Content advisor

chris

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Mar 19, 2002, 5:30:15 AM3/19/02

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Every time i open explorer i get a message telling me that
the content advisor is missing info. I have to go in every
time and disable it. Can I do a permanent fix ??

Ed Waxman

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Mar 19, 2002, 9:49:02 AM3/19/02

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Replied by e-mail.

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Ed Waxman
please reply to newsgroup
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"chris" <chris...@baesystems.com> wrote in message news:61bc01c1cf31$0ecb82d0$9ee62ecf@tkmsftngxa05...

John Clifford Hole

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Mar 20, 2002, 4:34:34 PM3/20/02

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Chris,

See if this helps.
PSS ID Number: Q242037

Article last modified on 10-10-2001

:5,5.01,5.5

======================================================================

----------------------------------------------------------------------------
---

The information in this article applies to:

- Microsoft Internet Explorer versions 5, 5.01, 5.5 for Windows 95

- Microsoft Internet Explorer versions 5, 5.01, 5.5 for Windows 98

- Microsoft Internet Explorer versions 5, 5.01, 5.5 for Windows NT 4.0

- Microsoft Internet Explorer versions 5.01, 5.5 for Windows 98 Second
Edition

- the operating system: Microsoft Windows 98 Second Edition

- the operating system: Microsoft Windows Millennium Edition

- Microsoft Internet Explorer version 6 for Windows 2000

- Microsoft Internet Explorer version 6 for Windows 98

- Microsoft Internet Explorer version 6 for Windows 98 Second Edition

- Microsoft Internet Explorer version 6 for Windows Millennium Edition

- Microsoft Internet Explorer version 6 for Windows NT 4.0

----------------------------------------------------------------------------
---

SYMPTOMS

========

When you start Internet Explorer, you may receive one of the following error

messages:

Internet Explorer versions 3.0 - 4.01 Content Advisor configuration

information is missing. Someone may have tried to tamper with it. You may

wish to check the Content Advisor settings.

Internet Explorer Versions 5.0 ? 6.0 Content Advisor Please check your

Content Advisor settings for missing information. Click the Tools menu and

then click Internet Options. On the Content tab check the Content Advisor

settings.

If you follow the instructions in the error message, you may not be able to

disable Content Advisor, or the changes may appear to work but then do not
work

when you restart the computer.

CAUSE

=====

This behavior can occur if the Ratings.pol file is damaged or corrupted, or
if

there is another Ratings.pol file located in the C:\Windows folder.

RESOLUTION

==========

To resolve this issue, create a new Ratings.pol file:

1. Quit Internet Explorer.

2. Check your Windows\System folder to see if a Ratings.pol file exists.

NOTE: You must be able to view hidden files to view the Ratings.pol file. To

view hidden files in My Computer or Windows Explorer, click Folder Options
on

the View menu in My Computer or Windows Explorer, click the View tab, click

Show All Files, and then click OK.

Note that there may not be a Ratings.pol file in the Windows\System folder.
If

there is no Ratings.pol file, skip to step 3. If there is a Ratings.pol
file,

rename it to Ratings.old.

For information about how to rename files, click Start, click Help, click
the

Index tab, type "renaming" (without the quotation marks), and then

double-click the "Renaming Files" topic.

3. Start Internet Explorer, click Cancel to close the error message, and
then

click Internet Options on the Tools menu.

4. Click the Content tab, and then click Settings in the Content Advisor
area.

5. Type the Supervisor password, and then click OK.

NOTE: If you do not know or have forgotten the Supervisor password, please

contact Microsoft Product Support Services for assistance. For information

about how to contact Microsoft Product Support Services, please visit the

following Microsoft Web site:

http://support.microsoft.com/support/contact/default.asp

6. Choose the ratings options that meet your needs, and then click OK.

When you restart Internet Explorer, the changes take effect.

Additional query words: ratings pol delete remove by pass by-pass forgot

======================================================================

Keywords : kberrmsg msiew95 msient msiew98 kbWinME

Technology : kbOSWin2000 kbOSWin98 kbIEsearch kbOSWinME kbOSWin98SE
kbOSWinSearch kbIE600Search kbZNotKeyword2 kbIENT400Search kbIE95Search
kbIE500Search kbIEWinMESearch kbZNotKeyword3 kbIE2000Search kbIE98Search
kbIE500Win95 kbIE550Win95 kbIE500Win98 kbIE501Win98 kbIE550Win98
kbIE501Win98SE kbIE550Win98SE kbIE500WinNT400 kbIE501WinNT400
kbIE550WinNT400 kbIE600Win2000 kbIE600Win98 kbIE600WinME kbIE600WinNT400
kbIE98SESearch kbIE501Win95 kbIE600Win98SE kbIE550Search

Version : :5,5.01,5.5

Issue type : kbprb

============================================================================
=

John Clifford Hole [MVP] of Enfield Middlesex

"chris" <chris...@baesystems.com> wrote in message
news:61bc01c1cf31$0ecb82d0$9ee62ecf@tkmsftngxa05...