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Office 2007 Inventory problem
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Pal Singh
Jul 23, 2009, 6:01:04 PM7/23/09
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We have SMS 2003 SP1 and all the clients are advanced client. We have problem
in inventory of office 2007 as SMS is showing double the number of actual
installs of office 2007. I drilled down the details using SMS Web reporting
and it shows as follows:
Microsoft Office 2007 12.0.4518.1014
Microsoft Office 2007 12.0.06413.1000
in inventory of office 2007 as SMS is showing double the number of actual
installs of office 2007. I drilled down the details using SMS Web reporting
and it shows as follows:
Microsoft Office 2007 12.0.4518.1014
Microsoft Office 2007 12.0.06413.1000
This is for all the clients but clients only show one version of Office 2007
installed. ITMU is also reporting double the number of clients that are
missing Office 2007 SP2 too.
Let me know if there is any fix for this.
Garth
Jul 24, 2009, 5:14:06 PM7/24/09
to
What does Add/Remove program show on the workstation? Could the program
have been updated and therefore have two entries within ARP?
have been updated and therefore have two entries within ARP?
"Pal Singh" <PalS...@discussions.microsoft.com> wrote in message
news:C8818049-6D03-4E34...@microsoft.com:
--
Garth Jones
Chief Architect
www.Enhansoft.com
Enhancing Your Business
Pal Singh
Aug 4, 2009, 12:10:03 PM8/4/09
to
I have figured out the problem as my Windows Update agent on the machines
were 5.8.0.2694 and the new version is 7.13. I just need to update my ITMU
package for the latest version and it had fixed the problem.
were 5.8.0.2694 and the new version is 7.13. I just need to update my ITMU
package for the latest version and it had fixed the problem.
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