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Sync Updates failure, error 0x8024400e

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Bongrain

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Jun 19, 2008, 11:03:01 AM6/19/08
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We have a WSUS 3.0 SP1 running on a Windows Server Standard Edition 2003 SP 2
and XP SP2 Clients.
After 100 Updates the Windows Update Client is unable to connect. In the
Windows UpdateLog File we have found the Error 0x8024400E. See downwards. Old
machines get all further Updates. New machines only get the 100 Updates,
although they need more. What is it?

2008-06-19 13:37:03:725 1452 f10 Agent *************
2008-06-19 13:37:03:725 1452 f10 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-06-19 13:37:03:772 1452 f10 Agent *********
2008-06-19 13:37:03:772 1452 f10 Agent * Online = Yes; Ignore download
priority = No
2008-06-19 13:37:03:772 1452 f10 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-06-19 13:37:03:772 1452 f10 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-06-19 13:37:15:380 1452 f10 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-06-19 13:37:15:521 1452 f10 Misc Microsoft signed: Yes
2008-06-19 13:37:15:615 1452 f10 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2008-06-19 13:37:15:630 1452 f10 Misc Microsoft signed: Yes
2008-06-19 13:37:15:630 1452 f10 Setup *********** Setup: Checking whether
self-update is required ***********
2008-06-19 13:37:15:630 1452 f10 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2008-06-19 13:37:15:709 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.1.6001.65, required version =
7.1.6001.65
2008-06-19 13:37:15:709 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.1.6001.65, required version
= 7.1.6001.65
2008-06-19 13:37:15:787 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:787 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:803 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:818 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:818 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:850 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:850 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:881 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.1.6001.65, required
version = 7.1.6001.65
2008-06-19 13:37:15:944 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.1.6001.65, required version
= 7.1.6001.65
2008-06-19 13:37:15:944 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.1.6001.65, required version
= 7.1.6001.65
2008-06-19 13:37:15:959 1452 f10 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.1.6001.65, required version
= 7.1.6001.65
2008-06-19 13:37:15:991 1452 f10 Setup * IsUpdateRequired = No
2008-06-19 13:37:20:205 1452 f10 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-06-19 13:37:20:220 1452 f10 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://pdcbg00/ClientWebService/client.asmx
2008-06-19 13:37:20:299 1452 f10 PT WARNING: Cached cookie has expired or
new PID is available
2008-06-19 13:37:20:299 1452 f10 PT Initializing simple targeting cookie,
clientId = c28fbb81-1607-493a-b909-ca9b2bcf3556, target group = Homeoffice;
Homeoffice_SP2; Notebooks; Notebooks_SP2; XP-Clients-SP2, DNS name =
tp6180.ger.soparind
2008-06-19 13:37:20:299 1452 f10 PT Server URL =
http://pdcbg00/SimpleAuthWebService/SimpleAuth.asmx
2008-06-19 13:37:33:598 1452 f10 PT WARNING: SyncUpdates failure, error =
0x8024400E, soap client error = 7, soap error code = 400, HTTP status code =
200
2008-06-19 13:37:33:598 1452 f10 PT WARNING: SOAP Fault: 0x000190
2008-06-19 13:37:33:598 1452 f10 PT WARNING: faultstring:Fault occurred
2008-06-19 13:37:33:598 1452 f10 PT WARNING:
ErrorCode:InternalServerError(5)
2008-06-19 13:37:33:598 1452 f10 PT WARNING: Message:(null)
2008-06-19 13:37:33:598 1452 f10 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2008-06-19 13:37:33:598 1452 f10 PT WARNING:
ID:66674afe-8596-4f49-8372-d2d1c671663b
2008-06-19 13:37:33:598 1452 f10 PT WARNING: PTError: 0x8024400e
2008-06-19 13:37:33:598 1452 f10 PT WARNING: SyncUpdates_WithRecovery
failed.: 0x8024400e
2008-06-19 13:37:33:598 1452 f10 PT WARNING: Sync of Updates: 0x8024400e
2008-06-19 13:37:33:598 1452 f10 PT WARNING: SyncServerUpdatesInternal
failed: 0x8024400e
2008-06-19 13:37:33:598 1452 f10 Agent * WARNING: Failed to synchronize,
error = 0x8024400E
2008-06-19 13:37:33:661 1452 f10 Agent * WARNING: Exit code = 0x8024400E
2008-06-19 13:37:33:661 1452 f10 Agent *********
2008-06-19 13:37:33:661 1452 f10 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-06-19 13:37:33:661 1452 f10 Agent *************
2008-06-19 13:37:33:661 1452 f10 Agent WARNING: WU client failed Searching
for update with error 0x8024400e
2008-06-19 13:37:33:661 1452 92c AU >>## RESUMED ## AU: Search for updates
[CallId = {0FD0E2E9-399F-4BF9-83E8-44270AFBD984}]
2008-06-19 13:37:33:661 1452 92c AU # WARNING: Search callback failed,
result = 0x8024400E
2008-06-19 13:37:33:661 1452 92c AU # WARNING: Failed to find updates with
error code 8024400E
2008-06-19 13:37:33:661 1452 92c AU #########
2008-06-19 13:37:33:661 1452 92c AU ## END ## AU: Search for updates
[CallId = {0FD0E2E9-399F-4BF9-83E8-44270AFBD984}]
2008-06-19 13:37:33:661 1452 92c AU #############
2008-06-19 13:37:33:661 1452 92c AU AU setting next detection timeout to
2008-06-19 16:37:33
2008-06-19 13:37:38:721 1452 f10 Report REPORT EVENT:
{A03F4B30-9309-4CE4-B1B7-D3DABE349302} 2008-06-19
13:37:33:661+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software
Synchronization Windows Update Client failed to detect with error 0x8024400e.
2008-06-19 13:40:40:501 1452 f10 PT WARNING: Cached cookie has expired or
new PID is available
2008-06-19 13:40:40:501 1452 f10 PT Initializing simple targeting cookie,
clientId = c28fbb81-1607-493a-b909-ca9b2bcf3556, target group = Homeoffice;
Homeoffice_SP2; Notebooks; Notebooks_SP2; XP-Clients-SP2, DNS name =
tp6180.ger.soparind
2008-06-19 13:40:40:501 1452 f10 PT Server URL =
http://pdcbg00/SimpleAuthWebService/SimpleAuth.asmx
2008-06-19 13:40:40:564 1452 f10 Report Uploading 1 events using cached
cookie, reporting URL =
http://pdcbg00/ReportingWebService/ReportingWebService.asmx
2008-06-19 13:40:40:579 1452 f10 Report Reporter successfully uploaded 1
events.
2008-06-19 13:41:14:338 1452 550 AU Forced install timer expired for
scheduled install
2008-06-19 13:41:14:354 1452 550 AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2008-06-19 13:41:14:354 1452 550 AU Setting AU scheduled install time to
2008-06-19 15:00:00
2008-06-19 13:46:50:421 1452 550 AU AU received policy change subscription
event

I hope someone will have a solution. Thank you.

Winfried Sonntag [MVP]

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Jun 20, 2008, 2:56:37 AM6/20/08
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Bongrain schrieb:

> Error 0x8024400E.

Here is a solution:
http://blogs.technet.com/wsus/archive/2008/06/18/client-server-synchronization-issues.aspx
Pls use in future this newsgroup:
microsoft.public.windows.server.update_services

Winfried
--
http://www.microsoft.com/germany/windowsserver2003/technologien/updateservices/default.mspx
http://www.wsuswiki.com/Home

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