Windows Explorer does not display folders

[Kat]

I have two PCs, (one Dell GX-150 and one HP VL600)both
running Windows 2000 SP3 and Office XP SP2 w/all
applicable Windows and Office Updates.

When Windows explorer is launched, the folder area on the
left is gray. Clicking and unclicking the folder button
doesn't help.

I have restored all default settings for the View Options,
but no luck. This occurs no matter who is logged onto the
PC, so I don't believe it's a profile issue.

I found a solution on Microsoft's support site to display
items in the Right pane of Explorer, but nothing for the
LEFT pane.

Please help!

[lrp]

Check the following registry key it should contain the following :

[HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\InProcServer
32]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,2
5,\

00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,68,00,\
64,00,6f,00,63,00,76,00,77,00,2e,00,64,00,6c,00,6c,00,00,00
"ThreadingModel"="Apartment"
"InProcServer32"="C:\\Winnt\\System32\\shdocvw.dll"

The InProcServer32 key contained strange characters on my system
This solved it for me.

"Kat" <hollyw...@ev1.net> wrote in message
news:029301c27b83$4d75e760$9de62ecf@tkmsftngxs01...