about the lawsuit , PLEEEASE
Bobb
stand today:
"... the states' demand for a version of Windows that can be customized by
computer makers and other software makers would be difficult to achieve and
sap resources devoted to improving the operating system. "
Sap resources ? WHAT resources is he talking about ?
I have customers who have called Microsoft for support. On one support call,
I entered the room and heard one end of the conversation. ( He has a
maintenance contract mind you.) It went something like: "My system has
crashed and I've been holding for 45 minutes ." ... "No, I haven't rebooted.
I wanted to preserve the blue screen dump". "Yes this is the first time
today". Hung up the phone. He was told to reboot and call back if it
happened again.
So Microsoft would like this call screener to perhaps get coffee rather than
'sapping resources' and "wasting his time with a customer". I'm sure it
would have been a LOT easier to NOT integrate all this stuff that they do
not want to unbundle. MediaPlayer, Internet Explorer, etc. We got along fine
without the MS version. Netscape and RealPlayer in fact made a big business
out of them until their "competition" gave it away for "free".
I equate it with Ford giving away cars until GM and VW,etc folds (who wants
to pay ?) and THEN charging $15,000 per new car. True, it would be cheaper
for consumers, because now some new cars cost a lot more, but - with this
new car,there is only one model:
4 doors,
3 cylinders,
blue,
2 speed manual transmission
manual windows,
passes no crash test (ironic)
AM radio - no antenna
You get the idea. Like the little Russian car before the wall came down.
I think it the exact same scenario.
Without their monopoly, true it may cost a few bucks more, but you can buy
what you like.
And it holds up to a higher standard.
Tell you what, Mister Gates: if you REALLY want to fix your OS, open the
code and a lot of folks really would have it all fixed in about a month. How
about that - FREE resources ! Oh, but then you wouldn't be mister big-shot.
And they'd remove all the extra MS crap in there. But wouldn't THAT be
"better for the consumer ?"
XS11E
news:Zh%z8.78232$WV1.23...@typhoon.ne.ipsvc.net:
> I have customers who have called Microsoft for support. On one support
> call, I entered the room and heard one end of the conversation. ( He
> has a maintenance contract mind you.) It went something like: "My
> system has crashed and I've been holding for 45 minutes ." ... "No, I
> haven't rebooted. I wanted to preserve the blue screen dump". "Yes
> this is the first time today". Hung up the phone. He was told to
> reboot and call back if it happened again.
I consider Microsoft tech support WAY better than any other company I've
ever dealt with. If you wait patiently for hours, you'll get to talk to
someone who's of absolutely no help at all. With other companies you'll
never get past the "hold" portion of the call and usually you'll be
disconected trying to negotiate the voice mail.
There IS no technical support, anywhere from anybody AFAIK...
Don't blame Microsoft for upholding tradition....
BTW, one exception is my cable company. Any time there's a problem you can
connect immediately to someone who'll tell you, "We don't support that".
Agelmar
should be fired, especially if they held up a production server for
fourty-five minutes. If the person really feels it necessary, jot down the
STOP code - 30 seconds or so, and then reboot. Crashes suck, but they
happen. Holding up a production machine for 45 minutes is crazy. That's why
dumps are written - and they contain much more information than the blue
screen.
And FYI, when things are integrated it makes it a *lot* easier to program
and develop, as you know exactly how things will be and what you can do.
"Bobb" <RjSc...@netscape.net> wrote in message
news:Zh%z8.78232$WV1.23...@typhoon.ne.ipsvc.net...
RJ
going live.
That's why the interest on what exactly the problem was.
As an aside, the config that they wanted was two servers and a disk
controller that were supposed to work in failover mode - like DEC
(clusters) or EMC or Tandem - failover.
When testing they turned off one machine to see it failover: oops - no
failover. Again a call to the hw and sw companies and Microsoft told them
that they might have to wait between 45-60 MINUTES for a failover. Rather
defeats the purpose wouldn't you say ?
They ended up with a Unix solution.
As for:
> And FYI, when things are integrated it makes it a *lot* easier to program
> and develop, as you know exactly how things will be and what you can do.
I fully understand that : it is easier / cheaper for MICROSOFT. So if you
buy ALL of their "solutions" , it's better for them. That was/is my point.
Obviously, as this example showed, it was NOT better for the CONSUMER as all
of their diatribe would lead you to believe. But if someone could compete on
an even playing field, don't you think that someone would go into a room and
write the code to have it failover in 5ms. But they can't. Because (like
Stac, or RealPlayer, or Netscape), it'd be "~copied" in a few weeks and then
Microsoft would include it in their new version. For free. Bingo -
competitive company out of business.
Remember Stac ? Microsoft could NOT figure out how to compress the data on
disk drives like Stac could. They ried and tried and couldn't do it. They
entered "an agreement " to work on a project with Stac and after 3-4 weeks
broke off the deal. Stac said they'd sue. Microsoft said "go roght ahead".
Stac won in court and got some money. Microsoft had the knowledge and
included the disk tools with Windows for free. Stac was history. Yeah they
got some money, but after those guys spending their lives to build up the
company, they went bankrupt - as in NO customers.
And so on and so on. So less and less people even try to compete. Just take
a look at a price chart of RealPlayer stock or Netscape (before AOL buyout)
and I'm sure when you can see that MIcrosoft came out with Windows Media
Player and Internet Explorer. My point is that left to their own devices
Microsoft comes out with NOTHING. They are a MARKETING company. And very
good at it. They bought DOS. They copied the idea of Windows. Lotus 1-2-3 =
Excel, WordPerfect = Word. and on and on
Were it not for Xerox/Steve Jobs, et al, we'd be looking at a black screen
with a c:\ prompt.
Flame off.
"Agelmar" <ia...@mediaone.net> wrote in message
news:aaq5kn$cg81u$1...@ID-30799.news.dfncis.de...
Bobb
Flame off.
Colon Terminus
Hi Bobb:
Son, I've told you many times before ... you've GOT to remember to take your
medication, it's really important. You know, at least when you're lucid,
that you lose touch with reality when you forget.
"Bobb" <RjSc...@netscape.net> wrote in message
news:Zh%z8.78232$WV1.23...@typhoon.ne.ipsvc.net...