i8042prt error using USB keyboard/mouse

[Magi VonRa]

Hello, I just installed Windows 2000 Advanced Server , and everything works
great.

1 small issue remains however... upon startup, since my PS/2 ports are
empty (USB keyboard/mouse) I get a service failure pop-up (i8042prt) and
event viewer logs 4 entries per start. My USB keyboard and mouse work great,
just the errors bug me.

Any ideas how to explain to Microsoft's flagship OS " Hey! I got a USB
keyboard! no need to keep alerting me" Since it seems to be having such a
hard time on its own.

I have tried to use Add/remove hardware, but she pops right back up on
restart.

It's probably a registry edit that needs to be done, any ideas would be
greatly appreciated! Thanks

[R2-D2]

I had the same problem with W2K Pro SP-2....I have an older mobo where the
BIOS does not let me to disable the keyboard (IRQ-1). My BIOS only allowed
me to disable the mouse (IRQ-12), so I disabled IRQ-12 assignment to the
mouse and freed up only one IRQ for something else. While you are in the
BIOS, make sure that USB keyboard and USB mouse are enabled. Again, I don't
know what mobo you have, so make the appropriate changes/settings.

MS has posted the exact opposte situation as we have, but the procedure is
well layed out. Do the exact OPPOSITE! That is, you need to copy
'kbdhid.sys' to 'i8042prt.sys' like I did. This was written for loss of
PS/2 keyboard. We do not have that! And that will cure the logging.

http://support.microsoft.com/support/kb/articles/Q257/7/29.ASP?LN=EN-US&SD=g
n&FR=0&qry=q257729&rnk=1&src=DHCS_MSPSS_gn_SRCH&SPR=WIN2000

If you can disable both of the IRQ assignments in your BIOS, you may not
have to do any of the aforementioned changes to i8042prt.sys!