Problems with creating a Dial-Up Internet Connection.

[Pinner-man]

A friend has an old Compaq computer, operating with Windows 95 which he uses
as a Word Processor. He asked me to set up a dial-up connection to the
Internet for him.
I purchaesd an external 56Kb modem - US Robotics and obtained an Internet
access CD from British Telecom. This CD inclusdes all their service
offerings, you just chose the one you want. I checked that both the both
modem and the Internet access would work with Windows 95.
I installed the the modem successfully - or at least it appears to be OK. I
connected it to the COM1 port. I checked " Modems" in the Control Panel and
also the PC seems top be communicating with the modem.
I then tried to install the Internet access software from the CD. I loaded
the CD andit began to to run However a message appeared Not enough space on
your hard drive to install software You need 350MB.
Using Explorer I checked the free space, it indicated that 633MB was
available, the total memory is only1.5Gb. To be sure I unintalled an an old
drawing packege that was on the machine. The free space increased to 691Mb
but the same error message appeared when I tried to run the Internet CD.
I did defragment the disk and aslo checked for disk errors - all seemed OK.
I then contacted the BT help desk and explained the situation. With the guy
on the phone he instructed me to open My Computer and then access the Dial-up
Networking icon. I did so but it would not respond, I tried several times
with exactly the same result. His only reaction was to say - your machines
operating system is corrupted, I cannot help you, goodby and rang off.

The machine is working in all other respects - MSWORD 97 and EXCELL both
work perfectly.

Do you think the Windows 95 is indeed corrupted. How can I check and if it
is corrupted where can I get another copy. Is there any other reason for the
problem.

Regards
Richard Walker

[Gary S. Terhune]

You don't need the internet access software to set up a DUN connection. All
you need is a phone number and the username/password combo. Unless the ISP
is a dinosaur, you don't even need to specify DNS servers, or any of that
other stuff. In fact I recommend *never* installing ISP software. Just go to
Dial-Up Networking, in Control Panel, and set up the connection. One caveat:
After setting up the DUN connection, go into its Properties, on the Servers
tab, and uncheck "Log on to network". Also disable all protocols except
TCP/IP.

--
Gary S. Terhune
MS-MVP Shell/User

"Pinner-man" <Pinne...@discussions.microsoft.com> wrote in message
news:2EF29D60-2714-484B...@microsoft.com...

[Michael Santovec]

See:

Installing and Coping with Dial-Up Networking
http://www.annoyances.org/win95/dun.html

If necessary, also see:
How to Remove and Reinstall Dial-Up Networking and TCP/IP Files
http://support.microsoft.com/?kbid=181599
How to Copy the Msdun13.exe File from Another Computer
http://support.microsoft.com/?kbid=222889
Dial-Up Networking 1.4 Upgrade Is Available
http://support.microsoft.com/?kbid=285189
Availability of Windows Sockets 2.0 for Windows 95
http://support.microsoft.com/?kbid=182108

Use the following newsgroup for questions or problems with
Modems/Networking
news://msnews.microsoft.com/microsoft.public.win95.dialupnetwork
news://msnews.microsoft.com/microsoft.public.win95.commtelephony
news://msnews.microsoft.com/microsoft.public.win95.networking

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"Pinner-man" <Pinne...@discussions.microsoft.com> wrote in message
news:2EF29D60-2714-484B...@microsoft.com...

[Pinner-man]

Hi Gary
Thanks for the comments. I have made further progrees on the problem I
described in my first Post. I cannot get to the stage you have mentioned
because my Dial-up Networking function is not working, the files are missing.
I have been told I will have to obtain a replacement copy of Windows 95 or
more likely Windows 98.

Regards
Richard Walker

[Gary S. Terhune]

Well, yes. You need a copy of the installation files to install almost any
network apparatus. But you do *not* need any of the ISP's software.

You don't know anyone who might still have a copy of Win95? There's no
licensing issues involved if you use someone else's disk for this purpose.

--
Gary S. Terhune
MS-MVP Shell/User

"Pinner-man" <Pinn...@discussions.microsoft.com> wrote in message
news:4E2F0CCC-11A3-400A...@microsoft.com...

[Pinner-man]

Michael

I downloaded the msdun1.4 upgrade from the site you listed and now my
Dial-up networking function is working perfectly. Thanks a lot!

Regards
Richard Walker

[Michael Santovec]

I'm glad that helped

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"Pinner-man" <Pinn...@discussions.microsoft.com> wrote in message

news:B1970EEB-D22F-45A4...@microsoft.com...

[Pinner-man]

It is now clear that the message generated by the BT Internet Access CD -
"Not enough memory, you need 350MB" is an unrelated issue to the dial-up
problems which as a said in my previous post have been solved. Out of
curiosity do you have any ideas why it should still generate this message. As
a test I down loaded about 400Mb of digital photos and other software into a
TEST folder and they were all copied successfully so I know there certainly
was more than 350MB of space available. Perhaps I will ask the BT help desk.

[Michael Santovec]

Perhaps it's a bug in their install. It may be that they are trying to
install an updated version of Internet Explorer, which can take quite a
bit of space. If they are trying to install IE 6, that won't work on
Win95. The newest version that Win95 will run is IE 5.5.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

"Pinner-man" <Pinn...@discussions.microsoft.com> wrote in message

news:DD205449-1264-446C...@microsoft.com...