Updates Fail to Download - BITS Refuses to Start
Mitch
updates prior to this batch (August updates approved last night on our WSUS
server). BITS is not running and complains when I attempt to restart it.
These are the two error messages in the System Log:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 24/09/2009
Time: 10:51:03 AM
User: NT AUTHORITY\SYSTEM
Computer: C7076
Description:
The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with DCOM
within the required timeout.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
and
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 24/09/2009
Time: 10:50:33 AM
User: N/A
Computer: C7076
Description:
The Background Intelligent Transfer Service service terminated with the
following error:
The specified module could not be found.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
I checked the windowsupdate.log and all appears normal until this series of
lines:
2009-09-23 18:48:52:724 1916 cc8 DnldMgr * Queueing update for download
handler request generation.
2009-09-23 18:48:52:724 1916 cc8 DnldMgr Generating download request for
update {3F633490-FCA8-4758-88F1-835D32EAD543}.100
2009-09-23 18:50:22:867 1916 cc8 DnldMgr FATAL: BITS service was not fixed
up and thus CCI was not reattempted. (hr = 80080005)
2009-09-23 18:50:22:867 1916 cc8 DnldMgr FATAL: Failed to connect to the
BITS service; unable to start new downloads or interact with existing
download jobs. (hr = 80080005)
2009-09-23 18:50:22:867 1916 cc8 DnldMgr FATAL:
DM:CAgentDownloadManager::GetDownloadDataAndHandler: GetBitsManager failed
with 0x80246008.
2009-09-23 18:50:22:867 1916 cc8 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GetDownloadDataAndHandler failed with 0x80246008.
2009-09-23 18:50:22:882 1916 cc8 DnldMgr Error 0x80246008 occurred while
downloading update; notifying dependent calls.
2009-09-23 18:50:22:992 1916 cc8 DnldMgr WARNING: Extended error for
reported error 80246008 = 80080005
2009-09-23 18:50:22:992 1916 cc8 DnldMgr WARNING: Extended error for
reported error 80246008 = 80080005
2009-09-23 18:50:23:007 1916 cc8 Agent *********
2009-09-23 18:50:23:007 1916 cc8 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2009-09-23 18:50:23:007 1916 cc8 Agent *************
2009-09-23 18:50:23:007 1916 16b0 AU AU initiated download, updateId =
{EE69B39F-4DEE-4BD9-8FF2-D01B082E2C4A}.101, callId =
{AB6CFB1E-A61B-4A20-918D-51ACBC0BC3E9}
2009-09-23 18:50:23:007 1916 cc8 DnldMgr *************
2009-09-23 18:50:23:007 1916 cc8 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2009-09-23 18:50:23:007 1916 cc8 DnldMgr *********
2009-09-23 18:50:23:007 1916 cc8 DnldMgr * Call ID =
{B238859D-5890-4EDE-9143-F720DFAE63EA}
2009-09-23 18:50:23:007 1916 cc8 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-09-23 18:50:23:007 1916 cc8 DnldMgr * Updates to download = 1
2009-09-23 18:50:23:007 1916 cc8 Agent * Title = Security Update for
Windows XP Service Pack 3 (KB973540)
2009-09-23 18:50:23:007 1916 cc8 Agent * UpdateId =
{FC7C3752-4C17-473C-8BFF-75EED375FD61}.101
2009-09-23 18:50:23:007 1916 16b0 AU AU initiated download, updateId =
{F2FD5FA8-ED91-46D1-8D1A-944DC783244C}.101, callId =
{CE63CC87-75C5-466A-8875-802DFE8C9639}
2009-09-23 18:50:23:007 1916 cc8 Agent * Bundles 1 updates:
2009-09-23 18:50:23:007 1916 cc8 Agent *
{F9B10375-898C-4D12-8722-B2F7F6E81521}.101
2009-09-23 18:50:23:039 1916 cc8 DnldMgr *********** DnldMgr: New download
job [UpdateId = {F9B10375-898C-4D12-8722-B2F7F6E81521}.101] ***********
2009-09-23 18:50:23:039 1916 cc8 DnldMgr * Queueing update for download
handler request generation.
2009-09-23 18:50:23:039 1916 cc8 DnldMgr Generating download request for
update {F9B10375-898C-4D12-8722-B2F7F6E81521}.101
2009-09-23 18:51:53:119 1916 cc8 DnldMgr FATAL: BITS service was not fixed
up and thus CCI was not reattempted. (hr = 80080005)
2009-09-23 18:51:53:119 1916 cc8 DnldMgr FATAL: Failed to connect to the
BITS service; unable to start new downloads or interact with existing
download jobs. (hr = 80080005)
2009-09-23 18:51:53:119 1916 cc8 DnldMgr FATAL:
DM:CAgentDownloadManager::GetDownloadDataAndHandler: GetBitsManager failed
with 0x80246008.
2009-09-23 18:51:53:119 1916 cc8 DnldMgr FATAL:
DM:CAgentDownloadManager::GenerateAllDownloadRequests:
GetDownloadDataAndHandler failed with 0x80246008.
2009-09-23 18:51:53:119 1916 cc8 DnldMgr Error 0x80246008 occurred while
downloading update; notifying dependent calls.
2009-09-23 18:51:53:119 1916 cc8 DnldMgr WARNING: Extended error for
reported error 80246008 = 80080005
2009-09-23 18:51:53:119 1916 cc8 DnldMgr WARNING: Extended error for
reported error 80246008 = 80080005
2009-09-23 18:51:53:135 1916 16b0 AU AU initiated download, updateId =
{8A146CAF-F475-45E0-A8C4-0B02DBF6ABC5}.101, callId =
{022A9DE9-C817-4FA9-AD69-AE78EC2A2348}
2009-09-23 18:51:53:135 1916 cc8 Agent *********
2009-09-23 18:51:53:135 1916 cc8 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2009-09-23 18:51:53:135 1916 cc8 Agent *************
I've scoured the internets and I see all sorts of "fixes" but none seem
connected to what I'm seeing so I'm offering the details up here for your
input. FYI this is an XP Pro machine with SP3 installed. Any help would be
greatly appreciated.
Thanks!