in message
news:INohf.1392$zc1.1234@amstwist00...
Lars-Erik Østerud
> If SP2 is not included in your OS CD, I suggest you slipstream
> SP2 into your OS CD.
Didn't work :-/ Tried doing that at work and the installation then
crashes (isn't it possible to slip-stream with a SelectCD as source).
tried several tools for slip streaming (including your choice).
But are you saying "repair install" will remove SP2 (that's good as I
need to do that to reinstall IE6 - so MS Norway says - and I haven't
been able to do that as the SP2 uninstall information is missing)?
Lars-Erik Østerud
> Run a thorough check for hijackware, including posting your HijackThis log
> to an appropriate forum for review by an expert, Lars-Erik.
Reguallery use both Spybot S&D, AdAware, Microsoft Anti-Spyware and
XsoftSpy. No one reports anything strange. What should I look for?
Ottmar Freudenberger
> Ottmar Freudenberger:
>
>> Hm. Does your AV scanner offer any "Web bugs" features/options?
>
> Nope, besides I tried disabling it.
Did you tried it with having the AV scanner uninstalled - at least
for test purposes?
> WebWasher has that feature, but I disabled that too (disabled
> everything to be sure).
The same here: try uninstalling WebWasher temporary.
>> What about group policies?
>
> What should I look for?
Administrative Templates\Windows Components\Internet Explorer\
Internet Control Panel\Security Page\Internet Zone
Administrative Templates\Windows Components\Internet Explorer\
Internet Control Panel\Security Page\Locked-Down Internet Zone
"Run ActiveX controls and plugins"
Administrative Templates\Windows Components\Internet Explorer\
Security Features\Add-on Management
Registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
\Policies\Ext\CLSID
Bye,
Freudi
Lars-Erik Østerud
> How to perform an in-place upgrade (reinstallation) of Windows XP:
> http://support.microsoft.com/kb/315341
What happends on a computer with dual-boot (Win98se on first
partition, WinXP on 2nd). Will XP mess-up the MBR so that the dual
boot will be destroyed, or will it only touch the partition with XP.
Or must I do things (disable the Win98 partation while repairing)
Lars-Erik Østerud
> Did you tried it with having the AV scanner uninstalled - at least
> for test purposes?
Yep, and the one PC doesn't have the same AV (and the third PC that
works OK does have the same AV with same setting as the 2nd :-)
> The same here: try uninstalling WebWasher temporary.
Yep, on both PCs not working (3rd working PC also has WebWasher).
> Administrative Templates\Windows Components\Internet Explorer\
> Internet Control Panel\Security Page\Internet Zone
> Administrative Templates\Windows Components\Internet Explorer\
> Internet Control Panel\Security Page\Locked-Down Internet Zone
> "Run ActiveX controls and plugins"
>
> Administrative Templates\Windows Components\Internet Explorer\
> Security Features\Add-on Management
>
> Registry:
> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
> \Policies\Ext\CLSID
What values should be here (found no differences from the working PC)
Also I tried reinstalling SP2. That didn't help either.
Haven't done a "repair install" yet. Need to find out what to do with
my dual-boot first (so XP setup doesn't mess up my Win98 partition).
Ottmar Freudenberger
>> Did you tried it with having the AV scanner uninstalled - at least
>> for test purposes?
>
> Yep, and the one PC doesn't have the same AV (and the third PC that
> works OK does have the same AV with same setting as the 2nd :-)
So you did uninstall the AV scanner?
>> The same here: try uninstalling WebWasher temporary.
>
> Yep, on both PCs not working (3rd working PC also has WebWasher).
Uninstalled?
>> Administrative Templates\Windows Components\Internet Explorer\
>> Internet Control Panel\Security Page\Internet Zone
>> Administrative Templates\Windows Components\Internet Explorer\
>> Internet Control Panel\Security Page\Locked-Down Internet Zone
>> "Run ActiveX controls and plugins"
>>
>> Administrative Templates\Windows Components\Internet Explorer\
>> Security Features\Add-on Management
>>
>> Registry:
>> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
>> \Policies\Ext\CLSID
>
> What values should be here
For the Group Policies "not configured" and the registry key
shouldn't even exist if you don't use Group Policies.
> Also I tried reinstalling SP2. That didn't help either.
That won't help if the applications running in the background
causing the problem nor does it help if the registry/a GRPOL
is responsible for the problems you ran into.
BTW:
You've tried resetting the values for the Internet zone already,
didn't you? Does ActiveX work if you put a site into the Trusted
Sites zone?
Bye,
Freudi
Lars-Erik Østerud
> > Yep, and the one PC doesn't have the same AV (and the third PC that
> > works OK does have the same AV with same setting as the 2nd :-)
>
> So you did uninstall the AV scanner?
Removed from system. No hooks to the OS. On the computer with avast!
On the other I can't do that (job PC where AV can't be uninstalled,
but again disabled, and on the other job PC with same AV things work)
> > Yep, on both PCs not working (3rd working PC also has WebWasher).
>
> Uninstalled?
On both non-working (on the working one WW is also installed btw).
> For the Group Policies "not configured" and the registry key
> shouldn't even exist if you don't use Group Policies.
That is right for all 3 systems.
> That won't help if the applications running in the background
> causing the problem nor does it help if the registry/a GRPOL
> is responsible for the problems you ran into.
All processes I can stop is stopped. What services/programs could
affect the download of ActiveX'es (the strange thing is that it is
only the download - if I copy the ActiveX'es from the working computer
they do run and work, IE just doesn't even try to download them :-)
> You've tried resetting the values for the Internet zone already,
> didn't you? Does ActiveX work if you put a site into the Trusted
> Sites zone?
ActiveX'es run IF I copy them from another PC (that have downloaded
them). Had to do this to make Windows Update work at all :-/
The problem seems to be that IE doesn't try to download them. Not even
when the site is in the trusted zone. No Information bar, but that
might just be because IE6 doesn't try to download the ActiveX.
So what could "stop" IE6 from trying to download ActiveX'es. What
should I look for (registry and other things). Have removed AV, ZA and
WebWasher and that didn't help. Where else should I look?
Lars-Erik Østerud
> I tried all the posible solutions without get the solution.
The strange thing here is that the ActiveXes them selves do work.
If I copy them from a computer that have downloaded them OK.
Had to do this with Windows Update and Genuine Windows Auth.
So the problem here is the download. Internet Explorer seems not to
even try to download any new ActiveXes. Not even if the site is added
to "Trusted sites" or the settings for "Internet" is set wide open.
So I don't think it has antything to do with either the execution of
ActiveXes NOT the missing Information Bar (last one is missings just
because IE is not even trying to download any ActiveXes at all).
But WHY is it not trying to download them. Argggghhhh. :-/
Robert Aldwinckle
news:7U2hf.1335$zc1.878@amstwist00
...
> Has been like this for a long time. And I'm getting sick of it.
> It doesn't help turing off all security either (no prompting).
Instead of "no prompting" have you tried maximal prompting?
E.g. using Security tab, Custom Level... Security Settings dialog
change all settings which are currently Enable (green dot)
to Prompt. E.g. essentially type P, look for green dot beside Enable
and press Spacebar; repeat to end of options. Do that on both
systems, the one which works properly and the one which is failing.
Open the problem page on both systems, taking note of the number
and sequence of prompts. Compare results. If necessary,
you can do exactly the same thing with the Advanced Privacy Settings
dialog to ensure you are getting prompts for accepting Cookies too.
Even better if you have a script debugger would be tracing the scripts
as they are encountered. Unfortunately I haven't found a way just
to *record* the traced execution so that analysis can get a bit tedious.
> Seems like it doesn't even try downloading any ActivX'es.
> And I can't find where this setting is (have tried to compare
> registry with the laptop where ActiveX still can be downloaded).
Reminds me of trying to debug why I can't use the the Windows Update
Catalog--keep getting Administrators Only symptom and there is no
attempt as far as I can see to even check properly.
However, "compare registry" may not be the most effective way to do
such a comparison. What I would do is use RegMon and FileMon
and compare their traces on the two cases. To try to make the analysis
manageable you could start by using some fairly restrictive filtering,
e.g perhaps just checking to see which .dlls are being referenced.
Another thing to be aware of is that FileMon may only show you accesses
of the .dlls being loaded, so to be sure that you are capturing all such accesses
you probably will want to start the traces before any iexplore.exe is running.
If you have a specific scenario to trace others could try tracing it too
and see what common clues they come up with for it. E.g. if your
list of .dlls being loaded is different from their list that could be used
as a signal to see if that .dll is registerable and if so try re-registering it.
Etc.
HTH
Robert Aldwinckle
---
PA Bear
When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30, or
other appropriate forums for expert analysis, not here.**
--
~PA Bear
TomChrisTighe
I have the same problem. I am following all the advise you have been
getting, but also cannot find a solution. Please let me know if you find
something that works.
Tom
"Lars-Erik Xsterud" wrote:
> I know I have been asking about this before, but I still haven't
> gotten this fixed: When accessing a site that need to download and
> install an ActiveX (like ZoneAlarms spyware scanner and Microsoft
> Update) I get an error that the ActiveX cannot be downloaded. I Do NOT
> get the "Yellow warning line" (Info bar/Security band) in IE6 allowing
> be to download the ActiveX. All security settings are OK (tried
> lowering them too). In fact I NEVER see the yellow Info bar warnings.
>
> Have talked to Microsoft in Norway as well. No solution so far.
> Have one XP Pro home and on XP Pro system at work suffering from this.
> Also have a system where it works OK, but can't find any differences.
>
> One non-working system has ZoneAlarm, one have no firewall :-(
> Both one working and one non-working have WebWasher (tried disabling)
>
> Anyone got any idea at all what is wrong with IE and the Info bar?
>
> Is there a way to reset the Info bar setting (reregister, reinstall)?
> --
> Lars-Erik - http://home.chello.no/~larse/ - ICQ 7297605
Lars-Erik Østerud
with XP SP2 setup, and things work there (all setting the same
otherwise), AND I was wondering if anyone now what DLL's could affect
the ActiveX download. If you have any idea I could compare with the
new PC to see if there is any missing or wrong version DLL's...
Rob Parsons
There are a number of reasons why an ActiveX control will not be installed.
There is a Group Policy that restricts certain controls (gpedit.msc).
There is also a listing that is updated from MS so one of your puters may be
missing a security update from MS.
Here is a link to a free-ware tool to list your ActiveX Compatibility values
for IE
http://www.nirsoft.net/utils/acm.html
"Lars-Erik Østerud" <.@.> wrote in message
news:ORXkf.1783$zc1.1608@amstwist00...
PA Bear
ActiveX controls may not load as expected in Internet Explorer due to
defense in depth changes introduced in cumulative security update 896688
(MS05-052): http://support.microsoft.com/Default.aspx?kbid=909889
A Web page that contains a custom ActiveX control may not load as expected
in Internet Explorer due to defense in depth changes introduced in
cumulative security update 896688 (MS05-052):
http://support.microsoft.com/Default.aspx?kbid=909738
The fix detailed in 909889 involving the Registry and OLE32.DLL is available
at http://patch-info.de/IE/Downloads/OLEfix.zip and
http://www.dougknox.com/xp/utils/kb896688_fix.zip (a small VB app that
checks the 4 values and offers a repair option if any of them are
incorrect).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
Lars-Erik Østerud
> There are a number of reasons why an ActiveX control will not be installed.
> There is a Group Policy that restricts certain controls (gpedit.msc).
Checked and compared with working PCs. No restrictions found.
> There is also a listing that is updated from MS so one of your puters may be
> missing a security update from MS.
All updates installed on both.
> Here is a link to a free-ware tool to list your ActiveX Compatibility values
> for IE
>
> http://www.nirsoft.net/utils/acm.html
Can I use this to compare the settings on the two systems working with
the two systems not working to look for any differences?
I still can see why this happened. The 4 system are otherwise equal
(same programs, same settings, same tweaks and other stuff as well)
Lars-Erik Østerud
> Here is a link to a free-ware tool to list your ActiveX Compatibility values
> for IE
>
> http://www.nirsoft.net/utils/acm.html
Exacly the same ActiveX'es were enabled on both systems.
Found one file with different version (Microsoft Forms DLL, FM20.DLL)
Don't know what that does, but can copy from the working to the
non-working...
And again, all ActiveX'es work if I copy them to the machine, it's
just downloading them that does not work - doesn't even try dl'ing :-(
Lars-Erik Østerud
> ActiveX controls may not load as expected in Internet Explorer due to
> defense in depth changes introduced in cumulative security update 896688
> (MS05-052): http://support.microsoft.com/Default.aspx?kbid=909889
Problem is not loading them. If I copy from a PC that downloads
ActivX'es they work (had to do this with WindowsUpdate to make it
work). Problem is when accessing a web-site where a new ActiveX should
be downloaded. It is not. I don't even think it tries. Even when the
site is in "Trusted" and all settings lowered it doesn't get it :-(
And I find no policies or registry entries (have checked all I know of
that can restrict download, and compared to the working system).
Also have tried all patches suggesten here and from Microsoft Norway.
(of, if only someone had a list of DLLs and regsitry entries that are
used in the process of downloading ActiveX, but not even Microsoft
sould get that they said - but obviously someone must know this :-)
Rob Parsons
Exactly what do you want to do? Are you a developer trying to embed your own
ActiveX in a web page?? It won't upgrade with your new version?
Here is a msdn article about packaging activeX
http://msdn.microsoft.com/library/default.asp?url=/workshop/components/activex/packaging.asp
"Lars-Erik Østerud" <.@.> wrote in message
news:L51lf.1794$zc1.692@amstwist00...
Lars-Erik Østerud
> Exactly what do you want to do? Are you a developer trying to embed your own
> ActiveX in a web page?? It won't upgrade with your new version?
No, two of my PCs (at work and home) just won't download new ActiveX
components from any web-site anymore (had to copy the WindowsUpdate
ActiveX from another system to even keep my system updated).
ActiveX'es run OK, IE6 just don't want to download new ones from
web-sites. Not even if all security settings are lowest or if the site
is in the Trusted zone. No questions, no download, no error message
(except from the web pages that complain because the isn't there).
And I think I have tried everything now (both suggestion from news,
and from Microsoft Norway), but nothing helps (and MS just wants me to
reinstall XP).
But I still this must be a case of one or more DLLs or registry
settings missing or beeing corrupt, but NO ONE seems to know what DLLs
or registry entries that could cause this malfunction in IE6 :-(
Robert Aldwinckle
news:fQglf.1820$zc1.1298@amstwist00
...
> And I think I have tried everything now (both suggestion from news,
> and from Microsoft Norway), but nothing helps (and MS just wants me to
> reinstall XP).
I haven't seen a response to my suggestions to you for how you could
diagnose this.
>
> But I still this must be a case of one or more DLLs or registry
> settings missing or beeing corrupt, but NO ONE seems to know what DLLs
> or registry entries that could cause this malfunction in IE6 :-(
Perhaps not but I told you how I would try to find out and I requested
minimally that you give us a specific example to work on.
Robert
---
Lars-Erik Østerud
> I haven't seen a response to my suggestions to you for how you could
> diagnose this.
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?pg=3&p=1&tid=20959062-2828-4be9-b467-1a5b44fec95b&dg=microsoft.public.windows.inetexplorer.ie6.browser&lang=en&cr=US&sloc=en-us
Strange, maybe my newsserver missed that. I try and see.
> Perhaps not but I told you how I would try to find out and I requested
> minimally that you give us a specific example to work on.
I use the Free spyware scanner in the ZoneAlarm (free version)
download page. It gives (or should give) a "Info bar alert" Could use
Windows Update as well, but since I needed that I copied that ActiveX
from a working system, and then I doesn't try do download it again :-)
Lars-Erik Østerud
> I haven't seen a response to my suggestions to you for how you could
> diagnose this.
Working PC: All Security setting set to "Prompt", execpt "Automatic
prompting for ActiveX" which is set to "Disable".
URL:
http://www.zonelabs.com/store/content/promotions/spywarescanner/scanner.jsp?dc=12bms&ctry=&lang=no
Dialog box: Scripts are usually safe. Do you want to allow scripts to
run? Answer: Yes
Dialog box: Do you want to allow software such as ActiveX controls and
plug-ins to run? Answer: Yes
Info Bar: This site might require the following ActiveX control:
'Integrity security scanner' from 'Check Point Software Technologies
Inc'. Click here to install... Answer: Close Info Bar (else it will
download, and I can't test anymore on that working PC :-)
Web page message: Error: You cannot access this page..... (this
obviously since I refused ActiveX download :-)
Non-working-PC: All Security setting set to "Prompt", execpt
"Automatic prompting for ActiveX" which is set to "Disable".
URL:
http://www.zonelabs.com/store/content/promotions/spywarescanner/scanner.jsp?dc=12bms&ctry=&lang=no
Dialog box: Scripts are usually safe. Do you want to allow scripts to
run? Answer: Yes
Dialog box: Do you want to allow software such as ActiveX controls and
plug-ins to run? Answer: Yes
Web page message: Error: You cannot access this page..... (this
obviously since I refused ActiveX download :-)
So again, doesn't seem like it tries to download the ActiveX even if I
answer yes. There is no Info Bar, just the error messge from the page
that the ActiveX was not downloaded. Also I tried with "Trusted" and
with "Automatic prompting" as well. Still no Info bar (but the info
bar works, it appears if I open a web-page with a script or similar
from my local disk, so that doesn't seem to be the problem).
So question remains: Why doesn't IE download ActiveX'es one these to
system, and what causes this (DLL, registry entry, or whatever?)
Robert Aldwinckle
...
> Non-working-PC: All Security setting set to "Prompt", except
> "Automatic prompting for ActiveX" which is set to "Disable".
>
> URL:
> http://www.zonelabs.com/store/content/promotions/spywarescanner/scanner.jsp?dc=12bms&ctry=&lang=no
> There is no Info Bar, just the error messge from the page
> that the ActiveX was not downloaded.
Very good. I understand your problem symptom much more clearly now.
Did you also try my suggestion to trace .dll accesses using FileMon?
In fact, what I just did was trace all iexplore entries and highlighted .dll
entries. This gives clear evidence of when the Information bar is shown
by this entry:
0.00594433 iexplore.exe:3576 QUERY INFORMATION F:\WINDOWS\media\Windows XP Information Bar.wav SUCCESS Attributes: N
and just before that I saw (highlighted) lines such as:
0.00949478 iexplore.exe:3576 READ F:\WINDOWS\system32\xpsp2res.dll SUCCESS Offset: 2687488 Length: 16384
0.01665882 iexplore.exe:3576 READ F:\WINDOWS\system32\ieframe.dll SUCCESS Offset: 2536960 Length: 16384
DependencyWalker shows that ieframe.dll has both entry points
DllRegisterServer and DllInstall. So you could try
regsvr32 /i ieframe.dll
to see if some bits in the registry need refreshing for its use.
The trace shows other .dlls being accessed in the same breakpoint.
What I would do with them is at least check that you are using the
same versions on both machines.
Other than that I hope you can get some more clues by comparing
FileMon and RegMon traces of your two cases. BTW I find it useful
to wait at least 5 seconds between prompts and after all trace activity
has subsided. E.g. that way I can record which sets of lines each
breakpoint contains. Etc.
Good luck
Robert
---
Lars-Erik Østerud
> Did you also try my suggestion to trace .dll accesses using FileMon?
Do you have a link to that again, then I'll try on both system to see.
> 0.00949478 iexplore.exe:3576 READ F:\WINDOWS\system32\xpsp2res.dll SUCCESS Offset: 2687488 Length: 16384
> 0.01665882 iexplore.exe:3576 READ F:\WINDOWS\system32\ieframe.dll SUCCESS Offset: 2536960 Length: 16384
>
> DependencyWalker shows that ieframe.dll has both entry points
> DllRegisterServer and DllInstall. So you could try
>
> regsvr32 /i ieframe.dll
>
> to see if some bits in the registry need refreshing for its use.
I could try regsvr32 on all DLL's you suggest :-)
Lars-Erik Østerud
> regsvr32 /i ieframe.dll
This file is not on the disk on neihter the working nor the
non-working :-) Tried regsvr32 on all other "ie*.dll" files
That disn't help. So I'll try to scan more later...
PA Bear
> Strange, maybe my newsserver missed that. I try and see.
Use the MS newsserver instead to access the MS newsgroups, Lars-Erik: No
subscription/password, messages appear within minutes and are kept available
on the server for a minimum of 90 days. Many other servers infrequently
sync with the MS server and remove messages after 24 hours or less.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Robert Aldwinckle
> Robert Aldwinckle:
>
>> regsvr32 /i ieframe.dll
>
> This file is not on the disk on neihter the working nor the
> non-working :-) Tried regsvr32 on all other "ie*.dll" files
>
> That disn't help. So I'll try to scan more later...
Oops. I'm actually using IE7b1 and didn't realize that that must be
a new module.
Perhaps somebody else who is using IE6sp2 can help you using
the same technique.
BTW in case you haven't found it yet FileMon is freeware from
SysInternals.
Good luck
Robert
---
trf
everthing u have let me no if u get it fixed
Alan
of the additional "Kill Bit" elements in MS05-052. Buried in the text of
this bulletin is a list of dll files that have the CLSD Kill Bit modified in
the registry. This is over and above what is carried out in MS05-038. It may
be worth checking to see if any entry is corrupt and not restored to its old
value when uninstalling MS05-052.
I don't profess to fully understand what the Kill Bit does. However, looking
at KB909889 and 909738 does make interesting reading and may help.
I am not saying that this may cure your problems but I don't think anyone
has mentioned this before, so I thought I would raise it just in case.
Alan
"Lars-Erik Řsterud" <.@.> wrote in message
Lars-Erik Østerud
> Use the MS newsserver instead to access the MS newsgroups, Lars-Erik: No
> subscription/password, messages appear within minutes and are kept available
I use both, poll both my local and MS server (Agent 3.1 can do that
now, jippi :-)
wtf
did anyone already suggest this:
- Log on to your machine as Administrator and chose as domain your
local machine. DO NOT chose your enterprise domain!
- Visit the website in question and see if that changes anything
- Also make sure, that the domain administrators password and the
password for your local machine's administrators account match
regards
H. Eberhard
B&E Consulting
Germany
NathanSm
REGEDIT4
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
@="ClassMoniker"
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\InprocServer32]
@="ole32.dll"
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\ProgID]
@="clsid"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
@="{0000031A-0000-0000-C000-000000000046}"
then click File > Save As...
In the Save in: dropdownn box, select your desktop.
Name the file repair_kb896688.reg
and choose the Save as type: to be All Files.
Close notepad and then navigate to your desktop. Double click the file and
allow the information to be added to your registry.
We have been forced to deploy this on almost every computer in our network.
Without these regedits active x doesn't seem to work almost everywhere.
Windows update doesn't work, OWA doesn't work, control panel doesn't work
etc....
As with all registry edits...the standard warnings apply...don't do it if
you have no idea what you are doing, always make a backup etc....
"Lars-Erik Xsterud" wrote:
> > > Re: http://www.experts-exchange.com/Operating_Systems/Q_21631785.html
> >
> > Does it have to do with if your are redirected from somewere.
> > Try to view the articles at these two URLs now w/o luck:
> >
> > http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21312972.html
> > http://www.experts-exchange.com/Web/Q_21592102.html
> >
> > (maybe I clear all caches and cookies and try them after that :-)
>
> That worked for all of them, BUT none of the fixes there helped
> either. Even tried adding the server with the ActiveX to the Trusted
> Zone (then the Information Bar should not appear at all, right) but
> the message still says that "Could not install ActiveX" :-(
>
> And no matter what I do (reregistering DLLs, checking registry
> settings, changing security setting, group settings etc) I still can't
> get that Information Bar to show when an ActiveX is to be downloaded
> (but since it is not downloaded with zone=Trusted I guess the
> Information bar is not the problem - ActiveX is blocked otherwhere)
>
> On tip mentioned a "XP repair install" but how big a mess-up is that
> (will much of my system look, setup etc by reset to standard XP)?
>
> And how do I initiate a repair install...
>
> Added "microsoft.public.windowsupdate" to the list, since I have
> noticed that most people get into this error when using Windows Update
> (because they then can't install and run MS own update ActiveX :-)
> --
> Lars-Erik - http://home.chello.no/~larse/ - ICQ 7297605
caps620
if anything ever worked.
wyr...@gmail.com
OS: Windows 98 SE
Browser: IE SP1 6.0.2800.1106
When I go to a page that tries to install an ActiveX component, the
component downloads (the browser requests the file) but does not
install. I get no security warning asking me if I wish to install, and
like you, all of my security settings are set to Prompt or Allow.
At first, I didn't realize this was a problem, and it first cropped up
while trying to install Flash 8 after a fresh install of Windows. Flash
wouldn't install using the website. Fortunately, they had a manual EXE
installer.
Later on, I had to install the MSN Music Assistant to re-acquire the
licenses to purchased music. It wouldn't install.
Microsoft's MSN Music people tried to help, but without success, and
eventually foisted me off onto a pay-to-call service. I can't afford
that (does MS think everyone is made of money or something?) so I'm
looking online for help.
I tried the ActiveX Compatibility Manager noted earlier in this thread,
but though a number of entries are disabled, the two I thought looked
most promising (ActiveX Plugin and ActiveX Upload Manager) didn't help
once enabled.
I have no idea what to try now. I'm also interested as to whether this
got resolved.
-Wyrenth
zorax2
and continue to have the exact problem described. I've tried everything and
can't get ActiveX to download programs properly. Help please!!!
Wyrenth
Microsoft's updates from the Windows Update site is to blame?
-Wyrenth
zorax2
Update to download the patches. I had no other anti-virus or other software
running. There is nothing that should have interfered with this.
I've tried the registry fix identified in KB909889, add sites to trusted
sites and anything else I can think of with no luck. Among the sites
requiring ActiveX that no longer work are: Office Update, Adobe Macromedia
Flash 8, McAfee Antivirus, McAfee MVT, etc.
I've looked everywhere for a fix with no luck. It looks like this has been
going on since November. With W98SE support ending soon - what am I to try
now??
zorax2
and the OS several times there was no resolution until I reinstalled WITHOUT
applying the April MS06-013 (kb912812) Cumulative Security Updated for IE6
SP1. All ActiveX controls work fine as long as I do not apply this critical
update.
I found this information at Microsoft in the Tech Notes:
"Yes, this security update contains the Internet Explorer Active X update
previously released and discussed in Microsoft Knowledge Base Article 912945.
To help enterprise customers who need more time to prepare for the ActiveX
update discussed in Microsoft Knowledge Base Article 912945, Microsoft is
releasing a Compatibility Patch. As soon as it is deployed, the Compatibility
Patch will temporarily return Internet Explorer to the previous functionality
for handling ActiveX controls. This Compatibility Patch will function until
an Internet Explorer update is released as part of the June update cycle, at
which time the changes to the way Internet Explorer handles ActiveX controls
will be permanent. This compatibility patch may require an additional restart
for systems it is deployed on. For more information, see Microsoft Knowledge
Base Article 917425."
Microsoft support did not know whether this patch was available nor were
they able to answer as to whether the June updates "permanent" change to
ActiveX would resolve the problem or prevent us from working with ActiveX
controls again.
It's hard to say if this is good news or bad news. I hope this is of help
to someone else as I've now got nearly 20 hours invested in this for a patch
that messed up important functionality on my computer.
Wyrenth
realized that and -fixed- it by now. :P
Jon Kennedy
lawsuit.
Internet Explorer ActiveX update
http://support.microsoft.com/kb/912945/en-us
More info:
http://msmvps.com/blogs/spywaresucks/archive/2006/03/04/85409.aspx
http://msmvps.com/blogs/spywaresucks/archive/2005/10/09/69848.aspx
--
Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jken...@carolina.rr.com
"Wyrenth" <wyr...@gmail.com> wrote in message
news:1147137135.1...@g10g2000cwb.googlegroups.com...
BigChief_Nor
problem.
Regular users --> problem.
Removed all IE policies from AD, no fix. Checking further, will be back if I
find a solution.
--
BigChief_Nor
zorax2
updates. I've since abandonded Win98.
Good luck!
tkutil
Did you find a resolution? I am having the same problem with a batch of new
computers. I'm trying to fix the problem with a group policy, but no luck so
far.
Don Phillipson
>
>> I've got the same problem.
>> Found that it is some permission problem; Log on as local admin --> no
>> problem.
>> Regular users --> problem.
>> Removed all IE policies from AD, no fix. Checking further, will be back
>> if I
>> find a solution.
"tkutil" <tku...@discussions.microsoft.com> wrote in message
news:822A6237-1728-40FA...@microsoft.com...
> Hey BigChief_Nor,
>
> Did you find a resolution? I am having the same problem with a batch of
> new
> computers. I'm trying to fix the problem with a group policy, but no luck
> so
> far.
Perhaps he gave up.
I find CBC streaming radio is barred from IE (v.6)
by Activex controls. The Info bar refers users to
Firewall Security Settings.
What is the simplest way to enable streaming
radio. Can we locate the IP address of (say)
www.cbc.ca/radio and input it as an exception here?
--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)
jstjme
jstjme
Just one more of the endless number of people having this problem, I have
tried many of the fixes mentioned. I had this problem with IE7 and it
continues with IE8...I haven't been able to download Flashplayer either, and
Microsoft Update is completely inaccessible.