Pioneer DVD-115 will not read any DVD media now

[Nymster]

Pioneer DVD-ROM DVD-115 will play audio CD's but will not read or even
recognize any DVD media.

Was working fine before Service Pack 4 and all DVD's and CDROM's played fine
on POWERDVD version 2.5 Player from Cyberlink

I am using Power DVD (DVD/CD Player) and it reads the CD audios fine but
when a DVD is in the player and Play button is pressed it reports back "DVD
-> NO DISC IN drive D".

I have the default selected drivers installed that Windows 2000 Professional
selected from the Found New Hardware which are:
Driver Provider: Microsoft
Driver Date: 11/14/1999
Driver Version 5.0.2183.1
Difital Signature: Microsoft Windows 2000 Publisher

The installed drivers are named:
C:\winnt\system32\Drivers\cdrom.sys
C:\winnt\system32\Drivers\redbook.sys
C:\winnt\system32\Drivers\storprop.dll

The player is also set for Region 1

I have checked Pioneerelectronics website for latest drivers and they are
only for a Dos installation so I have to go with the drivers that Win 2000
Pro finds under the new hardware installation.

This is an ATAPI device and I was wondering if there was any way to choose
an ATAPI_CD.SYS driver instead instead of the default one that was installed
by the find new hardware program?

Any help in getting this DVD Player to read and play DVD's again would be
much appreciated.

[Nymster]

Checking in for help since posted originaly have not received any replies for
help.

Bumping message in hopes some one can assist with getting this Pioneer
DVD-ROM DVD-115 to read DVD material and play it on the software.

[kathyjcruz]

[SCHUH@discussions.microsoft.com JAIR SCHUH]