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W2K Trm Srv hangs at reboot

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Vince

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Feb 5, 2003, 9:48:51 AM2/5/03
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I have two Windows 2000 Terminal Servers running Metaframe
XP FR-2 setup to load balance an application. Users are
connecting through NFuse 1.5. Each server is scheduled to
reboot weekly on a staggered schedule. For some reason one
of the servers does not reboot on schedule. Originally I
was using the scheduler in the Management Console but am
now rebooting the servers with the tsshutdn command via a
script. The problem occurs with either method. It also
does not occur on a consistent basis. The unfortunate
result of the reboot failure is that Citrix sessions are
not available from either server until the server that
failed to reboot is restarted. The Event logs on show no
errors. Is it possible that a service is hanging on
shutdown that is preventing Windows from restarting?

Vera Noest

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Feb 5, 2003, 2:58:34 PM2/5/03
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Are both servers running on completely identical hardware? If not, check
out the components that are different in the Microsoft Hardware
Compatibility List at http://www.microsoft.com/hcl/
And what SP are you running? SP3 fixed quite a lot of "hanging" problems.

A search for "hang on reboot" in the KB gives (amongst many others):

Computer with Multiple Processors and an AGP Video Adapter Hangs During
Startup
http://support.microsoft.com/default.aspx?scid=kb;en-us;323130

Your Computer Stops Responding During Shutdown if the CD-ROM Tray Is Open
in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;322930

One-Hour Delay Occurs During Startup with a USB Keyboard and PS/2 Mouse
http://support.microsoft.com/default.aspx?scid=kb;en-us;320877

The Logical Disk Manager Administrative Service Hangs While It Is
Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;307309

NetBIOS Scope ID Causes Windows 2000 Domain Controller to Stop Responding
on Boot
http://support.microsoft.com/default.aspx?scid=kb;en-us;255195

--
Vera Noest
MCSE, CCEA
http://hem.fyristorg.com/vera/IT
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"Vince" <vin...@yahoo.com> wrote in news:08a501c2cd25$b2a02940
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