Missing or failing Mssysmgr file?

jwil4

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Jul 31, 2008, 10:02:02 AM7/31/08

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I am trying to load an installation disk for a program and my system hangs up
in with a message "Mssysmgr failure to respond"? I cannot find this file, so
it must be missing from my computer. I am running Windows 98SE on this
computer and do not know how to retreive this file. Any help please.
--
jwil4

Gary S. Terhune

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Jul 31, 2008, 1:12:24 PM7/31/08

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Copy the installation disc to your hard drive, then try installing it from
there.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

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jwil4

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Jul 31, 2008, 1:31:01 PM7/31/08

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Thanks Gary, I'll try this and see if it works.
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jwil4

jwil4

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Aug 2, 2008, 5:09:00 PM8/2/08

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Gary, tried the suggestion, but alas it did not work. Any other thoughts?
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jwil4

Gary S. Terhune

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Aug 3, 2008, 1:09:09 AM8/3/08

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What didn't work? It didn't copy or it didn't run from the HD?

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

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Gary S. Terhune

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Aug 3, 2008, 1:10:06 AM8/3/08

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BTW, what program are you trying to load? Details, please.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

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jwil4

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Aug 7, 2008, 9:23:01 AM8/7/08

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Gary, sorry have been gone. I was trying to load a Panasonic installation
disk for a SV-SD75 player. I tried loading the disk to the hard drive ,as
you suggested, and I got the same "failure to respond" message as before on
the Mssysmgr. I cannot find this file on my computer?

Gary S. Terhune

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Aug 8, 2008, 7:12:35 AM8/8/08

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Just want you to know I'm not ignoring you,. It's just that it's going to
take some careful research to figure out just what's going on in your
system, and I want to be awake for that. Something that probably won't occur
for another 12 hours or so.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

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Gary S. Terhune

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Aug 8, 2008, 11:01:25 PM8/8/08

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Jwil4,

Named: *.*
Containing text: Mssysmgr
Look in: [the folder you copied the CD to]

If that doesn't bring anything up, I don't know what to say. Based upon
research, the file belongs to a number of incarnations of image management
programs, going back to Broderbund PhotoShow Deluxe. But I see it also
mentioned as part of Nero Suite 6, which is also a likely candidate.

Does your CD Setup have a "Custom" option? If so, see what programs are
listed there as being separately installable

What I would be doing at this point is going through the CD's contents to
figure out how to install basic drivers, only, and none of the extra
software, then install each application separately if possible. But it's a
difficult science to teach. You just have to crawl through the files,
reading INF and INI files, README.TXT files, etc., Extracting archives into
new folders to see what's inside (if you can.) WinZip and WinRAR are good
tools for this.

I would also want to use REGEDIT (launched from the Start Run box) and use
Edit>Find to see if Mssysmgr is mentioned anywhere. If so, go to File>Export
and save the file to your Desktop. Then right-click > Edit, Copy/Paste into
a reply.

It'll keep you busy, if nothing else, <G>.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

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