Blue screen crash from mediaplayer2

[Charlie]

Problem:

When I click any audio or video file, Windows Media Player opens up its
little box, waits a second, then my computer crashes to a blue screen with
the error message: OE Page Fault. Norton Crash Guard kicks in once, tries
to rescue it, and I get another blue screen: 6: Invalid Opcode. Again
CrashGuard tries to save the day. Sometimes it will, and then mediaplayer
works fine until I reboot my computer, sometimes it just stays crashed and I
have to cold boot.

History:

Everything was fine until I bought Norton SystemWorks 2000 and let it guide
me through some "performance improvements", including rearranging the
registry, deleting duplicated & redundant files etc etc. You get the
picture - it threw the baby out with the bath water somewhere along the
line.

What I've tried:

Reversing as many of the Norton changes as the logs recorded. Unfortunately,
it was a while after the "upgrade" before I tried to play any WAV or AVI
files, and some of the Norton Utility logs timed out after 7 days by default
(I fixed that little pitfall)

Reinstalling Mediaplayer from my Windows 98 CD, downloading the latest
version of mediaplayer ( now running 6.4.07.1112) dowloading latest version
of DirectX (v7) and as many registry & file checks as I can muster using
both Windows Utilities and Norton, but nothing seems to work.

Obviously some file or reg key has become lost or damaged, but I'm not
knowledgable enough to know where to look beyond the folders containing the
mediaplayer and a few of the more obvious registry keys.

Any help would be very much appreciated, thanks.

[cobra_king]

You might want to check symantec tech support, but you might want to
disable crash guard and try running media player. The best fix would be to
reinstall win98. You might want to try other apps to run audio or video
file... like realplayer or quicktime.

--
Posted via CNET Help.com
http://www.help.com/

[Charlie]

Thanks "cobra"

I tried disabling crash guard, but this time I crashed with no safety net.
Didn't really fancy spending christmas reinstalling win98:) so I forked out
for RealPlayer 7. This Beta version supports all audio and video types and
gave me the option of making it the default over mplayer. Now things are
working swimmingly.

Thanks for taking the time to help, I shall just forget mplayer now, this
RealPlayer7 is pretty kickass.

Have a good christmas,

charlie

"cobra_king" <cobra...@geocities.com> wrote in message
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