Trouble with installing drivers for a modem
DJW
have reinstalled windows 98SE and now need to find drivers for the
last device inside the unit that needs them.
How can I find out what make and model the modem is?
I asked the manufacturer of the laptop and they gave two possible
different companies and four drivers to try. None seem to work. In the
BIOS setup all I have is COM 1 port and COM 3 port (IR). The modem
when I install try the drivers always is at COMM 3 and the (IR) after
it I have no idea what that means. Is the IR after it something to do
with the infrared port on the computer? The read me that accompanies
the drivers I tried mentions enabling the COM 2 port in bios setup.
Should I not also have a COMM 2 port showing I the bios setup? Is
there a way to force the modem to COM 2 port that does not show in
peripheral setup?
Gary S. Terhune
version.
http://grystmill.com/shared/everesthome220.exe
Should tell you all about your modem.
--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com
"DJW" <dd...@hotmail.com> wrote in message
news:f32b320d-7381-485e...@x30g2000hsd.googlegroups.com...
DJW
> Everest Home Edition is no longer freely available, but here's an early
>
> news:f32b320d-7381-485e...@x30g2000hsd.googlegroups.com...
>
> >I got a Laptop from a source who knows less than I do about PCs. I
> > have reinstalled windows 98SE and now need to find drivers for the
> > last device inside the unit that needs them.
>
> > How can I find out what make and model the modem is?
>
> > I asked the manufacturer of the laptop and they gave two possible
> > different companies and four drivers to try. None seem to work. In the
> > BIOS setup all I have is COM 1 port and COM 3 port (IR). The modem
> > when I install try the drivers always is at COMM 3 and the (IR) after
> > it I have no idea what that means. Is the IR after it something to do
> > with the infrared port on the computer? The read me that accompanies
> > the drivers I tried mentions enabling the COM 2 port in bios setup.
> > Should I not also have a COMM 2 port showing I the bios setup? Is
> > there a way to force the modem to COM 2 port that does not show in
> > peripheral setup?
Well it did not show a modem. I have no modem or Com2 showing on this
computer at present. I have read that the modems put in the winbook
xl2 computers are set for Com 2 but in bios setup I only have COM 1
and 3 showing. So no modem drivers have I tried to install and the
above program Everest thus has no modem showing in its results.
I then went and installed a modem driver. I guessed at it from the
three from winbook and it made the modem atomically go to Com3 but
will not work. I did then get a report from Everest with a hardware ID
UNIMODEM4B67D0C2 which I did a google search and before I even looked
further kind of had the feeling it was a universal number ID. I found
a bunch of modems in reference to the number.
One of the two modem it may have in it winbook says it installed is
either the LT WinModem or the ESS ES56CVH-PI. That ID in the google
search shows some Lucent as one of the modem manufacturers. I am
confused does Lucent make LT. Is LT a company or part of Lucent?
Gary S. Terhune
http://www.google.com/search?num=30&hl=en&newwindow=1&safe=off&q=lucent+LT+modem
--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com
"DJW" <dd...@hotmail.com> wrote in message
news:b6a2b055-2c59-4f8d...@t54g2000hsg.googlegroups.com...
DJW
> THis should give you an answer.http://www.google.com/search?num=30&hl=en&newwindow=1&safe=off&q=luce...
What am I to find there a list of sites which one are you pointing to
I can do a google search and have done one already! I thnk you for
tring to help but has done no good!
Franc Zabkar
finger to keyboard and composed:
It would help if you gave us a little more information, eg make and
model of your laptop.
From your other posts I'm assuming you have a Winbook laptop, in which
case the support URL appears to be this one:
http://www.winbookcorp.com/
Most motherboards have a multi-IO chip which incorporates two serial
ports. These can be configured as COM1, 2, 3, or 4. One or more of
these can be set up as an IR port.
Your laptop may have a "soft" or controllerless modem, in which case
its COM port is a "virtual" one, not a real RS232 port. That is, the
virtual COM port is emulated by the modem driver - it is not present
in the hardware.
If you remove all modem devices from Device Manager and then reboot,
is a new device detected? If you abort the installation of drivers for
this new device, what shows up in Other Devices in DM?
What do you see when you follow the procedure described here:
How to use Registry Editor to identify an unknown PCI device
http://support.microsoft.com/kb/298837/en-us
Here are some modem resources that may be useful to you.
Information about PCI modems can be obtained with this tool:
http://www.modemsite.com/56k/pcitree.asp
Who Manufactured My Modem?
http://www.modemsite.com/56k/whomadeit.asp
Identifying Your Chipset:
http://www.modemsite.com/56k/chipset.asp
Modem Drivers:
http://www.modemsite.com/56k/drivers.asp
- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.
Gary S. Terhune
the track for drivers. More, I can't do. You have to find drivers and test
them, that simple. I'm sorry that Everest didn't help much. Sometimes it
can't get to the hardware numbers.
I find it VERY strange that one of the laptop's manufacturer's drivers don't
work. I'd be playing more with those. I also suggest that a modem card, if
you have the space, doesn't cost much.
--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com
"DJW" <dd...@hotmail.com> wrote in message
news:8061d1a8-8b3e-4d55...@m34g2000hsc.googlegroups.com...
DJW
> I simply posted a page that answered one of your questions and put you on
> the track for drivers. More, I can't do. You have to find drivers and test
> them, that simple. I'm sorry that Everest didn't help much. Sometimes it
> can't get to the hardware numbers.
>
> I find it VERY strange that one of the laptop's manufacturer's drivers don't
> work. I'd be playing more with those. I also suggest that a modem card, if
> you have the space, doesn't cost much.
>
> --
> Gary S. Terhune
I think the problem is that no com 2 port shows in bios and the
documentation in the read me that is with the modem drivers from the
winbook people said the modem is setup for COM 2. What are the COM
ports and how are they even on the computer? Are they installed at the
time of windows installation or are they hardware in the computer or
are they ROM in the computer? I got the modem to show at Com 3 (IR and
COM 1 but when I ran the diagnostic under the modem control panel it
said that it could find no modem to test in so many words.
Gary S. Terhune
(places to plug in external communications jacks), and lots of virtual COM
ports that are created by Windows, for "software" modems, for instance. Just
because COM2 doesn't show in BIOS doesn't mean it doesn't exist. All you
know is that someone on the team decided there was a some good reason for
switching COM1. Who knows what they thought of COM2. Anyway, it's typical to
see a modem, particularly onboard modem (first in line), connected to
virtual COM3.
Anyway, when loading modems, until the right driver is found, I find it
useful to wipe all COM ports, the modem and anything obviously related to
those devices from Device Manager (preferably in Safe Mode), just wipe them
out. Then restart and reinstall the devices. I do this *every* time I try a
new set of drivers.
--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com
"DJW" <dd...@hotmail.com> wrote in message
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