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com piort 1, 2 or 3 whats the deal

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DJW

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Nov 22, 2006, 12:12:24 PM11/22/06
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My old modem PCI was on com 2 I put a new one in the same pci slot and
did a clean windows 98se install partition format on the drive and all.
Each time we are talking like 2 hours work! Now the new one wants to go
on com 3 and the ISP dialer can not find it. Is there a way to force
the modem to use com 2? For a short while how I did it, it went to com
1 and worked. I thought COM 1 was for external modems only. I re-did
it all over to see if it would go to com 2 or a com that the dialer
would find so I try somewhat blindly due to my lack of PC knowledge to
see what is up and what I could try in the modem and system control
panel under device manager. I finally gave up and put the old modem
back and reinstall the system and the rest of my programs another four
hours work.

DJW

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Nov 22, 2006, 12:12:45 PM11/22/06
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DJW

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Nov 22, 2006, 12:13:17 PM11/22/06
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Ron Badour

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Nov 22, 2006, 1:13:38 PM11/22/06
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I believe you need to consult with the modem maker--it is not a Windows
problem as far as I can tell.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

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Gary S. Terhune

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Nov 22, 2006, 8:56:09 PM11/22/06
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Personally, I'd more blame the ISP dialer. It should be perfectly able to
detect where the modem is and use it. If not automatically, then via some
routine in the dialer interface.

Wondering which ISP and why a special dialer is needed instead of Windows's
Dial-up Networking. If this *is* Dial-up Networking, then I'm fairly certain
that the connectoid's Properties provides the setting to allow you to tell
it which modem to use (don't have a 98 machine with a modem installed that I
can check at this moment.) In fact, thinking about it, I suggest that this
has been the problem all along. The issue isn't what port is being used by
the modem, it's a matter of reassigning the dialer's settings to use the new
modem. Using COM 3 (or 4) is quite common for modems. COM3 is, in fact, just
a virtual port that is really using COM1, and COM 4 uses COM 2 in the same
way.

It should be no problem for *any* dialer to use that modem on those ports.
but as I say, I don't think the port assignment has anything to do with the
problem. In fact, I should think a dialer wouldn't care one bit which port
the modem's using, just so long as it works.

Lastly, it is *entirely* unnecessary to reformat and reinstall Windows just
to change modems. It's a simple matter of uninstalling the old one from
Add/Remove Programs if it's present, and then removing it from Device
Manager, preferably in Safe Mode, and including any HSF or HCF Controllers,
etc. Then shut down, switch the hardware, restart and install the new modem.

--

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

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DJW

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Nov 25, 2006, 12:56:20 PM11/25/06
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Just tring to do a lot at once and wanted to reinstall the OS had been
a while and was working slow the dailer is ISP. com service it shows a
regulare dailer in the my computers folder and then in the dial up
network folder do I just click on it and then properties and change it
under the configure button under where the modem shows. Just highlight
and change the number? Thanks for your input

DJW

Gary S. Terhune

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Nov 25, 2006, 1:41:30 PM11/25/06
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Again, what ISP are you using? Most ISPs do *not* require their own dialer,
but instead use Windows's own Dial-Up Networking adapter. AOL is one that
uses its own dialer. Is that what you have?

As far as I know, in Windows Dial-up Networking you don't designate the COM
port, you designate the modem and doesn't care what COM port the modem is
using. Frankly, I don't understand why *any* dialer would care which COM
port.

All that said, I don't actually have a Windows 98 machine in front of me at
this moment, but I can get to one sometime today and look up the specifics
in DUN properties. Meanwhile, please tell me what ISP you are using, so that
I can look up the specs on it and see if there isn't some kind of
instruction sheet available. If you know the version of the ISP's software
that you installed, or even the version of the dialer itself, so much the
better.

--

Gary S. Terhune
MS-MVP Shell/User

http://grystmill.org/articles/cleanboot.htm
http://grystmill.org/articles/security.htm

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DJW

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Nov 27, 2006, 8:56:20 AM11/27/06
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Gary,
It may have been confusing but the internet provider I use is a dial up
called www.isp.com

Gary S. Terhune

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Nov 27, 2006, 11:11:19 AM11/27/06
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OK, I've looked at ISP.com's support pages, and while they provide a wizard
to help set up Dial-up Networking, they still use Windows' own DUN, not
their own dialer. And there is absolutely nothing there that refers to COM
ports. All you have to do is check the DUN settings to make sure that it is
using the right modem.

If that doesn't work I think you should uninstall the modem completely,
remove ALL DUN connectoids, reinstall the modem, letting Windows choose what
COM port to use, etc., then re-establish a DUN connection to ISP.com and see
what happens. As I said before, COM 3 is just a virtual port that is using
the hardware COM 1, and COM 4 is a virtual port using hardware COM2.

--

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Ron Badour

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Nov 27, 2006, 11:53:41 AM11/27/06
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Gary,

The solution might not be that simple and that's why I recommended he
contact the modem maker. In 1998, I had a PC and when the modem was
installed, it would use a certain com port; however, the modem would not
connect on that com port. When I contact tech support, they walked me
through some sort of manipulation to get the modem to change to a different
port. It seems like it installed to com1 but needed to use com3--too many
years have passed for me to be sure of anything on that PC :-) That was the
only modem that I ever had that problem with by the way.

--
Regards

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Gary S. Terhune

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Nov 27, 2006, 12:32:51 PM11/27/06
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Yeah, I've vaguely recall hearing of such issues. My recommendations are
simply to start with a clean slate and then if it really doesn't work...

--

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