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Visio 2007 - "Save as" PNG Format - 920 Error.

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Jacob d'Andrade

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Nov 5, 2009, 7:15:41 AM11/5/09
to
Hello everybody

After googling around for about an hour, I'm gonna try here...

I've made a drawing in 1820*980 pixel resolution, and want to save it in the
PNG file format, but i get the error message: "An error has occured
(920)..." when i used the "save as" function... No matter what format i
choose... jpg, bmp, gif or png, I get the same error

I found a solution on technet, but it was for Visio 2002, and it didn't help
me out at all since it told me to save my drawing in png file format to get
rid of the error message :-(

I hobe someone can help me out here please :-)

Kind regards
Jacob

Paul Herber

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Nov 5, 2009, 7:50:32 AM11/5/09
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On Thu, 5 Nov 2009 13:15:41 +0100, "Jacob d'Andrade" <jacob....@FJERNDETTEskolekom.dk>
wrote:

Which folder are you trying to save the file to?
What is the image file name?
Try saving to a different folder, and a different file type (and make sure the file
extension changes)?


--
Regards, Paul Herber, Sandrila Ltd.
Electronics for Visio http://www.electronics.sandrila.co.uk/
Electrical for Visio http://www.electrical.sandrila.co.uk/
Electronics Packages for Visio http://www.electronics-packages.sandrila.co.uk/

Dieter Sternberg

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Nov 5, 2009, 3:24:16 PM11/5/09
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I've had the same problem shortly with a large A0 size diagram and Visio
2007.
In my opinion Error 920 is another way of Visio saying "Out of memory".
When a drawing is about to be saved as a bitmap format, Visio seems to
try to render the bitmap completely in memory.
As far as I could see, the default render resolution is 600 dpi.
So for a 200x200 inch diagram you would end up with a
(600*200)*(600*200) matrix.
I finally succeeded on a machine with 2GB mem setting the dpi value to
100 dpi (or less).

Hope that helps
Dieter

Jacob d'Andrade

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Nov 6, 2009, 1:35:11 AM11/6/09
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"Paul Herber" <SubstituteMy...@pherber.com> skrev i meddelelsen
news:cei5f51t8du7883fi...@news.albasani.net...

> On Thu, 5 Nov 2009 13:15:41 +0100, "Jacob d'Andrade"
> <jacob....@FJERNDETTEskolekom.dk>
> wrote:
>
>
> Which folder are you trying to save the file to?
> What is the image file name?
> Try saving to a different folder, and a different file type (and make sure
> the file
> extension changes)?
>

Thanks for your reply :-)

First i tried saving the png file in the same folder as my vsd files are in,
but now i'm trying to save on the desktop, and I'm setting .png on the
filename... but sadly it doesn't change anything :-(

Kind regards Jacob

Jacob d'Andrade

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Nov 6, 2009, 1:37:03 AM11/6/09
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"Dieter Sternberg" <d...@answeronlytogroup.net> skrev i meddelelsen
news:4af33473$0$3288$af66...@news.htp-tel.de...

> I've had the same problem shortly with a large A0 size diagram and Visio
> 2007.
> In my opinion Error 920 is another way of Visio saying "Out of memory".
> When a drawing is about to be saved as a bitmap format, Visio seems to try
> to render the bitmap completely in memory.
> As far as I could see, the default render resolution is 600 dpi.
> So for a 200x200 inch diagram you would end up with a (600*200)*(600*200)
> matrix.
> I finally succeeded on a machine with 2GB mem setting the dpi value to 100
> dpi (or less).
>
> Hope that helps
> Dieter
>
>

Thank you for your reply :-)

Okay, I will try that, but where in Visio do I set the DPI for the picture ?
I can't set anything on the dialouge when saving the file as .png or .jpg

Kind regards Jacob

Dieter Sternberg

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Nov 6, 2009, 1:24:04 PM11/6/09
to
Jacob d'Andrade schrieb:

Save as jpg. In the jpg output options dialog set resolution to custom
and enter the desired values. Perhaps you will have to lower the values
step by step until you succeed.

Dieter

harryfahey

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Nov 8, 2009, 7:24:27 PM11/8/09
to

Ive been getting the errorwhen I select "printer" as the output resolution. Try selecting source, or use a custom resolution if you need to change it.

Dieter Sternberg wrote:

Jacob d'Andrade schrieb:Save as jpg.
06-Nov-09

Jacob d'Andrade schrieb:

Save as jpg. In the jpg output options dialog set resolution to custom
and enter the desired values. Perhaps you will have to lower the values
step by step until you succeed.

Dieter

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Jacob d'Andrade

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Nov 9, 2009, 2:58:13 AM11/9/09
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"Harry Fahey" skrev i meddelelsen
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> Ive been getting the errorwhen I select "printer" as the output
> resolution. Try selecting source, or use a custom resolution if you need
> to change it.
>

YES... that did it... Setting the corret resolution on the picture "save as"
dialuoge did the trick.

Kind regards
Jacob

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