Unable to start the RRAS service

[Pal]

Hello.

The RAS (Windows authentication) was working fine on my
W2K server and the dial-up client was able to connect to
this server properly. Since couple of days, RAS was not
working and unable to start. If I double click and start
the service, it logs two errors in the Event log.
1. Service Control Manager: RRAS service terminated with
service specific error 87.
2 RAS error: The current configured authentication
provider failed to initialize successfully. The parameter
is incorrect.

I appreciate if some one can help on this matter.
In my earlier post, Manjari Bonam responded but could not
proceed further hence posting again.
Pal.

[Shilpa Sinha [MSFT]]

Hi

Maybe this will be of help:

Reference Link:
http://support.microsoft.com/default.aspx?scid=kb;[LN];840686

You cannot start the Routing and Remote Access service on a Microsoft
Windows 2000 Server-based computer

Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs. For
information about how to back up, restore, and edit the registry, click the
following article number to view the article in the Microsoft Knowledge
Base:
256986 Description of the Microsoft Windows Registry

SYMPTOMS
========
You cannot start the Routing and Remote Access service on a Microsoft
Windows 2000 Server-based computer. The following error messages are logged
in the system event log:

Type: Error
Source: Service Control ManagerCategory: None
Event ID: 7024
Description:
The Routing and Remote Access service terminated with service-specific
error 87 (0x57).

Type: Error
Source: RemoteAccess
Category: None
Event ID: 20152
Description:
The currently configured authentication provider failed to load and

initialize successfully. The parameter is incorrect.

CAUSE
=====
This issue may occur if the Internet Authentication Service (IAS) database
is damaged. IAS and the Routing and Remote Access service use the IAS
database.
RESOLUTION
==========
To resolve this issue, follow these steps.

Warning: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
1. Extract the Ias.mdb file and extract the Dnary.mdb file from the
Windows 2000 Server CD to the %WinDir%\System32\Ias folder on the disk. To
do this, follow these steps:
a. Click Start, click Run, type cmd in the Open box, and then click OK.
b. At the command prompt, type the following lines. Press ENTER after
each line:
Drive:
cd i386
ren %windir%\system32\ias\ias.mdb %windir%\system32\ias\iasOLD.mdb
ren %windir%\system32\ias\dnary.mdb %windir%\system32\ias\dnaryOLD.mdb
expand ias.md_ %windir%\system32\ias\ias.mdb
expand dnary.md_ %windir%\system32\ias\dnary.mdb
Note: In this step, Drive is a placeholder for the drive letter of the
CD-ROM drive or of the DVD-ROM drive that contains the Windows 2000 Server
CD.
2. Register the Oledb32r.dll file and register the Oledb32.dll file. To do
this, follow these steps:
a. At the command prompt, type the following lines. Press ENTER after
each line:
Drive:
cd program files\common files\system\ole db
regsvr32 oledb32r.dll
Note In this step, Drive is a placeholder for the drive letter where the
Program Files folder is stored.
b. When you receive a message that indicates that the operation is
successful, click OK.
c. At the command prompt, type the following line, and then press ENTER:
regsvr32 oledb32.dll
d. When you receive a message that indicates that the operation is
successful, click OK.
e. Type exit, and then press ENTER to quit Command Prompt.
3. Start the Routing and Remote Access service. To do this, follow these
steps:
a. Click Start, point to Programs, point to Administrative Tools, and
then click Services.
b. Right-click the Routing and Remote Access service, and then click
Start.

REFERENCES
==========
For more information about IAS in Windows 2000 Server, visit the following
Microsoft Web site:
http://www.microsoft.com/windows2000/technologies/communications/ias

Shilpa Sinha
This posting is provided "AS IS" with no warranties, and confers no rights.

[Pal]

Thanks, this link helped me to re-start the RRAS service.
Now I am stuck with client connectivity. Reporting error
930.

>.
>

[Sharoon Shetty K [MSFT]]

Check if this KB article is helpful
http://support.microsoft.com/default.aspx?scid=kb;EN-US;227747

--
Thanks,
Sharoon
---------------------------------------------------------

This posting is provided "AS IS" with no warranties, and confers no rights.

"Pal" <anon...@discussions.microsoft.com> wrote in message
news:1a00c01c44db4$6d291f00$a101...@phx.gbl...

[Pal]

I tried the KB Article:227747. No change and the error
930 still remains same.

>.
>

[Sharoon Shetty K [MSFT]]

Did you try these KB articles also?

Error Message: Error 930; The Authentication Server Did Not Respond to
Authentication Requests in a Timely Fashion
http://support.microsoft.com/default.aspx?scid=kb;EN-US;299684

Error 930" Error Message When You Use a VPN Connection to Log On to a
Server That Is Running Routing and Remote Access
http://support.microsoft.com/default.aspx?scid=kb;en-us;826899

--
Thanks,
Sharoon
---------------------------------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.

"Pal" <anon...@discussions.microsoft.com> wrote in message

news:1a21101c44e3d$ded1f5d0$a301...@phx.gbl...

[Pal]

I tried article: 826899 but did't help. I haven't tried
article:299684 as I donot want RADIUS implemented. Any
other clues?

>.
>

[Srivatsan [MSFT]]

Pal, Can you share the logs?

You can follow these steps to get logs:
(1) Enable tracing,
you can do this by using the command "C:\>netsh ras set tracing *
enabled"
(2) Start the 'Routing and Remote Access service'
(3) Share the logs with us. You can find the logs at %Windir%\Tracing
directory
(4) You can disable tracing
you can use the command "C:\>netsh ras set tracing * disabled"

--
Thanks, Srivats

-----------------------------------
This posting is provided "AS IS" with no warranties, and confers no rights.

"Pal" <anon...@discussions.microsoft.com> wrote in message

news:1b10c01c44fe0$715aa110$a601...@phx.gbl...