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Re: Recurring Hotmail message

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PA Bear

unread,
Apr 20, 2005, 3:38:54 PM4/20/05
to
The message you received is legit though clicking on the link it contains
may take you nowhere.

I've come to the conclusion that the Hotmail address of users in your
situation has been hijacked by a Trojan and is being used to spread itself.
(NB: This doesn't mean /your/ machine is Trojan-infected.)

When you get the "Try Again" message when attempting to open or poll the
account in OE, log on to the account at www.hotmail.com before trying again
and you /should/ be successful, at least that one time.

If the problem persists, I suggest (1) abandoning the account or (2) signing
up for Hotmail Plus
(http://join.msn.com/?pgmarket=en-us&page=hotmail/es&ST=1&xAPID=1983&DI=1402).

You can contact MSN/Hotmail support via
http://support.msn.com/contactus_emailsupport.aspx?productkey=hotmail&ct=eformts

OT: Please visit Windows Update ASAP.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security


vegeddabowdit wrote:
> I use OE to download my Hotmail.
>
> I have several Hotmail accounts, but for one in particular I have been
> receiving messages from "Hotmail Staff" every day since February 25,
> 2005.
>
> The following is from the message source
> ------------------------------------------------------------------------
> -----------------------
> X-Hotpop-Folder: inbox
> From: "Hotmail Staff" <st...@hotmail.com>
> To: <myuse...@hotmail.com>
> Subject: Please visit hotmail.com
> MIME-Version: 1.0
> Content-Type: text/html;
> charset="iso-8859-1"
> Content-Transfer-Encoding: quoted-printable
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.132
>
> <html><body><table border=3D0 cellpadding=3D3 cellspacing=3D0 =
> width=3D"640" align=3D"center"><tr><td style=3D"border-bottom:1px solid
> =
> #000099"><img src=3D"http://64.4.55.45/lgo_msn_215x39.gif" width=3D215 =
> height=3D39 border=3D0></td></tr><tr><td><br><p>Dear . .<p>To help =
> protect our users from automatically generated junk e-mail (or spam), =
> MSN Hotmail periodically asks for identity verification.<p>Please go to
> =
> <a href=3D"http://g.msn.com/1HMDEN/13292??PS=3D&DI=3D7474" =
> target=3D"_top">http://www.hotmail.msn.com</a> and follow the =
> instructions. It takes only a few minutes and you can then return to =
> using your Hotmail account. <p>Thank you for helping us to help reduce =
> your junk e-mail.<br>
> Sincerely,<br>
> MSN Hotmail Staff<br><p>Please do not reply to this e-mail as this is an
> =
> unmonitored alias.</td></tr></table></body></html>
> ------------------------------------------------------------------------
> -----------------------
>
> I was immediately dubious about the request, and at the time tried to
> investigate the validity of the message, but none of the feedback I
> received reported anything phishy.
>
> It was suggested it might have something to do with the new MSN
> hotmail/OE related policy.
>
> Meanwhile, ever since, the only folder that shows in OE for this account
> is the inbox, &, to this day, when I try to login to this account
> online, I am informed thusly:
> ------------------------------------------------------------------------
> --------------------------
> Please Try Again
>
> Microsoft® .NET Passport was temporarily unable to complete your
> request. Please try again later.
> ------------------------------------------------------------------------
> ----------------------------
>
> I am able to access my profile, & was successful in changing the
> password, but it made no difference.
>
> All my other Hotmail accounts are fine.
>
> Has anyone had a similar experience?
>
> ~J

vegeddabowdit

unread,
Apr 20, 2005, 11:38:26 PM4/20/05
to
"PA Bear" <PABe...@gmail.com> wrote in message
news:#2ywUCeR...@TK2MSFTNGP10.phx.gbl...

> When you get the "Try Again" message when attempting to open or poll
the
> account in OE, log on to the account at www.hotmail.com before trying
again
> and you /should/ be successful, at least that one time.

That's where I've been trying all along with no luck.

Unlike logging into my other accounts, after entering my password for
this one I'm taken to a "Match The Picture" prompt, and subsequently the
"Try Again" message.

If I then go back to the login page & change the user name to another
account & try to sign in, I am told

"You Are Already Signed In"
You can:
. Sign out of this .NET Passport and sign in as
"mysur...@hotmail.com".
. Remain signed in with this .NET Passport.

> If the problem persists, I suggest (1) abandoning the account or (2)
signing
> up for Hotmail Plus

Looks like that's where I'm at.

Thanks

~J


PA Bear

unread,
Apr 21, 2005, 2:49:33 PM4/21/05
to
Contact MSN/Hotmail Email Support about your issue:
http://support.msn.com/contactus_emailsupport.aspx?productkey=hotmail&ct=eformts

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
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