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The TCP/IP connection was unexpectedly terminated by the server.

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Marco

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Sep 28, 2000, 3:00:00 AM9/28/00
to
Hello,

I am using Outlook Express 5.5 in Windows 98SE and frequently get the
following message in a box with the black on yellow exclamation point when
connected to my ISP's newsgroups server via my firewalled (ZoneAlarm) ADSL
connection :

The TCP/IP connection was unexpectedly terminated by the server.


The details for this error are:

Configuration:
Account: news.skynet.be
Server: news.skynet.be
Protocol: NNTP
Port: 119
Secure(SSL): 0
Code: 800ccc0f


I don't even know where to begin to look for a solution, could anybody shed
any light on this?

Marco


Sandi Hardmeier MVP

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Sep 29, 2000, 3:00:00 AM9/29/00
to

Marco,

There should only be one copy of wsock32.dll on your computer, in
windows\system. Connection problems such as you describe can be caused by
more than one copy of, or the wrong version of, winsock.

Rename any additional copies of wsock32.dll that are not located in the
Windows\System folder.

Restart the computer in safe mode command prompt only, and rename the
Wsock32.dll file in the Windows\System folder to Wsock32.old assuming you do
not already have a file named Wsock32.old. If you do have a file by this
name, use a file name extension that is not currently in use.

Restart Windows 95/98 normally.

If no joy, extract a new copy of the Wsock32.dll file from your original
Windows 98 CD-ROM into the Windows\System folder using System File Checker.
You will find it in precopy1.cab

Restart your computer.

Err Msg: A Connection to the Server Could Not Be Established
http://support.microsoft.com/support/kb/articles/q175/0/39.asp


--
Please do not send an email unless asked to do so.
________________________________________
Sandi
Microsoft MVP (Internet Explorer and Outlook Express)
http://members.iinet.net.au/~sandi/MVP/index.htm


"Marco" <xe...@spam-plonka.net> wrote in message
news:8r01ri$mnv$1...@news0.skynet.be...

Marco

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Sep 29, 2000, 3:00:00 AM9/29/00
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"Sandi Hardmeier MVP" <sandi_h...@mvps.org> wrote in message
news:#QySkdaK...@cppssbbsa02.microsoft.com...


Hi Sandi,

Thank you for your message, but I am afraid that the problem could be
elsewhere. I
searched the HDD for Wsock32.dll and there was only one such file found and
it is indeed in the Windows\System folder. Also, I am using Windows 98SE,
OEM
version on my Packard Bell. I searched both master CDs that came with my
system and couldn't find Wsock32.dll. If the file is packed into one of the
numerous zip files then it would take me one or two days to find it! Other
than re-installing Windows there seems to be no other way to find the file
in question.
Using System Information I saw that the version of my Wsock32.dll is
4.10.1998 - BSD Socket API for Windows.

Any suggestions?

Marco


Jim

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Sep 29, 2000, 3:00:00 AM9/29/00
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Try this:
Start - Run- type in SFC - select Extract one file from installation
disk - - type in wsock32.dll. Windows will ask for an install disk (or find
the correct cab file on your h/d and install the file in Windows/System
directory.
Jim

"Marco" <xe...@spam-plonka.net> wrote in message

news:8r1mt0$btn$1...@news0.skynet.be...

Tom C. Koch

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Sep 29, 2000, 3:00:00 AM9/29/00
to

Hi Marco,

I sometimes see that also, and I'm connected via ADSL as well. I don't know
yet what causes it, but I do know what fixes it for me. I'm not sure if
this will apply to you.

My computer connects through a NIC to the ADSL modem. To connect to the
Internet, I have a Virtual-Private Network connection in My Computer|
Dial-Up Connections. Once that ADSL connection is established, I logon to my
ISP (all of this is automated by a script from the ISP).

When I see that error in OE, I also have problems in IE. Disconnecting the
VPN and then re-connecting fixes it, so I suspect it might be due to some
glitch by the ADSL provider. In my case that is KPN, the former Dutch PTT.

I don't know anything about how your ADSL connection works, but you might
try this.

--
Tom Koch (MS MVP)
www.tomsterdam.com/insideOE5
Awareness is free.
- - Please post questions and replies in the newsgroups. Thank you.

Marco

unread,
Sep 29, 2000, 3:00:00 AM9/29/00
to
Hi Jim,

Well, the problem is that I don't know where a new wsock32.dll file is. I
only have one on my HD in Windows\System, unless another is "hidden" away in
some zip file. The same goes for the two Master CDs that came with my
Packard Bell. I did a "Find Files or Folders" search on both CDs and no sign
of a wsock32.dll file, unless it is packed in a zip file. I started SFC, but
then realized that I couldn't specify a search path simply because I don't
know one. How can we be so sure that the wsock32.dll file is the culprit? I
don't get this error in Internet Explorer 5.5.
So, what am I to do?

Marco

"Jim" <xxxnml...@ix.netcom.com> wrote in message
news:8r21pv$eb2$1...@slb7.atl.mindspring.net...


> Try this:
> Start - Run- type in SFC - select Extract one file from installation
> disk - - type in wsock32.dll. Windows will ask for an install disk (or
find
> the correct cab file on your h/d and install the file in Windows/System
> directory.
> Jim
>

> "Marco" <xe...@spam-plonka.net> wrote in message

Marco

unread,
Sep 29, 2000, 3:00:00 AM9/29/00
to
Hi Tom,

My ADSL modem is internal. I am not sure about VPN, but in the ADSL setup
the VPN server Host name or IP address is 0 (zero). I wouldn't know whether
I could disconnect and then reconnect the VPN. How do you do this? Also, I
don't have this error in Internet Explorer 5.5.

Marco

"Tom C. Koch" <tk...@mvps.org> wrote in message
news:ukp8jVkKAHA.278@cppssbbsa04...


>
> Hi Marco,
>
> I sometimes see that also, and I'm connected via ADSL as well. I don't
know
> yet what causes it, but I do know what fixes it for me. I'm not sure if
> this will apply to you.
>
> My computer connects through a NIC to the ADSL modem. To connect to the
> Internet, I have a Virtual-Private Network connection in My Computer|
> Dial-Up Connections. Once that ADSL connection is established, I logon to
my
> ISP (all of this is automated by a script from the ISP).
>
> When I see that error in OE, I also have problems in IE. Disconnecting the
> VPN and then re-connecting fixes it, so I suspect it might be due to some
> glitch by the ADSL provider. In my case that is KPN, the former Dutch PTT.
>
> I don't know anything about how your ADSL connection works, but you might
> try this.
>
> --
> Tom Koch (MS MVP)
> www.tomsterdam.com/insideOE5
> Awareness is free.
> - - Please post questions and replies in the newsgroups. Thank you.
>
>

Steve Cochran

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Sep 29, 2000, 3:00:00 AM9/29/00
to

I would try two things. Get rid of the firewall and see if you have the
same problem, to see whether or not that is responsible.

Second, contact your service provider (or visit their support NGs) to
determine if others see this problem as well. That might give you some
solutions.

steve

Tom C. Koch

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Sep 29, 2000, 3:00:00 AM9/29/00
to

Do you see an icon in the system tray with 2 computers that light up with
network traffic? If so, you can disconnect by right-clicking on that.

I think our ADSL service is quite different, so I'm not sure if any of this
will be of help.

--
Tom Koch (MS MVP)
www.tomsterdam.com/insideOE5
Awareness is free.
- - Please post questions and replies in the newsgroups. Thank you.


"Marco" <nos...@spam-plonka.net> wrote in message
news:8r2saq$tb$1...@news1.skynet.be...

Marco

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Sep 29, 2000, 3:00:00 AM9/29/00
to
Yes, Tom, that's the icon I have, but why should I disconnect my ADSL
connection? Usually when OE displays the alert (see subject) I click OK and
then in the menu I choose Tools and Synchronize Newsgroup.

Marco

"Tom C. Koch" <tk...@mvps.org> wrote in message

news:uL6VZmlKAHA.62@cppssbbsa04...

Steve Cochran

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Sep 29, 2000, 3:00:00 AM9/29/00
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"Marco" <nos...@spam-plonka.net> wrote in message

news:8r33hi$g0$1...@news0.skynet.be...
> Yes, Steve, I had my sight on the firewall as well, but using an ADSL
> connection without a firewall is a bit risky!

I just mean for test purposes to determine if that is the problem.

> I have already contacted my ISP and their reply was no help at all, just
> telling me to set up OE with their NG server, NNTP server port 119, etc.
All
> this I had already set up correctly. What I can do is indeed contact other
> users on the same ISP and/or same ADSL connection.
>

My ISP (adsl) has newsgroups specifically devoted to the ADSL issue on their
network. You might check your NGs on your ISP's server. ISP's are
typically not much help.

steve

> Marco
>
> "Steve Cochran" <scoc...@chattanooga.net> wrote in message
> news:#bPfoelKAHA.245@cppssbbsa05...


> >
> > I would try two things. Get rid of the firewall and see if you have the
> > same problem, to see whether or not that is responsible.
> >
> > Second, contact your service provider (or visit their support NGs) to
> > determine if others see this problem as well. That might give you some
> > solutions.
> >
> > steve
> >

Marco

unread,
Sep 30, 2000, 3:00:00 AM9/30/00
to
Yes, Steve, I had my sight on the firewall as well, but using an ADSL
connection without a firewall is a bit risky!
I have already contacted my ISP and their reply was no help at all, just
telling me to set up OE with their NG server, NNTP server port 119, etc. All
this I had already set up correctly. What I can do is indeed contact other
users on the same ISP and/or same ADSL connection.

Marco

Tom C. Koch

unread,
Sep 30, 2000, 3:00:00 AM9/30/00
to

I sometimes need to do that when I get the TCP/IP error. Until I establish a
new connection, no server connection can be made. As I said, this might not
be applicable to your situation.

--
Tom Koch (MS MVP)
www.tomsterdam.com/insideOE5
Awareness is free.
- - Please post questions and replies in the newsgroups. Thank you.

"Marco" <nos...@spam-plonka.net> wrote in message

news:8r32nn$4cf$1...@news1.skynet.be...


> Yes, Tom, that's the icon I have, but why should I disconnect my ADSL
> connection? Usually when OE displays the alert (see subject) I click OK
and
> then in the menu I choose Tools and Synchronize Newsgroup.
>
> Marco
>
> "Tom C. Koch" <tk...@mvps.org> wrote in message
> news:uL6VZmlKAHA.62@cppssbbsa04...
> >
> > Do you see an icon in the system tray with 2 computers that light up
with
> > network traffic? If so, you can disconnect by right-clicking on that.
> >
> > I think our ADSL service is quite different, so I'm not sure if any of
> this
> > will be of help.
> >
> > --
> > Tom Koch (MS MVP)
> > www.tomsterdam.com/insideOE5
> > Awareness is free.
> > - - Please post questions and replies in the newsgroups. Thank you.
> >
> >

> > "Marco" <nos...@spam-plonka.net> wrote in message

Marco

unread,
Sep 30, 2000, 3:00:00 AM9/30/00
to
No, Tom, this is not the case with my problem. What firewall are you using?

Marco

"Tom C. Koch" <tk...@mvps.org> wrote in message

news:uRXo1HmKAHA.196@cppssbbsa05...

Tom C. Koch

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Sep 30, 2000, 3:00:00 AM9/30/00
to

Sometimes I use Zone Alarm, sometimes nothing.

--
Tom Koch (MS MVP)
www.tomsterdam.com/insideOE5
Awareness is free.
- - Please post questions and replies in the newsgroups. Thank you.


"Marco" <nos...@spam-plonka.net> wrote in message

news:8r35t2$1ht$1...@news0.skynet.be...

Marco

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Sep 30, 2000, 3:00:00 AM9/30/00
to
Do you know that ZoneAlarm 2.1.43 has just come out and can be downloaded as
of now.

Marco

"Tom C. Koch" <tk...@mvps.org> wrote in message

news:OAD6JemKAHA.253@cppssbbsa05...

Marco

unread,
Sep 30, 2000, 3:00:00 AM9/30/00
to
I just removed ZoneAlarm for a while and got the same error message from OE.
I have posted a message in the forum of the company that supplies the ADSL
connection, and hope someone has the solution there.
Indeed, my ISP's reply was totally inadequate. I will also post a message in
my ISP's NG.
I think we'll find the solution in the end. This situation is quite annoying
because it also crashes my PC when the error message occurs AND the screen
saver has been running AND the monitor has been turned off by Power
Management.

Marco

"Steve Cochran" <scoc...@chattanooga.net> wrote in message

news:#eOOqumKAHA.242@cppssbbsa05...


>
>
> "Marco" <nos...@spam-plonka.net> wrote in message

> news:8r33hi$g0$1...@news0.skynet.be...


> > Yes, Steve, I had my sight on the firewall as well, but using an ADSL
> > connection without a firewall is a bit risky!
>

> I just mean for test purposes to determine if that is the problem.
>

> > I have already contacted my ISP and their reply was no help at all, just
> > telling me to set up OE with their NG server, NNTP server port 119, etc.
> All
> > this I had already set up correctly. What I can do is indeed contact
other
> > users on the same ISP and/or same ADSL connection.
> >
>

Steve Cochran

unread,
Sep 30, 2000, 3:00:00 AM9/30/00
to

Try to reproduce the problem with just internet connectivity and OE closed.
If you still see troubles, its not OE but something else.

Its not the firewall or other stuff, as you've tested. Can't rule out OE
completely though.

steve

"Marco" <nos...@spam-plonka.net> wrote in message

news:8r39uq$31p$1...@news0.skynet.be...

Marco

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Sep 30, 2000, 3:00:00 AM9/30/00
to
The error occurs only and alone when I am using OE *and* only when I am in
the newsgroups section. When I stay in the mail section and even leave OE
minimized, that error never occurs. Also, the error message pops up, but not
always(!), when I switch from one newsgroup to another, or when I am busy
typing up another post (very annoying!). I already wondered whether it would
anything to do with the fact that my connection is going through a proxy.
I'll remove the proxy for a while. The problem is that I cannot reproduce
the error, it just occurs, apparently at random!

Marco

"Steve Cochran" <scoc...@chattanooga.net> wrote in message

news:uvCeRnq...@cppssbbsa02.microsoft.com...

Marco

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Sep 30, 2000, 3:00:00 AM9/30/00
to
Using the connection without the proxy does not improve anything. I think
the problem occurs when OE is trying to synchronize the newsgroup
automatically. Things go wrong then.

Elector

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Oct 1, 2000, 3:00:00 AM10/1/00
to

Marco wrote:

> Hello,
>
> I am using Outlook Express 5.5 in Windows 98SE and frequently get the
> following message in a box with the black on yellow exclamation point when
> connected to my ISP's newsgroups server via my firewalled (ZoneAlarm) ADSL
> connection :
>
> The TCP/IP connection was unexpectedly terminated by the server.
>
> The details for this error are:
>
> Configuration:
> Account: news.skynet.be
> Server: news.skynet.be
> Protocol: NNTP
> Port: 119
> Secure(SSL): 0
> Code: 800ccc0f
>
> I don't even know where to begin to look for a solution, could anybody shed
> any light on this?
>
> Marco

You could also try lower the settings on the firewall program. sometimes if set
to high you get that sort of message. Maybe you should look at the FAQ's at the
Zone alarm site and see if that has been posted. Just a thought and now back to
you on the PB news group.

Elector


Marco

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Oct 1, 2000, 3:00:00 AM10/1/00
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"Elector" <ele...@my-deja.com> wrote in message
news:39D718D6...@my-deja.com...


It's not the firewall. I ran the connection w/o it and got the same error!

Marco


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