Not able to see clients as advanced clients
miltonalexander
I've gone thru much research and I can't find a solution that can possibly
match my issue. For the past few weeks my clients are no longer showing as
advanced clients not showing a site code. They still show on the collections
but not as advanced clients anymore. I've check the permissions on the system
management folder in AD and it all seems ok. I also took one of the 600
machines in the environment and reapplied the client but no luck. Can anyone
please point me on the right direction?
I have Windows 2000 SP4 running SMS 2003.
I ran the "post installation" MP troubleshooting and these are the 2 failures
that I'm getting:
- <Name xmlns="Testing MPLIST HTTP request functionality">
- <Result xmlns="Failed">
<Comment xmlns="Failed to query web site: http://HQSTFSMS1:80/SMS_MP/.
sms_aut?MPLIST (Exception: The remote server returned an error: (404) Not
Found.)" />
</Result>
</Name>
</Test>
- <Test>
- <Name xmlns="Testing MPCERT HTTP request functionality">
- <Result xmlns="Failed">
<Comment xmlns="Failed to query web site: http://HQSTFSMS1:80
I will def. appreciate any help I can get.
thanks!
Sherry Kissinger [MVP]
SMS database.
Although there are multiple ways to troubleshoot an MP... from past
experience with SMS2003 MPs, this always worked for me. Yeah, it didn't
really expose the cause of the problem... but... it worked.
- In your SMS Console, remove the MP role from your current MP. On
hqstfsms1, local sms\logs, monitor MPsetup.log until the uninstall completes.
- on hqstfsms1, remove IIS. (don't worry if hqstfsms1 is also your
reporting point, you won't lose reports. But if you have other web sites
hosted on hqstfsms1, I don't know about those... hopefully this box is just
for SMS)
- Add back IIS, making *sure* you add in the optional "BITS Server
Extensions" for IIS.
- Maybe not necessary, but reboot if you can.
- Add back the MP role in your SMS Console. Monitor mpsetup.log for the
success message.
Run MP troubleshooter again. should succeed this time.
miltonalexander via WinServerKB.com
thanks so much for responding to my message:
I tried to follow your steps and I came up to a couple of problems:
As I've tried to remove IIS, I also removed BITS from "add\remove programs".
I rebooted, once it came back up I tried re-installing IIS but I noticed that
BITS is not an option to add on WIN2000 SP4. I also don't see a site that I
can just download\install BITS. In addition, after I re-installed IIS, I
noticed that I under services the "BITS" service is running but its odd
because I removed like I said from "add\remove programs"
Eitherway, I still get the same error while running the MP trobleshooter and
when I tried to monitor the mpsetup.log, i noticed that all my logs are dated
back to 2005 and nothign new ever since. (weird). But no new logs came up as
I tried doing this install.
One last thing, the only way I'm aware to remove the MP as a role from my
console is from site settings\component configuration and just check the
"none" button under "default management point". Is there any other area where
I should be doing this?
Again, I appreciate your input.
thanks!
Sherry Kissinger [MVP] wrote:
>If your MP isn't working, your clients have no way to communicate with your
>SMS database.
>
>Although there are multiple ways to troubleshoot an MP... from past
>experience with SMS2003 MPs, this always worked for me. Yeah, it didn't
>really expose the cause of the problem... but... it worked.
>
>- In your SMS Console, remove the MP role from your current MP. On
>hqstfsms1, local sms\logs, monitor MPsetup.log until the uninstall completes.
>- on hqstfsms1, remove IIS. (don't worry if hqstfsms1 is also your
>reporting point, you won't lose reports. But if you have other web sites
>hosted on hqstfsms1, I don't know about those... hopefully this box is just
>for SMS)
>- Add back IIS, making *sure* you add in the optional "BITS Server
>Extensions" for IIS.
>- Maybe not necessary, but reboot if you can.
>- Add back the MP role in your SMS Console. Monitor mpsetup.log for the
>success message.
>
>Run MP troubleshooter again. should succeed this time.
>
>> Hi all,
>> I've gone thru much research and I can't find a solution that can possibly
>[quoted text clipped - 23 lines]
>> I will def. appreciate any help I can get.
>> thanks!
--
Message posted via WinServerKB.com
http://www.winserverkb.com/Uwe/Forums.aspx/sms-installer/200904/1
Sherry Kissinger [MVP]
1) In your SMS 2003 (I'm assuming we're talking about SMs 2003, right?) what
you want to remove is the site role called "management Point Role". Just
unchecking or checking who is the default management point doesn't trigger an
uninstall, that action just changes a policy that the clients figure out from
AD or WINS (if WINS is used) to find the default MP. This is from memory...
but in your SMS 2003 console, Site, <site code>, Site Settings, find... um
Site Systems? Then find the servername, and remove the Management Point
role. Um... right-click delete the Management Point? (sorry for the vague
memory of exact actions... hopefully that's close enough).
1a) Look for, on that server, a file called MPSetup.log. It will
usually be in d:\sms\logs, but maybe it's in c:\sms\logs, or <somewhere
else>\logs. It depends where SMS was originally installed. Open up
mpsetup.log after you remove the role (use Trace32 as a log viewer, or close
/ reopen the log with notepad to get a refreshed view). You want to see
something like "Management Point removed".
2) BITS: I suspect what you uninstalled from add/remove programs was the
BITS client, which the server would use when it's a client (of SMS or other
things that use BITS), not the "IIS BITS Server Extensions", which would not
be listed in Add/Remove Programs. Windows 2000 IIS extensions is um... 6 yrs
ago for me, so... assuming it's similar to server 2003, when you add IIS to
Windows 2000, is there a "optional" or "Advanced" button or something like
that? or was it called "Accessories"? (once you're in the IIS component
installation, things to check on or off). Within one of those,
alphabetically near the top is "BITS Server Extensions".
So... Back to Uninstalling the MP role from SMS. Confirm successful
uninstall from mpsetup.log. Uninstall IIS. Reboot. Install IIS, looking
for the "Bits server extensions" within the IIS installation stuff. Add back
the MP role, watching mpsetup.log. Once MPsetup.log says everything is a
success, pick on a client to do a couple of machine policy refreshes. Watch
policyagent.log on the client to see if it picks up new policies.